COMMUNITY FORUM

Linda2

06:28AM | 09/19/04
Member Since: 08/16/04
2 lifetime posts
Bvlawn
Has anyone ever used Correct Deck composite materials? I found out it is not manufactured and sold in my area (Atlanta). Had never heard of it until deck builder recommended it. (Incidentally, the estimate for a simple, nothing fancy, 700 sq. ft. deck built with this product came in over $18K)!! It OBVIOUSLY costs a lot to ship it to this area!

I do realize the composites cost more than wood. I would appreciate information from anyone that has installed Correct Deck and your experience with the product.

Piffin

07:52PM | 09/22/04
Member Since: 11/06/02
1278 lifetime posts
I like it. It is far better than the priemere Trex product so common, and at least three times as good as PT decking materials

Excellence is its own reward!


JoanneD

06:36AM | 10/08/04
Member Since: 10/07/04
2 lifetime posts
Linda - I hate to burst your bubble -- but I had a huge bi-level deck with planter boxes made with this material. I loved it because it was "maintenance-free." Unfortunately, they are having serious problems with dark spots that just won't go away! I've heard that Treks is having the same problem, and I was on-line looking for a class action suit against correctdeck when I saw your e-mail. I live on Long Island in New York, in case this is a regional problem, but my understanding is that there are bits of oak in the composite that get moldy and this is the spotting that occurs. Bleach hides it for a few weeks and then the spots reappear (and the bleach eats away the composite material)! If you must go this way, just be aware of the spotting problem -- again, maybe in Atlanta this won't be an issue, but I'd certainly want to know all the facts when making my decision, and I see you want to, as well. Good luck!! ~ Joanne

Piffin

05:54PM | 10/08/04
Member Since: 11/06/02
1278 lifetime posts
I could be wrong ( you never know when dealing with the corporate world) but I understand that this was a problwem in a short batch of the product where the oak fibre was allowed to set too long before use. product made from fresher oak byproduct is fine. once it gets encapsulated in the man-made baord, it can not suffer exposure to the things that cause the micro-organisms to grow. It is only when they begin their life cycle before the sawdust is captured in the prioduct that it can cause the trouble.

Excellence is its own reward!


JoanneD

06:07PM | 10/08/04
Member Since: 10/07/04
2 lifetime posts
Thank you for your insight! I hadn't heard that! I called the company today and they made comments like, "it's strange that we have to tell people how to take care of their belongings...." and denied that anything could possibly be wrong with the material. They claim that cleaning the deck every 6 weeks, as I've been doing, just isn't enough and that their advertising claims are "low-maintenance" not "no maintenance."

Altereagle

04:16PM | 10/11/04
Member Since: 12/27/02
543 lifetime posts
I'll see if I can have a rep come by and provide an answer?

http://www.altereagle.com/

http://decks-ca.com

http://kingofcrown.com

Alter Eagle Construction & Design

correctdeck

06:34AM | 10/12/04
Member Since: 10/11/04
1 lifetime posts
Hello all,

My name is Rick Trottier and I am the Product Manager for Correctdeck. I would like to clear up any misconceptions about the black spots (mildew) that are appearing on all exterior surfaces, including decking surfaces.

If you are looking for information about Mold and mildew, just use any search engine on the web and type in the word "mold" and over 4,100,000 articles will pop up and the main discription about mold and mildew is consistent in just about all of them: "MOLD is everywhere" quotes the New York City Dept. of Health. How does it grow? All molds need water to grow, a food source(pollen,pollution etc) and temp (40f-100f).The black spots on Correctdeck are mildew and are not caused by Oak Fiber that was manufactured into our product.MOLD can not survive over 130 +/- degrees F. Correctdeck is manufactured at temps over 500 degrees and our sawdust is dried to below 1% moisture content. Mold is a major problem around the country today, closing schools and public buildings around the world.We have gone to great lengths researching this natural problem and have many ways of cleaning and preventing this problem (www.correctdeck.com/cleaning and care.)Correctdeck will resist the mildew as lumber will not because molds/mildew can not store carbohydrates, so they keep eating (wood rot). GREMLINS, the movie in the 80s(my kids and I rented) is just about how mold works. Constant moisture and CFU (colony forming units) will occure and then start spreading. I have Correctdeck on my home(love it) for 3 years now and with my kids and their friends running with muddy feet all over it, it has withstood the test of time.

I hope this information has helped, it is a frustrating situation in the world today and mildew is on everything (wood,roofing, siding,brick and patio stone,shower curtains,bread,drywall,etc.).

For more info.

www.correctdeck.com

Sincerely,

Rick

Altereagle

12:14PM | 10/17/04
Member Since: 12/27/02
543 lifetime posts
This is the reply from correct deck:

"For people that are having problems with mildew coming back after cleaning we do have a product called Deck Defender II which holds it off for a good long while.

Regards,

Marty"

http://www.altereagle.com/

http://decks-ca.com

http://kingofcrown.com

Alter Eagle Construction & Design

SDUsdu

11:28AM | 01/05/05
Member Since: 01/04/05
2 lifetime posts
the composite market seems to be recommending cleaners for their products now - all of them. Not too many that I have seen in my search that don't have some affiliation with a cleaning agent. So much for no or "low" maintenance.

I mentioned this site to someone else for color, but check this decking out for as low maintenance as you can get - NO mold problems, no discoloration, lifetime warranty. www.eonoutdoor.com


CoreyP

03:56AM | 01/11/05
Member Since: 01/10/05
2 lifetime posts
Folks,

My name is Corey and I handle Customer Service and Installation for Correct Building Products, LLC. Joanne, please accept my apologies if you didn't feel you were treated properly when you called in. I am looking into that situation. Cleaning your deck is something that you should do periodically in order to keep it looking nice just as if you had Vinyl Siding. There are several tips and cleaners that we can recommend. Feel free to call and ask for me directly at 1-888-290-1235. CorrectDeck is a premier composite material and we here at Correct Building Products would like to help.

Peakhandyman

09:01PM | 04/18/05
Member Since: 05/28/04
8 lifetime posts
Hello,

I build a few decks a year and the comment about composite decks 'so much about little to no maintenance' seemed absurd.

All composite decks require some maintenance. The maintenance requires you to keep it clean. Spray it with a hose when it’s dirty. Shovel the snow off it. This is work that anyone can do in less than 30 minutes.

If you have a wood deck, the maintenance is quite a bit more. You need to power wash it, sand it, stain/seal it nearly every year.

This is a huge difference.

sleite

08:59AM | 09/03/05
Member Since: 09/02/05
4 lifetime posts
After reading an article in Handyman Magazine on Correctdeck, I decided to have my sundeck replaced with this product. I am so pleased with this product that I would highly recommend it. I chose the gray (they offer 4 different colors). It does show some discoloration from wet, rotting leaves but keeping it swept prevents this along with hosing it down once in a while. My dog runs and jumps around on it all the time and her nails never scratch it like on wood.

weissdeb1

09:03AM | 10/14/05
Member Since: 10/13/05
18 lifetime posts
We installed our deck built with CorrectDeck composite material after much research, during the summer of 2004. We sought something that would be maintenance-free or require little maintenance. Our previous deck made with pressure treated wood needed yearly maintenance and after 20 years needed to be replaced, however never had a mold problem. Intially we were very satisfied with the CorrectDeck, both cosmetically and functionally. However, after several months, large spots of black mold began to appear. Cleaning with a bleach solution appeared to solve the problem, however the mold seemed to reappear fairly quickly. We then followed directions by the CorrectDeck representative to clean and coat the deck with Deck Defender 2 Mildew Resistant Spray Coating. Cleaning and treating our 400 sq. ft. deck and 50 sq. ft. porch took 5-6 hours. After this treatment, we swept the deck regularly as recommended to keep off leaves and other organic material. The results lasted several months and now the problem has recurred. After speaking with their representative again, CorrectDeck is now sending us additional bottles of Deck Defender as well as providing a product called Composite Deck Cleaner & Enhancer by Expert Chemical. CorrectDeck claims no responsibility for the mold problem, stating that the product is not advertised as mold free. When I pointed out the claims that the company makes about low or no maintenance, I was told that cleaning to treat mold is not considered to be "maintenance." Parts of the deck are now so heavily covered with mold that it appears as if the boards are painted black!

Altereagle

11:16AM | 10/15/05
Member Since: 12/27/02
543 lifetime posts
I'm not a correct deck rep, but I found this interesting, and if you have a moisture ridden nothern type exposure this may be a option.

http://www.correctdeck.com/products/cx/

To cap it:

NEW!

CorrectDeck CX with SafeGuard™

CorrectDeck CX™ is an entirely new process and a new decking technology. The “CX” stands for “co-extrusion,” which applies a protective antimicrobial coating called SafeGuard™ to each deck plank.

Alter Eagle Construction & Design

http://www.altereagle.com/ | Construction & Design | http://decks-ca.com/ | Decks, California outdoor living | http://kingofcrown.com/ | Molding and finishing | http://installcrown.com/ | Crown tutorial


ajbecker

05:09AM | 04/15/06
Member Since: 04/14/06
4 lifetime posts
My experiences with CorrectDeck decking product. I am sorry this posting may be a bit long, but I want everyone hear this that may consider this product. My advice is - DON'T!! I have just read a number of posts here from other users and I am NOT surprised in what I am reading. I purchased 30 16' CorrectDeck boards in November of 2003. I was hoping to apply it soon after I got it, but my work schedule didn't allow it so I stored the decking in my garage (up off the floor and covered) for the winter. When I had received the boards they were "banded" together. When I was putting the boards in the garage later that day, I noticed they were wet, and the instruction sheets provided by CorrectDeck that were stuck between the boards had also gotten wet and stuck to the boards. The area around the paper and underneath was black. I cleaned them off with a cloth (the black didn't really come off) dried them off and stacked them, supported off the floor with 2X4 blocking.

The following spring I put the boards on the deck. Within 3 or 4 days of exposure, the board’s color bled out leaving a blotchy gray-black/orange look (I purchased the cedar color). I installed the boards anyway thinking that the surface needed to be cleaned (silly me) and all would be OK. I also had miscalculated the number of boards I needed and purchased the remaining boards from a different (new local dealer) lumberyard. The difference in the boards was night and day! The color was richer, and after many weeks of exposure, retained their color. I contacted CorrectDeck directly regarding this matter rather than discuss it with the dealer I purchased it from. It took me a few months to even get an answer as to what was going to be done. After much emailing and arguing, CorrectDeck through their distributor promised replacement boards and $1000 to compensate me for the labor to pull them of the deck and install the new ones.

Don't get too excited. I didn't get the boards till the following year, and the $1000 never materialized! So now I have a deck with boards needing to be replaced, and I am questioning if I want to do the work and put this material back on – only to have it look terrible anyway. This has been an extremely disappointing situation, and I am hoping there IS a class action suit against this company. I know I am willing to testify to the issues this product has. I see that CorrectDeck is touting a NEW product with a process to prevent this issue. The issue that so many of you folks that have purchased this product, and were told it was a lack on your part of upkeep and maintenance.

If anyone is interested, I will be glad to let you see my deck first hand. I have pictures I can send, or you can even stop by my home (I am in upstate NY) to see what the decking looks like.

Is anyone looking to purchase some CorrectDeck boards cheap?? I have 50 of them I would love to get rid of!

BTW The railing kits that I also purchased don’t look much better. Of the 16 4X4 posts that I purchased 13 of them were more crooked than some of the wood I have purchased in the past!


sleite

04:15PM | 04/16/06
Member Since: 09/02/05
4 lifetime posts
Wow! I'm really sorry for your experience and hope that things work out for you. I'm still very happy with my deck however, I did get the color in gray. I also did not use the correct deck railing. My contractor felt there was a better product out there (I can't remember who made it) and showed me why. I went with that product in white and the contrast is really nice. Good luck to you.

CorteClean1

03:56PM | 06/12/06
Member Since: 06/11/06
2 lifetime posts
Try using Corte Clean. It's safer and more effective than Expert Chemical. That product has a 35 day shelf life, is not safe for the environment and is nothing more than chlorine bleach.

Ryan Else

Corte Clean

www.compositedeckcleaner.com

CorteClean1

05:11PM | 06/14/06
Member Since: 06/11/06
2 lifetime posts
Some manufacturers are still recommending using chlorine bleach or wood deck cleaners containing oxalic acid on their composite materials to remove mold and other staining problems. This is like running diesel fuel in your gas powered vehicle. Eventually you will destroy your composite with these type of cleaning instructions.

Some manufacturers go one step worse, they recomend mixing chlorine bleach with other chemicals. This is extremely dangerous & violates numerous EPA Federal Laws

OSHA does not recommend that you use CHLORINE BLEACH on porous surfaces such as composite decking.

Corte-Clean @ www.compositedeckcleaner.com is spacifically developed to clean composite materials and is recommended by Trex and other quality composite manufacturers.

Corte-Clean was developed spacifically for all composite materials. When you use Corte-Clean, the mold takes up to 5 times longer before it comes back. It is environmentally friendly and will not fade colored decks like chlorine bleach.

The reason that mold grows back so fast when you use chlorine bleach is because all it does is remove the spotting. It does not get the mold "root." It actually waters it (store bought chlorine bleach is about 95% water) and makes the problem worse and come back twice as bad.

Check out the Corte-Clean web site and enjoy your composite deck!!!!!

Ryan Else

Corte Clean

www.compositedeckcleaner.com

Dave0031

06:01PM | 06/23/06
Member Since: 06/24/05
13 lifetime posts
Why is it then when they do warranty work for cleaning TREX sends a different product out that is then mixed with bleach and not Corte Clean?

dana1055

05:58AM | 09/21/06
Member Since: 09/20/06
1 lifetime posts
Our CorrectDeck is an absolute nightmare. The stains are horrible. We followed EVERY manufacturer instruction for installation and maintenance and are constantly battling the mold/mildew stains. We've contacted the manufacturer several times and we were told that it must be something we are doing wrong! They sent us some deck defender which worked for about 3 weeks before the spots appeared again. We would like to explore a Class Action suit as this problem was never disclosed to us and is ongoing! I will be posting photos soon. We live in Minnesota and put this deck on our house to increase property values. This has devalued our property as far as I am concerned. Say the word "mold" to a prospective buyer and watch them run the other way. We estimate that we will have to spend a small fortune a for the cleaning products that we will have to buy....not to mention the time involved in the cleaning process! This is unacceptable.

Preetsei

07:20AM | 10/05/06
Member Since: 10/04/06
2 lifetime posts
We too have experienced severe mold/milldew problems with our CorrectDeck installation in the Boston area. Tried all of the manufacturers suggested maintenance and cleaning suggestions, but the spots keep coming back within weeks. We'd also be interested in a class action suit Dana.
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