Hopefully all of you were able to access my previous email in which I discussed advice from my brother who is a lawyer as well as the latest visit by Correct Deck and treatment of our deck. I looked up the Trex settlement online--as some of you probably know, there was a successful class-action lawsuit in 2004 against Trex. In reviewing it, I noticed that there were only 4 paintiffs, so apparently a very large group is not necessary. I have put in a call to the lawyer who handled that case thinking that he may be interested in this one as well, since they are so similar.
The person from Home Depot and the installer came and cleaned with the product HD gave them. It took off the mold but left the deck several different colors and two months later it is getting moldy again.
I'm probably not the best person to ask that, because from what I have heard since my mistake, I would never buy this type of product again. I would rather go back to wood and the standard treatments it requires. Save the money and all the aggravation, none live up to their original hype and the manufacturer's do not stand behind their products. Save yourself all the trouble.
We, too, were looking at using one of the composites for our new deck. After reading of all the problems I'm glad we decided to go with Ipe.
Initially, we were a little scared of the cost of Ipe; however, the material cost was not that much more than many of the composites on the market.
Although we just finished the project, we've been very pleased with the results.
I've put together a little page that describes the project and has a few pictures of the deck. Hopefully this will at least help someone in their decision on whether to go with composites, wood, or some of the other materials on the market.
The page is located at http://www.freestategolf.com/ipe.htm
I was one of the early respondents in this thread long ago and my attention has been re=directed here.
I am truly surprised to see so much complaint on this product. Iam a contractor in Maine and have used it a few times. None of the decks I used it on have problems and after reading all this, I walked out to my shop and took a look at a sample I have had there, laying in the damp ground for years now, and at a piece that had been left over on the rack outside in a location where I almost would expect mold in this climate.
Neither have any mold problem. There is some mildew spotting as I would expect. I dug and scraped at the material to see if there was any penetration of the product. There is none. The spots are ALL on the SURFACE and clean right off.
In my opinion, this is a normal cleaning situation and nothing to do with maintainance or product failure.
I have heard in this whole thread no description of anything other than the same SURFACE problems. If anyone can post a photo of actrual mold penetrating or emanating from within the product, I would be very interested to see it, but so far, the descriptions here are of a surface that simply needs normal cleaning
I installed correct deck 2 years ago. It is both durable and stable but has the significant drawback of MOLD!!! I complained earlier this year after spending over $100 for EZ deck cleaner and the MOLD INHIBITOR sold by C-D. I was told repeatedly that the mold inhibitor would LAST AN ENTIRE SEASON.
It's been two months since I applied the product and within the past 2 weeks I again have an aweful looking deck. At this rate, annual cleaning costs will be in excess of $500!
As to this being "surface" and not penetrating mold...NO WAY. I've scrubbed repeatedly with soap/water and stiff brushes to absolutely no avail.
My last option is to stain the deck. Just tested a piece of C-D with stain. Will have to wait months to determine success.
By the way...my deck is 3 level, total southern exposure, no trees in area to either block sun OR dump leaves. Deck is clean and dry unless it rains (and it hasn't much in So. Wisconsin).
I wish someone who knows what to do would take charge of this suit. I also had my deck cleaned with that product and it hasn't been 3 months yet and the mold is returning. How can a company get away with cheating so many customers and no one cares.
Hear that folks? If we just do some "normal cleaning" we should be just fine. Thank you for that advice, contractor in Maine! You must have a few good friends in CorrectDeck!
Re the lawsuit--I left another message today for the lawyer who handled the Trex class action lawsuit, but have not heard back. I'll give it a few more days and then try some CT lawyers who specialize in class action suits.
Re the staining--we did try that with several of the boards since we had a few extra replacement boards--it was not successful, since the mold began to reappear under the stain.
Count me in as well. I installed my "correct" deck (over 800 sq. ft.) less then 3 years ago and have black spots all over. The deck is in full sun all day and has also faded subatantially (another promise I was told would not happen). Please keep me posted as to anything you may need. I powerwashed the deck (per the reps suggestion) and the spots came off but are starting to re-appear.
We have spent alot of money on the correct deck product. The mold problem is awful and we aren't getting any help from the company. Does anyone know what to use to remove this mold? WE are so disappointed with this product and are very frustrated. WE would be willing to participate in a class action suit against Correct Deck?