COMMUNITY FORUM

mojobradley

05:47PM | 08/27/07
Member Since: 03/21/07
63 lifetime posts
We just have to do something about a company that pays no attention to it's customers and their complaints. Is someone out there a lawyer or at least know how to start this suit?

MistressEll

09:29AM | 08/28/07
Member Since: 01/30/05
361 lifetime posts
Even Correct Deck's web site says this New and improved protective coating will last UP TO A YEAR.

Expect with acid rain, tree sap, and any other environmental condition (like the excessive rain this year) would make it last MUCH LESS THAN A SINGLE YEAR.

The product itself doesn't claim to last beyond a year, in fact not even a year.

You'll need to keep the deck clean and dry, and re-clean with the armor all product and re-apply the deck sealer/protector OFTEN.

This is the problem with ALL manufactured composite decking - they all mold/mildew - often worse than straight wood - the glue/binder they use is FOOD for the mold/mildew.

The low maintenance b.s. is just that. If going again I'd use that ipe instead with gaps not tongue and groove, and cover the deck with an overhang.

weissdeb1

05:18PM | 08/28/07
Member Since: 10/13/05
18 lifetime posts
I am meeting with a lawyer on Thurs. regarding a class action suit. I will keep you posted.

bhwhite281

11:54AM | 08/29/07
Member Since: 08/28/07
5 lifetime posts
Please add me to your list.

Bruce White

Manchester, NH

email: bhwhite@comcast.net

I had the older Correct deck installed on my front porch and rear deck. Last year I added an addition deck using correctdesk CX, what a difference, I have to clean the my deck every 2 weeks to keep the mold off the original correctdeck. Obviously they realize they have a problem!

Khollan

04:07AM | 08/31/07
Member Since: 06/29/07
6 lifetime posts
I have been away from the site for several weeks and thought to check in again. I am so glad that someone has contacted a lawyer for some legal advice. I will also look into that and keep everyone posted. That email from the person refering to all the "chatter" is needless, it is just a matter of cleaning just made my blood boil! Unless you are the one who spent the money and are dealing with such an ugly product with "high" maintenance would you understand. I am in MD and very much want something to move to the next step instead of continuing with the same complaints. I think we all know that we all agree on the downfalls of this product. Even though it has been some time that I haven't been writing, I am dedicated 100% to bring this to some resolution. One of the two gentleman who came out to my house was Scott Schmidt who is the Mid-Atlantic Sales Manager. I have emailed him and a couple others with a detailed email and have not heard a response. Requesting a meeting to discuss this and come to some resolution. As I figured, I would not hear back. Let's take this to the next step instead of repeating all of the complaints we know are valid!

boxxman

12:15PM | 08/31/07
Member Since: 06/17/07
5 lifetime posts
I have been reminded of the perils of a class action lawsuit. No matter how many millions may be won, the law firm (s) will get a significant cut. What's left will be divided between us. Depending on how many strong we are, we may not recoup our investments.

On the stain side, the Olympic stain that I used about 1 month ago is still causing water to bead on the sample. Cannot recommend yet, but so far, so good.

I can't believe that CD isn't testing everything they can get their hands on to determine what might seal the pours that hold the mold. Seams this would be much cheaper than lawsuits and bad publicity.

mojobradley

06:44PM | 08/31/07
Member Since: 03/21/07
63 lifetime posts
I would like to get my money but if I have to I will not get all my money if it makes that damned company show responsibility!!!

jfilaset

01:54PM | 09/01/07
Member Since: 08/31/07
1 lifetime posts
got black mold all over the deck, used the recommended behr product, it got rid of the mold but turned my mahogony deck white

Joseph Filaseta

jfilaset@hotmail.com

mojobradley

09:21AM | 09/02/07
Member Since: 03/21/07
63 lifetime posts
Just wait in a month or two you will have a white deck with black mold spots. It will be just lovely.

mojobradley

09:22AM | 09/02/07
Member Since: 03/21/07
63 lifetime posts
Has the attorney you contacted ever gotten back with you about the deck yet?

EDOUGLAS602

07:05AM | 09/03/07
Member Since: 09/02/07
1 lifetime posts
1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

weissdeb1

05:13PM | 09/09/07
Member Since: 10/13/05
18 lifetime posts
I met with the attorney. One problem is that I don't have any of the company's original material in which they claimed "no maintenence" or "low maintenence." They have since changed their website and claims. Does anyway have any of that original material?

Another problem is the statute of limitations which is 3 years here in CT for this type of lawsuit. Different states have different limits and our purchases were made a different times. I am almost at the limit for the statute of limitations.

A 3rd problem is the Class Action Fairness Act of 2005 which makes it much more difficult to win national class action lawsuits. Trex was settled before the Act.

weissdeb1

05:16PM | 09/09/07
Member Since: 10/13/05
18 lifetime posts
I met with the attorney. One problem is that I don't have any of the company's original material in which they claimed "no maintenence" or "low maintenence." They have since changed their website and claims. Does anyone have any of that original material?

Another problem is the statute of limitations which is 3 years here in CT for this type of lawsuit. Different states have different limits and our (those of us posting her on Bob Villa)purchases were made at different times. I am almost at the limit for the statute of limitations.

A third problem is the Class Action Fairness Act of 2005 which makes it much more difficult to win national class action lawsuits. Trex was settled before the Act.

I am still having conversations with the attorney and will keep you posted, but if anyway has any material from CorrectDeck making maintenance claims that would be very helpful.

jdmjr1

09:17AM | 09/10/07
Member Since: 08/19/07
7 lifetime posts
I have a small piece of the material. I don't know what the statue of limitations is in Pennsylvania. I am past the 3 year mark.

Joe

weissdeb1

09:40AM | 09/10/07
Member Since: 10/13/05
18 lifetime posts
Hi Joe,

What material do you have? In CT the statute of limitations goes from the time when you realized there was a problem, not from the time of purchase or install.

Debbie

jdmjr1

10:05AM | 09/10/07
Member Since: 08/19/07
7 lifetime posts
I have the old material, in light gray. I don't know when the statue in PA begins, but I didn't report the problem until the following year.

weissdeb1

03:41PM | 09/10/07
Member Since: 10/13/05
18 lifetime posts
Sorry--I think I wasn't clear when I used the word "material." I am referring to any company brochures or copies people may have made of claims on the website in which CorrectDeck claimed that their product was "low" or "no" maintenance, which they originally claimed. Does anyone have any of this original written information from the company that would help with a lawsuit?

mojobradley

05:30PM | 09/10/07
Member Since: 03/21/07
63 lifetime posts
I don't have any of the papers because I wanted Trex but the contractor talked me into Correct Deck. I do however have saved voice mails from Home Depot and Correct Deck rep saying they will take care of the problem.

gtiguy

10:22AM | 09/11/07
Member Since: 09/10/07
11 lifetime posts
We installed 600sf of the light gray CorrectDeck in the spring of 2005. It began showing nasty stains in spring of 2006. I kept it clean of snow and debris all year long. I rinsed it regularly and it still looks like absolute junk. I had 2 reps from CorrectDeck come over last week and the sales man from Hammond Lumber in Auburn to look at it. They were like "its mold" they even pointed at my railing and said it was moldy. The railing which is not a CorrectDeck product was just a little dirty and it was not mold! I am so ripped. I am also in for a class action law suit! I am taking pictures this week. They mailed me 2 gallons of mold inhibitor and said clean it. I can see from the posts here it only lasts a couple months. This is unacceptable! We need to bury this company. They ripped all of us off with a poor quality product. He even admitted that the original product called "Generation One" had issues with mold and they have introduced a new line that is capped with plastic. I am not impressed! I think I have the original brochures..I will look tonight.

Chris

jdmjr1

01:01PM | 09/11/07
Member Since: 08/19/07
7 lifetime posts
Sorry, I looked in my file and don't have any of the old sales literature.

I am going to try some stain on the scrap piece I have. Their installation book with the attached warranty card says you can use stain. I'll let everyone know when I try it.

Joe
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