COMMUNITY FORUM

mojobradley

06:59AM | 10/15/07
Member Since: 03/21/07
63 lifetime posts
What do we do now. I reported this co. to the Ohio Attny. General and got a phone call from my contractor. He was very mad at me for using his name and I felt he warned me that I should stick with him, I didn't want to becone his adversary. I had not meant to, but after that I got to thinking, he was the one who instisted on using this product and who worked with Home Depot and has continued to purchase from them. He has several clients who have bad Correct Deck but doesn't feel any responsibility. Then he said "I even offered to reinstall it for half price". So, what do we do next?

gtiguy

12:19PM | 10/19/07
Member Since: 09/10/07
11 lifetime posts
1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

gtiguy

12:22PM | 10/19/07
Member Since: 09/10/07
11 lifetime posts
inform

gtiguy

12:24PM | 10/19/07
Member Since: 09/10/07
11 lifetime posts
Do not give this guy another dime! hold out a little longer. We have a list going, maybe we can get some action.

surichards

03:18PM | 11/18/07
Member Since: 11/17/07
4 lifetime posts
We installed CorrectDeck in May 2006. We bought the product from Home Depot. Yes, we, too, got mold spots and used the Behr deck cleaner. The mold is gone, but wherever there was mold there are dark spots. There are also areas of discoloration where the barbeque grill and an umbrella stand were.

I have contacted the Home Depot sales rep. three times in the last two weeks and am told each time that the Weekes rep. has not called back yet.

When I was in the store, I saw pictures of another CorrectDeck deck with the mold and split rails.

I just e-mailed CorrectDeck, but don't expect anything to happen after reading all the posts here.

We would be interested in being contacted should a class action suit occur.

Thank you.

Suzanne Richards

surichards@comcast.net

surichards

03:24PM | 11/18/07
Member Since: 11/17/07
4 lifetime posts
1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

10. Suzanne and David Richards

mojobradley

07:21PM | 11/20/07
Member Since: 03/21/07
63 lifetime posts
All the Ohio AG did was go after the contractor who installed the deck. Not one word to Home Depot or Correct Deck. I wish you had seen this web site before you bought. Home Depot is hopeless I have even mailed the CEO, who ignores the complaints of course. They've lost more money in ill will than they will get from me. Yes, I couldn't stand not to pay my bill but I wrote all over my check that accepting this check is admitting to the fact that they will not stand behind any product they sell. I hope we can get this suit off the ground, I just get more angry with time.

burniechick1972

05:11PM | 11/23/07
Member Since: 08/25/07
3 lifetime posts
Carol & Jack Schmelyun

gtiguy

07:25AM | 12/20/07
Member Since: 09/10/07
11 lifetime posts
1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

10. Suzanne and David Richards

11. Carol & Jack Schmelyun

mcrockfish

11:18AM | 12/25/07
Member Since: 12/24/07
2 lifetime posts
I did 3 decks on it for a building renovation with 3 separate apartments in 2004.

the stuff is so porous and moldy it looks terrible.

I'm in Portsmouth, NH

email me. I will contribute to any effort or class action suit.

slacknh@comcast.net

mojobradley

04:31PM | 12/29/07
Member Since: 03/21/07
63 lifetime posts
I have complained to the AG in Ohio but I doubt it will do any good.

mojobradley

04:31PM | 12/29/07
Member Since: 03/21/07
63 lifetime posts
I have complained to the AG in Ohio but I doubt it will do any good.

awatson24

07:58AM | 01/05/08
Member Since: 01/04/08
4 lifetime posts
Hi! I'm new to this but have had my correct deck since Oct. 2005. Are people having the same problem with Trex?

I hate this mildew problem and would love to join this law suit.

I haven't read all the posts yet cause my computer is slow.

I clean my deck (not often) with a kitchen sponge mop and a bucket of clorox & water (1:1) because clorox is the best thing I know to kill mildew. It helps a lot to do this on a sunny day to help the bleach work. I use really old shoes that I rinse off before bringing in the house as clorox will bleach almost anything it touches. Correct Deck sent me some sealant that you spray on but it doesn't last long during the rainey seasons when the deck doesn't get a chance to dry out for days.

I live in Annapolis Maryland.

awatson24

08:39AM | 01/05/08
Member Since: 01/04/08
4 lifetime posts
Aurora Watson

mojobradley

11:11AM | 01/05/08
Member Since: 03/21/07
63 lifetime posts
Were you told it would be this difficult to maintain when you bought it or were you told it was "user friendly". I hope someone on this list is a lawyer or at least knows how to begin a class action suit and knows how to get this problem a little publicity!!!!

awatson24

01:31PM | 01/05/08
Member Since: 01/04/08
4 lifetime posts
What happened: I asked for Trex and my contractor said he used Correct Deck and that it was a similar product. I actually thought I was getting a plastic product like they must use at the marinas and where you never see mildew or mold. I was upset with myself when I found out it was composite and beside myself when I saw the black spots appear and spread into an ugly deck surface. When I contacted my contractor, I learned that he had also used correct deck at his house and was at least as upset about it's growing ugliness as I. He told me to contact the company. When I did, Correct Deck sent me out two cartons of Deck Defender free of charge to use after I cloroxed the living daylights out of it.

awatson24

03:08PM | 01/05/08
Member Since: 01/04/08
4 lifetime posts
Available in 2 levels of Protection:

From Correct Deck's website under Products they list:

"CorrectDeck CX with Microban® antimicrobial protection resists mold & mildew that cause stains & discoloration on wood and other decking.

CorrectDeck It's polypropylene composite makes it superior to wood and other composites. Easy to maintain; Won’t rot, splinter, or crack like wood decking."

I have the second product. As you see, they still say its easy to maintain. They should have disclosed that it requires multiple cleanings each year to control mildew and mold. I suppose that's why they developed the improved product. It seems like an admission that the earlier product has problems.

mojobradley

05:16PM | 01/05/08
Member Since: 03/21/07
63 lifetime posts
You got the standard response from Correct Deck--- go away don't bother me, I already have your money and don't give a hoot about you or your problems. I wish I lived near the company I would try to make their lives a misery. There is something wrong with a system when we have no place to go after being cheated by a company who knows exactly what they are doing and firmly intend to keep doing it up because no one wants to stop them. I guess I'm just a bit more irritated than usual.

gtiguy

06:39PM | 01/13/08
Member Since: 09/10/07
11 lifetime posts
I am building a website for moldy deck clients like ourselves to express your stories. Send me an email @ correctdeckmold@yahoo.com with your story and pics and I will post it ASAP. Maybe we wont get our decks replaced, but we might be able to prevent a few hundred sales to hit them back!

JosephR

06:19AM | 01/17/08
Member Since: 01/16/08
7 lifetime posts
Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. Joe Rispoli Chgo Il.
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