i'm a maintanence guy for my mom's apartment complex and needed help with the heater.
the tenant had no thermostat so i told him to just touch the R and W wires together to make the heat turn on...now he says the heat no longer goes on and i installed a new thermostat and the heater still doesn't go on but the pilot is still lit up and i'm pretty sure i hear gas flowing through but not sure...please help....
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