I have been having electrical work done at my home by a licensed electrician. In the course of the work a power surge occurred, burning out a TV, timers for my sprinklers, a telephone and two surge protectors in an adjacent guest house (the main house is under construction and has no electronic equipment in it).
Sometime prior to the surge (24 hours?) the another worker mentioned to me that a neutral wire in an outlet was disconnected, and the electrical workers were trying to locate where the disconnect occurred, but that I should mention it to the electrician to ensure that it was fixed. Which I did and it was.
In investigating the cause of the power surge, the power company, not knowing anything about this, told me that the power surge occurred because of a neutral disconnect which would cause the 110 wire to arch to between 60 -240 volts. So it seemed like the electrical people made a mistake and was the cause of the surge and my loss.
In speaking with the electrician about this, he says that he does not believe this to be the cause. He says in rewiring switches and receptacles, the neutral wire is often disconnected and no arching occurs.
I need someone who understands these things to help me understand the neutral wire issue so I can decide whether I should pursue the electrician to cover at least part of my loss. Can you help me?
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