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Yes, nine out of ten millennials get their home-buying education on the Internet, and one in four use at least five online resources. But once they’ve done their research, Zillow shows that young homebuyers want the human touch: They reach out to more real estate agents than other generations, contacting at least two when buying (and three when selling). Thirty percent prefer to chat with agents on the phone, 24 percent would rather meet face to face and only one in six choose to text.
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