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proem

06:11PM | 11/29/01
Member Since: 11/28/01
1 lifetime posts
Bvwindows
I had a new Stanley Steel Entry Door installed last week. The door has a side light on each side. I was also planning to install a storm door. After the entry door was installed, they discovered that the door was not made properly for storm door installation. The molding on the side lights was inset 1.5" below the brick molding on the top. Have you seen this before? The installer recommended building up the side light molding but Stanley reps suggested it will void the lifetime warranty on the frame and door! Am I stuck without a storm door?
Unfortunately, I have three members involved with the problem - The local home center , Stanley, and the installer.

Thanks

Jay J

04:03AM | 11/30/01
Member Since: 10/26/00
782 lifetime posts
Hi proem,

Assuming you didn't buy any of the parts, then the other parties involved need to solve the problem. Assuming that, it's NOT your fault and NOT your liability.

Bottom line - I wouldn't have anything installed that would VOID any Warranty. What I would ALSO do is start taking pictures AND start writing things down. Dates, names, 'talked via phone or in person', location of said 'talk', and 'personal thoughts'. This way, if you end up in court, the Judge won't have to rely on he said, she said. You'll have pictures and a journal w/you. Believe me, that's how the Judge will look at it.

Start now, and backtrack a little if necessary w/your notes. If you need more guidance, post back. My best to ya and hope this helps.

Jay J -Moderator

PS: God Bless America!

DH

01:14PM | 11/30/01
Member Since: 09/23/01
242 lifetime posts
The problem you have is not with the stanley door frame but with the storm door.
What you describe is the norm for doors with sidelights as the brick moulding is added. You need to find a brand of storm door that will fit within the opening, Most storm doors are made to fit over the door jamb.
Contact the Stanley rep and ask him for suggestions. Read the warranty, adding strips to install a storm door should not void it however adding a storm door over a dark color may void it, its a very fine line.
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