COMMUNITY FORUM

JFHNGH

04:57AM | 02/02/05
Member Since: 02/01/05
2 lifetime posts
Bvflooring
I recently purchased an 1890's row home which had been subdivided into efficiency units and I'm restoring it to a single family home. I want to install hardwood floors throughout the first floor and on the second and third floor landings and stairs (approximately 1500 - 2000 square feet). I love the look of the Bellawood (endorsed by Bob Vila) Bolivian Rosewood, but the price of Bellawood Bolivian Rosewood from Lumber Liquidator seems too good to be true! Has anyone used this product? Is it a quality product that will stand up over time? Is Lumber Liquidator a reputable store? Will they stand by their product if something goes wrong? On a slightly different note, how do I lay the stairs? Are there specific molding pieces that I need to buy for them? Any info is greatly appreciated!

tomh

06:55AM | 02/02/05
Member Since: 07/01/03
558 lifetime posts
I have used Lumber Liquidator's products Bellawood and formerly Husky and found performance to be very good. The finish is very durable and has a long warranty. Results depend on applying the products to properly prepared dry floors with proper support. I have never had a need to request warranty adjustment.

Stairs are a technically difficult project. Some (but not all) of LL's floors are available with stair nosing, risers and trim pieces necessary to do a stairway.

Customer service is available via their website. My experience has been that LL store employees are in short supply, and do not provide a high level of support, especially during very busy hours on weekends. If you need time to consult with them on what to buy and how to install it, go on a weekday. This store is probably best suited for experienced DIY types who can complete a project without extensive technical support, or who are using a contractor. You may want to consider laying the flat floor sections yourself, and hiring a carpenter for the stairs. If you use a contractor, get your bids, hire, and have him provide you with a materials purchase list.

mskufc01

02:32PM | 03/08/05
Member Since: 03/07/05
4 lifetime posts
Hope you have not decided to go with Bellawood. I purchased 840sq ft of Brazilian Chery with end cuts that were not square. They do not stand behind their product. I'm stuck with the wood.

knightspawn

09:54AM | 06/07/05
Member Since: 06/06/05
3 lifetime posts
Just a heads up to any people who are crazy enough to buy Bellawood products. Bellawood (previously Husky Hardwood Floors) had it's small plant in Colonial Heights, VA.I had been in the place several times and witnessed what a sloppy operation they had. It really amazes me that these issues are only starting to surface.

If your interested in finding out what kind of a person he is, you ought to try asking the many, many companies and individuals who have had to take him to court to only do what he said he would do.

Sometimes I wonder if he changed the name to Bellawood because of all the problems with Husky. And soon I will not be suprised if he changes Bellawood to something else...

wowflowers

12:19PM | 06/25/05
Member Since: 06/24/05
2 lifetime posts
I just got a 2000 sq ft bad batch! they want to charge me a restocking fee and wont reimburse me for the wood placed down before noticing it was basically 99 % bad!!!


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