Why It Made the Cut: USAA specializes in providing insurance to service members and veterans and offers standard replacement cost and identity theft coverage, an exclusive contractor network, and a high AM Best rating.
USAA caters exclusively to active and former military members and their families, so its agents are extremely experienced in working with veterans. Although the company has limited information online for those who aren’t already a member, USAA offers both replacement cost coverage and, except in North Carolina, identity theft coverage with all homeowners insurance policies. Replacement cost coverage is especially notable because it does not account for depreciation when determining the value of covered items for a claim payout. This could lead to larger payout amounts if veterans need to file a claim on their homeowners insurance.
Boasting a A++ AM Best rating, which is the highest grade possible from the credit-rating agency, USAA could be seen as a very reliable insurance provider for veterans. USAA also has a Contractor Connection service that matches policyholders with local contractors who are vetted, licensed, and insured. This service could take the legwork out of finding contractors to handle repairs after a covered loss or to take on home renovation jobs, among other scenarios. USAA also provides a 5-year warranty on any job completed through Contractor Connection, giving policyholders added peace of mind.
- Coverage area: 50 states and Washington, D.C.
- Quote process: Online (for USAA members), phone
- Claims process: App, online, phone
- Deductibles: Unknown
- AM Best rating: A++
- Specialty in insurance policies for service members
- Standard replacement cost coverage
- Standard identity theft coverage for most policies
- Exclusive contractor network
- A++ AM Best rating
- Limited policy information online