The Best Home Warranty Companies of 2022

Many homeowners are not prepared to pay for repairing or replacing their major home systems. Coverage from one of the best home warranty companies can help.

By Meghan Wentland and Lissa Poirot and Jeff Keleher | Updated Sep 27, 2022 12:48 PM

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The Best Home Warranty Companies Options

Photo: istockphoto.com

Real estate listings often mention home warranty plans as a perk to entice buyers, but what benefit do home warranties offer? While homeowners insurance helps cover the cost of repairing damage to a home caused by weather, accidents, fires, or vandalism, it won’t offset the financial hit caused by the failure of a major home system or appliance. A home warranty will, though. In fact, the best home warranties companies cover the cost of maintenance, repair, and sometimes replacement of whole-home systems and appliances included in the policy during the period the policy covers.

Home warranty companies offer a variety of different contracts designed to meet the needs of a wide range of homeowners. For instance, some providers may offer basic home system contracts that limit coverage to electrical, plumbing, and HVAC systems; appliance coverage that includes kitchen and laundry appliances; and combination policies that have both. These contracts are very specific about what they cover. Whereas homeowners insurance policies typically cover everything unless the event is expressly excluded, home warranties are the opposite: If a system or appliance is not listed in the policy, it’s not covered, so it’s critical for homeowners to read the policy carefully before signing.

The best home warranty companies offer a wide range of coverage options and high coverage limits, along with clear, easy-to-understand conditions. They work with reputable technicians or, in some cases, allow customers to select the technician of their choice. A selection of add-ons to customize the coverage can also be a crucial feature. Finally, a great warranty company needs to provide options (usually balancing the cost of the premium and the per-call service charge) that work within a range of budgets. In this guide, homeowners will find a curated selection of the best home warranty companies for homeowners to consider.

  1. BEST OVERALL: American Home Shield
  2. RUNNER-UP: AFC Home Club
  3. BEST CUSTOMER SERVICE: Choice Home Warranty
  4. BEST GUARANTEE: Cinch Home Services
  5. BEST ADD-ONS: Liberty Home Guard
  6. BEST BANG FOR THE BUCK: American Residential Warranty
The Best Home Warranty Companies Options

Photo: istockphoto.com

How Does a Home Warranty Work?

A home warranty company’s policy begins with the payment of an annual premium (though some companies permit quarterly or monthly premium payments). When a repair or service is needed for a covered system or appliance, policyholders can contact the warranty company to file a claim. After the preset service fee has been paid, a qualified technician will come to the policyholder’s home and perform the repair or replacement at no additional cost.

Home warranty policies have coverage limits per service call, event, appliance, and year, but these will be specified in the agreement so there will be no surprises for homeowners along the way. The cost of the premium and service charges can be significantly less than one or two service calls without a warranty, especially in older homes or those with aging appliances and systems.

What to Consider When Choosing One of the Best Home Warranty Companies

As home warranties have grown in popularity, many start-up companies have joined the more established warranty companies in the field. Determining whether or not a company is reliable, follows good business practices, and provides good customer service can be tricky. To make sure they choose the best warranty company for their needs, homeowners will want to assess their coverage needs, consider their budget, and compare how each company handles various aspects of coverage. Checking with the Better Business Bureau and the National Home Service Contract Association (which offers accreditation for home warranty companies), consulting friends and neighbors, reading home warranty reviews, and collecting policy quotes from several companies can make choosing more manageable.

Service Area

A provider’s operational footprint is an important consideration for homeowners searching for the best home warranty company. Some companies offer national coverage, while others are regional, but even then, a homeowner will want to look at the home warranty company’s coverage network. The service area is an important consideration, especially if the company uses its own preapproved contractors. But just because the company offers policies in a homeowner’s area, that doesn’t mean it has a great network of qualified technicians. And if a home is outside a technician’s regular area, the homeowner may find themselves waiting a long time for service. With companies that allow the policyholder to select the contractor or technician, this is less of a concern, but still something to think about in case their preferred contractor is unavailable.

Appliances and Systems in Need of Coverage

Home warranty coverage can be very extensive. It can protecting home systems such as electrical, plumbing, and HVAC, and sometimes water heaters, garbage disposals, and garage door openers. In addition, a home warranty plan can cover kitchen appliances, including refrigerators, ovens, stovetops, and ranges; wall-mounted microwaves and hoods; and dishwashers. They do not usually cover second refrigerators (such as those kept in a garage), countertop microwaves, and other small appliances. Before investigating warranty companies, the homeowner can perform a quick appraisal of the systems and appliances they want to cover so they can make sure the home warranty companies on their shortlist offer the coverage they need.

Suppose there are appliances or systems in a home that are not traditionally covered in a home warranty policy. In that case, a homeowner will want to look for a company that offers add-ons to the standard policy. However, they will want to check to see how much those add-ons will cost to make sure their premium doesn’t skyrocket.

Plans

Before a homeowner settles on the first home warranty home company they come across after doing an online search, they’ll need to compare each company’s specific offerings. Homeowners can compare each company’s policy terms, plan options, and costs, keeping their specific needs in mind.

Most companies will generally offer whole-home system plans, in addition to appliance, combination, and add-on plans for items not covered in the basic plans. In addition, warranty companies will offer tiers of service, including a range from basic, less-expensive packages to premium plans that are costly but include more coverage.

Average Monthly Pricing

A great benefit of a home warranty plan is the ability for the homeowner to budget for repair and maintenance services. While the average cost per month will stay the same once a homeowner has signed a contract, that cost will vary significantly based on the type of coverage selected, the coverage limits, and the technician fees. It’s a good idea for homeowners to know what their budget is as they begin to compare companies and products. A lower budget doesn’t necessarily mean less coverage; the total cost balances the premium, service fees, and coverage limits. For example, customers who need a lower initial cost can choose a higher service fee to keep their premium lower, which they’ll only need to pay if they actually file a claim. Each company will offer different packages to allow flexibility in the average monthly cost.

Quote Process

Most home warranty companies offer free quotes, which makes comparing the offerings easier, but the process of actually getting those quotes differs from company to company. While some companies will happily provide a quote online, others prefer that shoppers call and speak directly with an agent who can help them customize their coverage and hunt for the right combination of options. In the end, there’s a good chance that a homeowner will speak with an agent even if they begin the application process online, as the default quote-generating system won’t ask all the questions necessary to customize the coverage, which will result in a more generic quote that may or may not accurately reflect the homeowner’s actual costs.

Homeowners will need to provide some basic information in order to get an accurate quote. Most reputable companies won’t give a generic quote without specific information because, without that information, any quote would be inaccurate. But this can be frustrating for people trying to get a basic idea of costs. Shoppers will likely need to provide the home’s address, ownership status, and information about the home’s age when getting a quote.

Alternatively, homeowners can call the customer service line and speak to an agent instead. With the best home warranty companies, representatives are often eager to help shoppers find the right coverage level. Because of their deep knowledge of the plans and policies the company offers, representatives may be able to help shoppers find a better deal on the coverage they need than they would on their own.

Claim Process

What happens when a homeowner needs to call for service? Each company will have a slightly different procedure, so it’s a good idea to ask specifically how this works. Nearly all home warranty companies have call centers or hotlines for customers to call when they have a claim to file, but many companies also have online or app-based claim-filing options.

The best home warranty companies have a call center or online portal that is open 24/7. When a customer needs service badly enough to submit a claim in the middle of the night, they need service promptly, not after the office opens in the morning. Companies will also vary regarding payment. Some companies expect a homeowner to pay for the technician up front and then get reimbursed afterward, while others will have a homeowner submit a bill, and the company will pay the technician directly. Homeowners will want to compare the process at each company and be sure it’s one they’re comfortable with.

Service Fee

Each time a claim is filed, the policyholder will pay a flat service fee. Policyholders may be able to choose from a range of service fees, depending on the company and warranty plan. Policies may also stipulate what that fee covers; most often, the fee is per event. If a washing machine needs to be repaired, for instance, but the technician needs to order the part and return on another day to install it, the service fee will cover both visits and the cost of the part. Some companies limit how many technician visits can be covered by one service charge, after which another service charge is applied.

Comparing the service fee options and examining how they track with the premium cost can help homeowners determine their total average monthly cost. Usually, a higher premium will align with a lower service fee, and a lower premium aligns with a higher service fee, but not all companies balance these the same way. Homeowners can compare how much each plan will actually cost by estimating how many service calls they’re likely to schedule in a given year and then adding up the number of service fees they would be charged, plus the annual or monthly premium.

Parameters for Approval

Few things are as frustrating as researching and choosing a home warranty policy only to have the company reject a homeowner’s claim. Policyholders can avoid this frustration by reading through their policy terms, as reputable home warranty companies include the requirements for claim approval clearly in the contract. Most home warranty companies require a 30-day waiting period after the policy purchase before a claim can be filed, for instance. This protects companies from unscrupulous buyers who note a problem, buy the policy to cover it, and then immediately file a claim. Some companies waive this requirement, so homeowners will want to ask for the specifics when getting a quote from each company.

Home warranties will often not cover appliances or systems that failed before the contract’s execution date, those in disrepair, or those that have not been properly maintained. For example, if the furnace fails and the technician determines that the filter has not been changed for years, the company may reject the claim. One of the best ways for homeowners to protect against this type of claim denial is to schedule a home inspection before purchasing a policy. A home inspector will assess the health and maintenance level of the systems to be covered and attest that they’re in working order, making it more likely that claims will be approved. If there are any issues, the homeowner can repair them before taking out a home warranty.

Those who have recently purchased a home can find it frustrating to discover that the previous owners did not maintain the house in a way that would allow for warranty claims to be approved. Some warranty companies offer “fresh start” or “clean slate” options for new home buyers, in which they’ll honor claims as long as the new owners practice appropriate maintenance after they’ve taken ownership. If this situation applies to a homeowner, they will want to seek out companies that provide this option.

Choice of Technician

When many people choose a technician, contractor, or repair person, they carefully vet the individuals or companies they choose. After all, the workers will be in their home, potentially digging around in the attic or basement, and homeowners want to make sure they’ve chosen someone qualified and trustworthy. Some home warranty companies allow their customers to select any qualified contractor they prefer, as long as the contractor meets the specifications the home warranty company provides and doesn’t charge more than the warranty company permits. Other home warranty companies prefer to choose the technicians and contractors themselves, both to make sure the workers are qualified and so that the company can minimize costs. If a homeowner has found a warranty company with many service professionals in their area and doesn’t already have established relationships with other technicians, this may not be a concern. Others may not be comfortable using a technician they haven’t personally vetted; in that case, it would likely be preferable to select a home warranty company that enables homeowners to select their own technicians.

Our Top Picks

Choosing between home warranty companies can feel overwhelming, especially if a homeowner is considering a warranty for the first time. We evaluated a number of factors such as plans, pricing, claims process, and more to choose the best home warranty companies.

Best Overall

Photo: ahs.com

Why It Made the Cut: American Home Shield is an established company that offers a wide range of customizable coverage options, including several that aren’t available from other companies, in a price range comparable to companies providing fewer services.

American Home Shield lists more than 23 home appliances and various services as options for covered systems, including several items that aren’t even available in the add-on packages from other companies. In addition to the expected systems and appliances, American Home Shield offers coverage for pools and spas, roof leak repairs, and coverage for code violations and associated repairs. Along with a wide range of covered appliances and systems, American Home Shield offers its clients several perks that encourage regular maintenance to make system failures less likely. The company’s highest-cost ShieldPlatinum plan offsets the up-front cost of the plan by offering free HVAC tune-ups and unlimited air-conditioning refrigerant, so clients can save money on other services that could otherwise be quite costly to pay out of pocket.

American Home Shield offers warranties in every state except Alaska, with good coverage and a broad network. Its website can be somewhat difficult to navigate, but with a bit of patience, users can find the information they need or call a customer service rep for help—and the benefits American Home Shield provides more than make up for the minor inconvenience of a slightly clunky interface.

American Home Shield also covers the repair and reinstallation or replacement of incorrectly installed appliances as long as the installation was initially done by a qualified professional. Costs are comparable to similar competitors, but the limits on coverage are quite generous, so policyholders are getting more coverage for a similar cost.

Specs

  • Service area: 49 states
  • Plans: ShieldSilver, ShieldGold, ShieldPlatinum
  • Average monthly pricing: $59.99
  • Claim process: Online or phone
  • Service fee: $75 to $125

Pros

  • Relatively high coverage caps
  • Coverage for improper installations and repairs
  • Unlimited A/C refrigerant and free HVAC tune-ups with ShieldPlatinum plan

Cons

  • Website is somewhat user-unfriendly

Runner-Up

The Best Home Warranty Companies Option: AFC Home Club
Photo: afchomeclub.com

Why It Made the Cut: AFC Home Club’s phenomenal guarantee on work performed and 5-year rate lock alone would have put it near the top of our list; the additional security benefits included with membership cinched it.

Around-the-clock customer service via phone, email, or online portal is the first sign that AFC Home Club takes serving its customers seriously. The easy-to-navigate website breaks down exactly what is covered and what is not—even going so far as to provide sample contracts for each plan so customers can read the fine print at their leisure before being asked to sign an agreement. The language is clear and easy to follow, providing prospective customers with the details they need to make an informed decision about their home warranty coverage.

Offering warranties in the contiguous 48 states and Alaska, AFC Home Club provides an exceptionally flexible stable of packages based on how many appliances and services are included or expressly excluded. In addition, the options for add-on coverage are significant, so policyholders can easily customize their warranty plan. Given the many opportunities to build a package that suits a homeowner’s needs, it’s not surprising that the quote process can be a bit tedious and lengthy. Those additional steps can help shoppers better tailor their quote to their needs and get a more accurate price estimate. AFC Home Club offers members additional benefits, including free credit monitoring and discounts on home security devices, home appliances, and home systems.

Most impressive are the guarantees: AFC provides a 5-year guarantee on the policyholder’s monthly rate from the time of signing, so customers can accurately budget for their warranty coverage. AFC also offers a 3-year guarantee on work. This eclipses the standard 30- to 60-day guarantees provided by most companies. AFC also allows customers to choose their own technicians, so customers know the work done in their homes will be held to a high standard.

Specs

  • Service area: 49 states
  • Plans: Platinum, Gold, Silver, systems
  • Average monthly pricing: $50
  • Claim process: Online or phone
  • Service fee: $75 to $125

Pros

  • Customers can choose their own technician
  • 5-year guarantee on monthly rate
  • 3-year guarantee on work

Cons

  • Quote process can be drawn out and complex

Best Customer Service

The Best Home Warranty Companies Option: Choice Home Warranty
Photo: choicehomewarranty.com

Why It Made the Cut: Choice Home Warranty assigns multiple representatives to each claim so customers can always connect to someone familiar with their case.

Choice Home Warranty boasts over 15,000 professional case managers to serve its clients in all U.S. states except Washington and California. Multiple case managers service each claim to avoid details slipping through the cracks—any time a client needs an update or has a question, chances are good that one of the case managers will be available to help without requiring the policyholder to give the same claim information again. This saves time and frustration at a moment where frustration is probably already high.

Most home warranty companies protect themselves from fraud by sharply limiting coverage for the first 30 days after the policy is purchased. Choice has a similar waiting period but does provide a waiver if a new client can show that they were covered by another warranty company immediately before purchasing the new policy. This is excellent news for those switching from another warranty company and an incentive for homeowners considering a change in warranty provider.

Choice’s coverage packages are thoughtful, and while its roof leakage coverage is capped at $500, Choice is one of the relatively few companies that offer roof leakage coverage at all. Although the shoppers will need to provide some personal info to get more details about their policy options, a customer service representative is always available via phone or online portal to answer questions and guide homeowners through the quote process. In addition, Choice’s average monthly rates and service fees can be relatively affordable, depending on the specific terms selected by the policyholder.

Specs

  • Service area: 48 states
  • Plans: Basic Plan, Total Plan
  • Average monthly pricing: $55
  • Claim process: Online or phone
  • Service fee: $85

Pros

  • Relatively affordable monthly cost and service fee
  • 30-day waiting period waived with proof of coverage from another company
  • Multiple representatives assigned to each claim

Cons

  • $500 maximum for roof leakage coverage
  • Website is somewhat user-unfriendly

Best Guarantee

The Best Home Warranty Companies Option: Cinch Home Services
Photo: cinchhomeservices.com

Why It Made the Cut: For customers who own older homes with appliances that have some pre-existing issues, Cinch Home Services can be a great option—it’s one of the only home warranty companies that covers appliances with rust, corrosion, and other signs of trouble from the moment the policy is activated.

Cinch Home Services stands out among the best home warranty companies as there’s no waiting period before new clients can make a claim, no coverage rejection for questionable maintenance or pre-existing issues, and extensive add-ons that include high-cost items such as swimming pools, septic systems, and well pumps. These features make Cinch Home Services a fantastic option for those with older homes, houses that haven’t been well maintained in the past, or systems that might be on the brink of failure. Three service tiers cater to different customer needs, and generous add-ons are available. If an appliance has failed, Cinch offers a replacement payout of up to $2,000, so policyholders don’t need to worry about having to replace their appliances with lower-quality brands. This generous coverage does come at a cost, as Cinch’s service fees are at the higher end of the spectrum. However, the monthly price is lower than average, so the balance of cost and coverage may even out.

Around-the-clock customer service with the options for live chat online or telephone calls means there’s always a representative available to help out policyholders—and Cinch promises to respond to queries within 24 hours. The company also guarantees repairs for a generous 180 days, so policyholders can schedule follow-up repairs on the same appliance or system within 6 months without paying an additional technician fee.

Specs

  • Service area: 48 states
  • Plans: Appliances, Built-in Systems, Complete Home
  • Average monthly pricing: $32.99
  • Claim process: Online or phone
  • Service fee: $100 to $150

Pros

  • Coverage for pre-existing conditions like rust or corrosion offered
  • Coverage begins immediately after purchase
  • 180-day guarantee on workmanship

Cons

  • Service fees tend to be higher than others on the market

Best Add-Ons

The Best Home Warranty Companies Option: Liberty Home Guard
Photo: libertyhomeguard.com

Why It Made the Cut: Ideal for the homeowner with unique coverage needs, Liberty Home Guard offers packages and add-ons that aren’t found elsewhere.

Liberty Home Guard seems to specialize in doing what other companies don’t. Its three basic plans include what one would normally expect: an appliance plan, a home systems plan, and a combination plan. The difference becomes evident with a glance at the list of available add-ons. First, Liberty offers coverage for professional-grade appliances. Because pro appliances are expensive to repair and usually require a specially trained technician, they are excluded from many home warranty policies, but Liberty offers this coverage for a reasonable charge. Other hard-to-find add-ons include coverage of sump pumps, secondary spas, pest control, carpet and floor cleaning, and preventive gutter maintenance cleaning. If homeowners need these extra coverage options, Liberty can provide all of them under the same home warranty policy.

Some of Liberty’s policies restrict claims for 60 days after purchase, but it may be worth the wait for homeowners who prefer to choose their own technician when filing a claim. Liberty allows policyholders to select a technician they already trust rather than take a chance on a professional chosen by the warranty company. The company’s month-to-month contracts are another unique option that can keep policyholders from paying for more coverage than they need, especially if they are considering selling their home sometime soon. Liberty also offers low service fees—as low as $60—to help customers keep their total cost of coverage down. If customers have a question or need assistance, they easily reach out to an agent using the company’s online chat function.

Specs

  • Service area: 48 states
  • Plans: Total Home, Systems, Appliance
  • Average monthly pricing: $60
  • Claim process: Online or phone
  • Service fee: $60 to $125

Pros

  • Add-on coverage for services like gutter cleaning and carpet cleaning
  • Special coverage for pro-series appliances
  • Month-to-month contracts available
  • Convenient online chat function

Cons

  • Some plans restrict claims until 60 days after purchase

Best Bang for the Buck

The Best Home Warranty Companies Option: American Residential Warranty
Photo: americanresidentialwarranty.com

Why It Made the Cut: American Residential Warranty offers customizable plans with one of the lowest service fees in the industry and a low average monthly price, offering value at a lower cost than its competitors.

American Residential Warranty offers a robust coverage package at one of the lowest overall costs on the market. Service fees are relatively low for the industry, helping customers reduce their out-of-pocket costs when filing a claim. There are small sacrifices in exchange for the low rates, one being the relatively small total payout limits on some claims. However, the convenience of flexible monthly, quarterly, or annual payment plans allows shoppers to budget and spread out their payments to maintain their coverage. Packages are zeroed in on what homeowners might need most, and policyholders can customize their plans to extend coverage as needed. For instance, American Residential Warranty offers additional electronics coverage to protect laptops, computers, and other electronic devices that wouldn’t typically be included in a home warranty.

Taking a unique middle-of-the-road approach to the “who picks the technician?” question, American Residential Warranty recognizes that clients may want to choose their own technicians. In order to maintain its reputation and low costs, the company permits policyholders to choose the contractor—but the technician must be approved by American Residential first. This allows the company to ensure quality work while keeping costs down. American Residential is also available in all 50 states and provides solid coverage with flexible payment plans at a relatively low cost, making it a great value for homeowners.

Specs

  • Service area: 50 states
  • Plans: Kitchen Plus, Platinum Premier, 4-in-1
  • Average monthly pricing: $64.99
  • Claim process: Online or phone
  • Service fee: $55

Pros

  • Relatively low service fees
  • Customers can choose their own technician
  • Additional electronics coverage

Cons

  • Annual coverage cost caps can be relatively low

Our Verdict

American Home Shield offers the most comprehensive coverage for most home warranty shoppers at a lower rate than many comparable competitors. The customization options are great, and the stability of a company offering home warranties for more than 50 years is unparalleled. AFC Home Club’s stellar guarantees and competitive services make it another solid choice for most homeowners.

How We Chose the Best Home Warranty Companies

We evaluated a range of home warranty companies through extensive research and analysis. To establish the top home warranty companies, we came up with a methodology that based our assessment on concrete categories we could evaluate and compare across all reviewed providers.

First, we chose the elements of the best home warranties that we wanted to consider. Coverage options, coverage limits, pricing, customer service options, packaging, and the details in the fine print were determined to be the most critical aspects when selecting a home warranty company. Next, we scoured the companies’ websites, looking for transparency, clear communication about the services provided, and their costs. Finally, we looked for elements that made a company stand out from the pack—unique aspects that elevated a company providing competent, reliable service and gave us a reason to look more closely.

Before You Choose One of the Best Home Warranty Companies

Homeownership is expensive. Most people budget for mortgage and insurance payments, but not all homeowners are in a position to build a large emergency fund, especially in the first few years after a home purchase. The combination of homeowners insurance and a home warranty can protect a homeowner’s savings from being wiped out by an unexpected home system or appliance failure.

That said, if a homeowner is in a position to build substantial savings and can comfortably cover the cost of maintaining, repairing, and replacing the systems and appliances in their home, a home warranty may not be necessary. They might save some money using a home warranty if they have several service calls in a row, but if they can readily afford repair costs on their own, then a home warranty may be an unnecessary expense. Those who own newer homes may also choose to go without a home warranty, since the systems and appliances in their homes are newer and less likely to have issues in the immediate future.

If homeowners determine that they need home warranty coverage, then there’s one caveat to purchasing a policy: They will need to read the whole policy in full before they sign their agreement. Everything policyholders need to know about their warranty is in that agreement—every cost, every limit, every reason a claim might be rejected. Policyholders need to read it carefully so they know exactly what they’re purchasing and how to use their warranty. This can help set realistic expectations about exactly what will be covered, and prevent any nasty surprises if a claim is denied.

Cost of Opting for One of the Best Home Warranty Companies

Pricing models for home warranties are based on a policyholder’s choice of coverage, the service charge selected, and any additional coverage added to the plan. Policyholders can expect to pay between $264 and $1,425 a year (or an average of $600) for home warranty coverage. If a homeowner wants to file a claim and schedule a technician, they’ll need to part with an additional service fee for each event, which can run anywhere from $55 to $150.

Depending on budget priorities, homeowners may be able to negotiate premium rates down in exchange for a higher service fee or lower coverage caps; this is especially useful if they own a home with newer appliances in good repair but still want the peace of mind a warranty provides.

The Advantages of Using One of the Best Home Warranty Companies

Home warranties provide a strong layer of financial protection for homeowners and anyone on the hunt for a new house. Homeowners looking to put their house on the market can even buy a sellers home warranty to protect their appliances and systems during the sale process. The cost of repairing or replacing a major home system can be astonishing—and potentially even ruinous—especially for someone on a tight budget.

Home warranties can also provide much-needed protection for homeowners with older houses or aging appliances and home systems that are nearing the end of their lifespan. Having a warranty in place can help homeowners who lack the experience or skill to tackle repairs on their own keep their major home systems and appliances running properly. Working with the best home warranty company provides several clear benefits to the policyholder:

  • Homeowners are protected from the financial burden of a major system failure.
  • Warranties make it easier to budget for system and appliance repair and replacement.
  • New home buyers are financially protected from unexpected (and potentially unaffordable) repairs shortly after the home purchase.
  • Home sellers are protected from paying for unexpected repairs during the sale process.
  • Warranties eliminate the panic of finding a qualified technician when a repair is urgently needed.

FAQs

Home warranties are often confused with other services, such as homeowners insurance or manufacturer’s warranties. Even after that confusion clears, most people have a lot of questions about what a home warranty is and what it does. Addressing some of the most frequently asked questions can help homeowners better understand warranty coverage so they can find the best home warranty for their needs.

Q. What does a home warranty cover?

A home warranty covers the cost of maintaining, repairing, or replacing whole-home systems and appliances included in the policy documents. Policyholders pay an annual premium and a flat service fee per call. The agreement typically lasts for a year, at which time homeowners can cancel, renew, or purchase coverage from a different home warranty company.

Q. What does a home warranty not cover?

Home warranties don’t cover damage. If a tree falls on a home or a neighbor backs into a garage door, a home warranty can’t help—but the best homeowners insurance often can. Warranties are limited to covering events that happen due to age or natural wear and tear. Warranties also don’t cover the damage caused by a system or appliance failure, so if a pipe bursts, the warranty will cover the repair of the pipe but not the damage caused by the water from the pipe flooding the basement.

Q. How much do home warranty companies charge on average?

On average, the cost for a home warranty ranges between $264 and $1,425 a year. Service fees, written into the contract and charged each time the policyholder requests a service call, range between $55 and $150. The total home warranty cost will be determined by the policies, terms, and add-ons that are included in the warranty.

Q. Can I cancel my home warranty at any time?

Most often, yes. Policyholders may have to reach out to a representative of the home warranty company and write a notice of termination. Depending on the terms of cancellation written into the policy document, policyholders may also be subject to a cancellation fee.

Q. How long does a home warranty last?

Most home warranty contracts are for 1 year, although some have longer periods and a few have month-to-month contracts. Some policies include an auto-renew feature, so if policyholders don’t plan to continue coverage, they will need to make sure to cancel the policy before it renews.

Q. Does a home warranty cover HVAC systems?

In many cases, a home warranty will cover HVAC systems to help pay for repairs related to wear and tear and aging. Home warranties may not cover HVAC systems that have been poorly maintained or have been damaged—either accidentally or intentionally.

Q. Does a home warranty cover plumbing?

Home warranties often cover plumbing as part of their policy terms. Homeowners may want to note any exceptions to that coverage, though, such as damage caused by leaky pipes, storms, or natural disasters.