Latest Discussions : Windows & Doors

BV025205

09:35AM | 05/27/21
Mold has formed under the glazing beads on all 24 of my Reliabilt 3900 windows. The mold cannot be reached to clean. Anyone else experiencing the same?

An Atrium rep stated he has never seen this happen before. A customer service rep said issues with the beading is not normal. Atrium states that the mold is environmental and therefore not covered under warranty. I could accept that if there was a way to clean. A mold mitigation service told me there is no way to clean and beading would need to be replaced. Atrium has ignored all emails and questions regarding replacement beading.
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