07:40PM | 04/24/06
Member Since: 04/23/06
1 lifetime posts
Please help! I am desperate! I have a 3 year old Kenmore side by side refrigerator with ice/water dispenser. I have poured out several gallons of milk before I realized what was wrong. The refrigerator is not cooling. The freezer side is keeping most things frozen with the exception of ice cream which completely thawed. We tried turning up the temperature controller, waited 24 hours, no help. We took off the kick plate and cleaned the coils and cleaned under the refrigerator, still no help. Is there a reset button, and if it is the thermostat, where is it located? I checked on parts and it's only $15 for the part, so if we can do it ourselves that would be great!




02:25AM | 04/25/06
Member Since: 04/22/06
3 lifetime posts
I would not touch it if you dont have some expierence working with electrical appliances and electricity. It could be one of several problems.


09:15AM | 04/25/06
Member Since: 11/11/02
2271 lifetime posts
There is no "reset". The thermostat controls running of the compressor. If the compressor is running at all, the thermostat is not likely the problem.

There are lots of things which can cause cooling problems in refrigerators. You can read about the most common ones at the following link. Each would have to be inspected/tested for one at a time until the cause in your case is found or surmised.

- My frost free refrigerator is not cooling properly. What might be the problem?


If you need any further assistance here, please post the fridge's complete model number so we can look up what design of fridge you're dealing with, they not 'all the same'. You can find tips for locating the model and serial number identification tag *on your appliances* in the 'Repair Parts' section of my web site linked below.

Dan O.

The Appliance Information Site



08:04AM | 09/07/10
Member Since: 09/06/10
1 lifetime posts
I knew it was a long time ago but I have the exact same problem that you had.could you please tell me what did for your fridge and how did you fix it?



10:03AM | 09/07/10
Member Since: 11/11/02
2271 lifetime posts
Just because someone else's appliance is acting like yours, there's no guaranty the cause of their problem will be the same as yours. If your neighbor's car won't start and it turns out to be a bad starter, that doesn't necessarily mean a bad starter is the reason you car won't start. It could be the battery, lack of gas, etc.

> I suggest you diagnose your own problem. Start by looking at the link I provided above about cooling problems and check each of the possibilities suggested until the cause in your case is found.

If you have additional questions or need additional help, *start your own message* and include the appliance's *brand name and exact model number* and we'll try to assist you to find the problem in your case.


Dan O.

The Appliance Information Site



06:43PM | 06/16/15
Member Since: 06/16/15
1 lifetime posts
How to check for lick in a Kenmore side by side
Click to reply button
Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon