10:39AM | 06/17/08
Member Since: 06/16/08
2 lifetime posts
All the cycles work. Will drain and spin a little while draining but will not go into real spin mode. The power was interupted while it was turned on. This happened last year. The service man checked everything and could find nothing wrong. Then he remembered a little thing he was taught at a recent repair seminar. Sometimes the washer computer gets confused and needs to be reset. He did something like this:

Unplug washer for 15 seconds.

Plug in and wait 5 seconds.

Lift and close the lid 5 times.

Wait a few seconds.

Start the machine.

It worked like a charm. I must have written it down wrong because it's not working for me now. Does anyone know how to reset the washer computer?

I know this sounds funny, but I was with the man the entire time and this weird procedure finally did the trick. Apparently the washer has some kind of glitch.

Thank you.


12:34PM | 06/17/08
Member Since: 11/11/02
2271 lifetime posts
** Does anyone know how to reset the washer computer? **

Other than unplugging it, I'm afraid I don't. It may be listed in the machine's 'tech sheet' which should accompany its wiring diagram which is often located inside the control console or sometimes attached to the inside of the washer's front panel or cabinet.

** I must have written it down wrong because it's not working for me now. **

... or it is not the problem this time?

I'm afraid i do not know what else it could be unless something is maybe hampering the tub's movement (like a piece of clothing caught between the tubs), maybe a problem with its motor or the washer not draining fast enough.


Dan O.

The Appliance Information Site



05:30PM | 06/17/08
Member Since: 06/16/08
2 lifetime posts
I'll look for the wiring specs. Maybe there are reset instructions there.

And I'll also check for stray caught clothing. In the little bit of research I did, this seems to be a common problem. Although I can't understand how it could happen if you don't overload the machine.

It seems to drain quite rapidly but I'll also check for a blocked drain hose. You never know.

As fate would have it, it's a couple months past waranty. So if all else fails, I'll have to call a service man.

I appreciate your help. Thanks again.


11:33AM | 07/13/08
Member Since: 07/12/08
1 lifetime posts
i am having the same problem with this model# she tries to spin she even stops if you open it but the clothes is soaked, i put it to wash today and now it smell like is burning, i call sears but they want to charge for the service order plus parts and labor because my extended waranty expired july 2,08. any suggestions? can i fix it myself?


01:10PM | 07/13/08
Member Since: 11/11/02
2271 lifetime posts
** tries to spin but the clothes is soaked. i put it to wash today and now it smell like is burning. **

Someone will need to determine from which exact part of the machine. Possibilities include the drive belt, the motor and just about any electrical part.

** my extended warranty expired july 2,08 **

That's unfortunate. I do not know if Sears gives any sort of grace period. Most companies wouldn't unless the consumer complained very persistently and very well.


Dan O.

The Appliance Information Site



05:59PM | 09/15/13
Same model# as the first post. Will not turn on the spin cycle. It sounds like the belt maybe stuck or have slipped. are there any suggestions?
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