COMMUNITY FORUM

BV000331

04:23PM | 02/06/13
Bvwindows
Andersen windows couldn't care less - Their piss poor attitude from the call center to corporate is really unbelievable ! I bought 3 windows and mulled together, when we received the grilles we ordered 3 weeks later we found that 1 window did not have the grommets for the removable grilles. I have been on the phone for hours and several trips back and forth to Home Depot . NO HELP getting the right sashes
" SCREW ANDERSEN " NEVER AGAIN ! My builder told me not to buy Andersen for this very reason - THEY DON"T CARE !

BV000755

12:03PM | 04/16/13
Based on all the gripes I see about practically all the window companies I've ever heard of, it seems that all window companies are poor. I find that very hard to believe. However, I think all the window companies could provide better customer service. Responsiveness and passing the buck seems to be a real problem.
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