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[This message has been edited by rpxlpx (edited March 03, 2003).]
Your problem sounds like the motor is not turning. If that's the case, it's either the motor, the gears, or a mechanical problem with the door itself.
First, can you open the door manually when the opener is disconnected? Does it open and close smoothly? (It's not manually locked is it?)
Second, with the gears disconnected from the motor, can you move them?
Third, with the motor disconnected electrically and mechanically, can you turn its shaft?
One of these 3 tests should help point you to the problem.