COMMUNITY FORUM

BV003835

11:50AM | 04/08/14
Bvmisc
We have a Kenmore Elite 8.0 cu ft. steam dryer model 41100, color Blackberry, that intermittently shuts-off immediately when turned-on. This happens 25-50% of the time. It is very annoying. If the dryer actually stays on, it usually works fine, although sometimes it changes the dry cycle to delicate or some other shortened dry cycle. I'm not totally sure that these two problems are related.

Unplugging and re-plugging the dryer seems to "reboot" the dryer and fix the start-up problem. We had a warranty technician come out and take a look, but of course it worked fine when he came out.

Any ideas regarding what is wrong with this dryer?

BV004758

07:24PM | 06/21/14
I also have this same problem with the same model. last week I could get it to fail 100% of the time so I had to do the unplug trick to "reboot" the electronics. I wish I hadn't because a few days later when I got a Sears technician to come out, he could not get the dryer to fail and could not verify my complaint. It's frustrating when it is intermittent. I hope someone has an answer for this.
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