12:15PM | 02/16/09
Member Since: 02/15/09
1 lifetime posts
Trex is an awful product.

My deck was purchase and installed in July 2005. The materials were shipped in 2 different deliveries. The first delivery was installed while we waited for the second to arrive. The second delivery appeared to be a different color and texture. When I called Trex; I was advised that the colors would adjust with exposure and was assured that the different products performance would not be different. Neither happened and the defects can easily been seen in photos

Did I mention that the deck is literally rotting out beneath my feet?

I would like to know what my options are. My previous attempts to work with Trex Company have been very dissappointing and yielded no results whatsoever. I am considering legal action; now that Trex has acknowledged in a news release statement dated January 16, 2009 a "manufacturing problem' with products from its Fenley Nevada plant and that is isolated to parts of the west coast.


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