Whether it’s the aesthetics from the outside, or the level of comfort from within, a home’s windows play a very important role. Ugly, dated, damaged, and rotting windows make the home look shabby, while drafty, leaky windows send the energy bill through the roof. Luckily, the best window replacement companies can ease those windowpanes (pun intended) and have the home looking and feeling up to snuff in no time.
But much goes into choosing the best window replacement company. There’s a lot to know, and this guide will outline some of the most important points to consider when shopping for a window replacement service. Homeowners will want to keep reading to learn more about window replacements and some of the best companies around.
- BEST OVERALL: Renewal by Andersen
- RUNNER-UP: Pella
- BEST FOR REPAIR: Glass Doctor
- ALSO CONSIDER: The Home Depot
What to Consider When Choosing the Best Window Replacement Company for You
The best windows themselves might be open and shut, but choosing the best pro to replace them isn’t always the case. The following sections contain some of the most important considerations to keep in mind when shopping for the best window replacement company. Each point is important, so homeowners will want to be sure to understand them all before searching for “window replacement near me” or “window companies near me.”
New Construction vs. Replacement
There are two types of window installations: new construction and replacement. Each has its pros and cons.
New construction windows install into rough openings. Usually, these openings are only accessible during construction, which is how these windows get their name. However, they’re often the best windows for homes undergoing siding replacement, as window replacement companies can install new construction windows. And, for homes suffering from very leaky windows, these are sometimes the only viable option. They’re usually slightly less expensive than replacement windows and generally very easy for the company to install.
Replacement windows are installed within an existing window frame. The installer will remove the window stops on the inside of the window, remove the sashes, clean up the opening, and install the replacement window before installing moldings to hold it in place. Replacement windows are sometimes a little more expensive and time-consuming to install, but they’re a great option for homes with wood windows that leak air but aren’t in terrible overall condition.
Repair vs. Replacement
Some windows don’t necessarily need replacing but could benefit from some repairs. When replacing a window, the installer removes the entire old window and installs a new one. With a repair, the technician simply removes the broken glass, sash, or component and replaces it with a new one.
For homes with relatively new windows, repairs are often all that’s necessary. For instance, with broken glass, a window replacement company might be able to simply swap out the glass for a new pane. When that’s not possible, replacing the entire sash is often a viable solution. And, for instances where a window’s latches or sash locks break, most window replacement companies can make repairs on the spot.
Window Style
When choosing a window replacement company, it’s important to find a window style to fit the home’s desired new look or one that fits the look of the windows in the rest of the home. In older homes with complex, ornate designs, this might limit the options.
Some of the larger window replacement companies make their own windows, and they offer many styles to make it easy to find something that will work. Many of the smaller companies will only have what their partnering manufacturers have to offer, making it a bit more difficult to see what’s in stock or what’s even available.
Materials
Occasionally, choosing the best window company comes down to materials: mainly the frame material and type of glass.
Almost all window replacement companies work with vinyl windows, as they’re light, easy to install, and low maintenance. However, finding a window replacement company that handles homes with wood windows might be a bit more difficult. And, when it comes to metal windows in industrial-inspired spaces, it can be even more challenging.
It’s also worth considering the glass. Folks who live in areas prone to tornadoes or hurricanes might prefer their replacement windows to contain impact glass. Some companies might not work with impact glass, while others do. The same would apply to folks looking to preserve stained glass behind a better-insulated storm covering or those who prefer more efficient low-E glass.
Consultation and Scheduling
When choosing the best window replacement company, recognize that a consultation will be required to move forward with the process. These typically happen in person, but some companies offer virtual consultations now as well. When consulting in-person, a representative from the company will measure windows, discuss the homeowner’s particular needs, and usually provide a quote. A virtual consultation will be similar, but the homeowner may have to measure the windows. Window measuring needs to be very specific, so the representative will guide the homeowner in how to most accurately measure the windows in need of replacement. A representative may also perform an exterior inspection of the home before or after a video consultation.
Should the homeowner give the go-ahead, the consultant will provide a rough lead time. During this time, the window order is submitted, the manufacturer builds the windows, and a shipping company picks them up. This can be anywhere from 4 to 16 weeks (or longer, in some cases). A company representative will call to schedule the installation once the windows are close to being shipped. Once on-site, the best window replacement companies can complete the installation of several windows in just a few days.
Financing
Window replacement isn’t an inexpensive project, so many homeowners choose to finance the job through the window replacement company. In many cases, these installers have rebates and incentives that make their financing a good option, so it’s worth considering. For those who would prefer not to go through the window replacement company for funding, it might be worth calling a bank for a HELOC (home equity line of credit), equity loan, or home improvement loan.
There are things to consider when choosing financing, and many go beyond the simple monthly payment. Window replacement companies might offer attractive incentives like discounts or interest-free periods. For people who are able to pay in cash or pay these loans off quickly, these might be the best routes. For folks who don’t have the cash on hand or would prefer to spread their payments over a longer period of time, banks are often the better option.
Warranty
One of the biggest benefits most homeowners find with window replacement companies is that their new house windows are under warranty. While warranties are important, they’re not all equal in value or coverage.
- Lifetime warranties generally cover the entire window indefinitely. This means that the glass, sash, locks, latches, and frame are under warranty, and this warranty is transferable if the house sells.
- Limited lifetime warranties generally warranty certain parts of the window against manufacturer defects. So, if the glass randomly cracks and the pane is covered under warranty, the manufacturer will replace it, for example. Occasionally, these warranties are not transferable to new owners.
- Limited warranties often cover certain parts and are only good for certain periods of time. For example, the window pane might be covered for 20 years, while the sash and frame might be covered for 10 years. The latches might not be covered at all.
- Nontransferable warranties are just as they sound: good for the original owner and no one else. Should the owner decide to sell the home, they should disclose that the new windows will not be under warranty for the new owners.
Customer Service
As with all products today, customer service matters. Some companies do their best to be as available to their customers as possible. Considering that a window separates the home from the cold, heat, and the outside world, this is an important consideration.
Most companies still offer phone-based customer service through which the owner can call and speak with a representative. Some of the larger companies also offer live chat, which is more comfortable for many folks. Also, there are window replacement companies that offer 24/7 service and emergency repairs—something that could be critical for homeowners depending on a variety of factors.
Our Top Picks
We wanted to put together a list of window replacement companies that was as transparent as the windows they replace. The following companies made the cut.
Photo: renewalbyandersen.com
Why It Made the Cut: Between the company’s generous warranty and environmentally friendly products, Renewal by Andersen grabbed a top spot.
Anyone looking for a window company that offers a warranty on which they can hang their hat should check out Renewal by Andersen. This window replacement company offers a 20-year warranty on all components, meaning the frame, sashes, panes, locks, and more. Also, the warranty is transferable to the new owner if the house sells within that time period. However, this window replacement company has fewer styles available than others on the market—but if a customer can find the style they’re looking for, they can feel confident in Andersen’s quality and service.
Renewal by Andersen offers in-home or virtual consultation. It even has an augmented reality tool that allows homeowners to visualize the new windows in their homes. Also, Renewal by Andersen’s windows are Green Seal–certified for environmental health and stewardship.
Specs
- Consultation: In-home or virtual
- Scheduling: Online or phone
- Financing: Yes
- Customer service: Phone
- Warranty: 20 years on components, 2 years on installation
Pros
- Generous 20-year transferable warranty on all components
- Augmented reality tool allows homeowners to visualize new windows in their homes
- Products are Green Seal–certified for environmental health and stewardship
Cons
- Fewer window styles available than those of other manufacturers
Photo: pella.com
Why It Made the Cut: With over 150 patents, Pella has a wide variety of window styles with proprietary technology, making it easy to find an option for any home.
When a wide selection of products and materials is a deciding factor, Pella is a top choice. This company has over 150 patents, meaning it has a wide range of products full of proprietary materials and technology. Customers will be able to choose between a selection of materials, including low-E glass, vinyl, wood, and more. They’ll even have the option to choose windows with smart-home technology built in—something the in-home or virtual consultation will cover in-depth.
Pella offers a decent warranty as well. Components are covered for 10 to 20 years (depending on the components), and labor has 2-year coverage—but only some of the policies are transferable to new owners. As for any warranty policy, it’s wise to read the fine print to ensure the warranty is as good as it appears.
Specs
- Consultation: In-home or virtual
- Scheduling: Online
- Financing: Yes
- Customer service: Phone, email
- Warranty: 10 to 20 years on components, 2 years on labor
Pros
- Wide selection of window styles, including low-E and energy-efficient glass options
- Technicians can install integrated smart-home technology
- Over 150 patents on window technology and innovation
Cons
- Some warranties are nontransferable
Photo: glassdoctor.com
Why It Made the Cut: Glass Doctor stands out among window replacement companies for its repair and 24/7 emergency services.
When it comes to companies that both install and repair windows, Glass Doctor stands out. This window replacement company has 24/7 emergency service, giving homeowners some peace of mind that the company has their back. And, with up-front, flat-rate pricing, there won’t be any guesswork for homeowners to navigate. Glass Doctor only offers in-home consultations, but this generally means the repair or replacement specialist can get more accurate measurements.
Glass Doctor warranties its repairs for 1 year and 10 years on the components it uses. However, for the windows that Glass Doctor replaces, homeowners should ask the technician about the windows’ manufacturer warranty. As Glass Doctor doesn’t manufacture its own windows, the warranties will vary depending on the particular model.
Specs
- Consultation: In-home
- Scheduling: Online or phone
- Financing: Not specified
- Customer service: Phone
- Warranty: 10 years on components, 1 year on labor
Pros
- 24/7 availability
- Technicians offer glass repair as well as window replacement
- Up-front, flat-rate pricing
Cons
- Only in-home consultations offered
- Labor warranty limited to 1 year
Photo: homedepot.com
Why It Made the Cut: The Home Depot’s massive buying power gives shoppers a wider selection than most window replacement companies.
When it comes to finding just the right window, it’s hard to beat the buying power and clout that The Home Depot’s window replacement service has to offer. This big-box store carries windows from several manufacturers, allowing shoppers to compare styles, warranties, materials, and options. Just beware that the price of installation might be higher than those of other window replacement companies, but customers aren’t limited to one brand by working with The Home Depot.
The warranties The Home Depot offers will vary by window manufacturer, but customer service comes via phone or live chat. And homeowners can choose between an in-home or virtual consultation based on their comfort level. Possibly best of all, with over 2,000 locations in North America, finding a store nearby shouldn’t be a problem for most homeowners.
Specs
- Consultation: In-home or virtual
- Scheduling: Online or phone
- Financing: Yes
- Customer service: Phone, live chat
- Warranty: Varies by manufacturer
Pros
- Customers can choose from windows across various manufacturers
- Widely available with over 2,000 locations in North America
Cons
- Installation prices can be relatively high
Our Verdict
Folks with an eye for premium warranties and environmentally friendly products should check out Renewal by Andersen. But for those who want more choices and proprietary designs, Pella might be the way to go.
How We Chose the Best Window Replacement Companies
There are a lot of companies on the market claiming to offer the best replacement windows, best replacement services, and best window brands. We chose the best window replacement companies for this list without taking those claims into account.
The companies on our list are top names in the industry, but they also have something unique about them. We chose a company with complete coverage nationwide, a company with an outstanding warranty, one with a massive volume of options, and one that can repair as well as replace windows. After extensive research, we found those companies to be the leaders in their respective areas.
Before You Hire the Best Window Replacement Company for You
Before hiring a window replacement company, there are a few questions to ask and points to consider. After all, these companies are only in a home for a few days—the homeowners have to live there.
First, homeowners will want to make sure all the details of the window service installation are in order. It’s best to ask about references, licenses, and insurance, as well as the business’s address or contact information. It’s also a good idea to ask about customer service and how the company handles complaints and callbacks.
Next, homeowners can ask about the variety of window styles and materials as well as how the consultation works. It’s also worth asking about lead times, as some companies might be booked out for months at a time. And, possibly most importantly, homeowners will want to find out about financing and warranty coverage before signing any paperwork.
Cost of Hiring One of the Best Window Replacement Companies
The national average for window replacement costs is $650 per window, including the price of the window and labor. However, the typical range is between $200 and $1,800 per window. The reason for this range is the variety of sizes, styles, materials, and labor involved in replacing the window. There simply isn’t a hard answer.
However, there’s more to the overall cost as well. Replacement windows can help minimize the utility bill each month. This little bit of savings over the course of the year could add up, meaning your window replacement project may have cost less than you thought.
The Advantages of Using One of the Best Window Replacement Companies
The best window replacement companies hire and train qualified technicians, which means the men and women installing these windows know what they’re doing. They’ll know how to install, flash, caulk, and adjust these windows, ensuring that the homeowner is happy with the end result.
Homeowners can also expect the best window replacement companies to have access to a variety of window styles and materials. Homeowners will be able to shop for prices and warranties as well. The selections through these companies are just generally larger.
It’s also worth mentioning that replacing the windows in a home increases its value, meaning it could be a good idea to replace the old, tattered windows before selling. The best window companies can help the homeowner decide which model would be best, allowing the home to bring a little extra at closing time.
- Qualified technicians know what they’re doing.
- Wide selection of styles and materials.
- Window replacement can increase a home’s value.
FAQs
That’s a lot of information on choosing the best window replacement company, and some of those points might’ve gone out the window. To help, we put together the following list containing some of the most frequently asked questions about window replacement companies.
Q. When is the best time to replace windows?
Warmer weather is generally better for replacing windows. While the home might heat up during the installation, it’s better to deal with generally safe heat levels than dangerously frigid temps that can also damage the home. Also, any caulk or touch-up paint will adhere better when it’s warm out.
Q. What are SolarZone windows?
In hot areas, the heat from the sun’s rays can radiate into the home. SolarZone windows minimize the heat with an undetectable metal coating that blocks the rays in summer but allows shorter solar rays through in the winter.
Q. Should I replace all my windows at once?
There are some points to consider here. If you want to save money on energy costs, replacing all the windows at once is likely the only way to see a noticeable difference. Also, scheduling and coordinating window installation can be tricky, so it’s best to do it all at once. However, if you only have one or two windows that are drafty, broken, or ugly, you should be able to get away with replacing just those windows.
Q. What do I need to know about replacing windows?
It’s important to recognize a few points about replacing windows:
- If your existing windows aren’t that old, you might not see a boost in property value.
- If the existing windows are insulated and in good condition, you might not see a significant decrease in energy consumption after replacement.
- Folks who live in historic districts will be limited in their window replacement options.
- Many window replacement companies get their windows from the same manufacturers, so be careful if one company claims to have a significantly shorter lead time than the others.
Q. Are double-pane windows better than single-pane windows?
Yes, when it comes to insulation, double-pane windows are better. The two panes of glass have a gas in the middle (typically) that creates an air barrier, doing a better job of keeping the cold temps out and the warm temps in, or vice versa.
