09:59AM | 02/22/02
Member Since: 02/20/02
2 lifetime posts
I need some advice on a leaky basement. My home was built in 2001 and I just noticed a crack in the basement wall that seems to be leaking? Is this normal or is this something that I should be able to have the builder fix? Any help or suggestions would be great. Thanks

Jay J

02:50PM | 02/22/02
Member Since: 10/26/00
782 lifetime posts
Hi jayw416,

Absolutely tell the builder! I'd mail a certified letter, return receipt to him with that along with ALL other 'issues' if you have more than one. (Ask the Post Office how much time should go by on a 'good day' as to when you should expect a return receipt. After that, start a trace on it! Oh, and if you can, mail it from your builder's P.O.)

At the same time, document dates, times, names, 'the nature of the conversation', and any other 'thoughts' you might have in a notebook. If for some unfortunate reason you end up in court, you don't want the Judge to decide your case on he-said, she-said kind-of-testimony. Believe me - It usually favors the builder because he will fall back on the contract!!!

My best to ya and hope this helps.

Jay J -Moderator

PS: Be sure to make the mailing BEFORE your House Warranty runs out. You want your letter to be postmarked about a week before the end of the Warranty ...

PPS: God Bless America!

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