I like it. It is far better than the priemere Trex product so common, and at least three times as good as PT decking materials

Excellence is its own reward!

Linda - I hate to burst your bubble -- but I had a huge bi-level deck with planter boxes made with this material. I loved it because it was "maintenance-free." Unfortunately, they are having serious problems with dark spots that just won't go away! I've heard that Treks is having the same problem, and I was on-line looking for a class action suit against correctdeck when I saw your e-mail. I live on Long Island in New York, in case this is a regional problem, but my understanding is that there are bits of oak in the composite that get moldy and this is the spotting that occurs. Bleach hides it for a few weeks and then the spots reappear (and the bleach eats away the composite material)! If you must go this way, just be aware of the spotting problem -- again, maybe in Atlanta this won't be an issue, but I'd certainly want to know all the facts when making my decision, and I see you want to, as well. Good luck!! ~ Joanne

I could be wrong ( you never know when dealing with the corporate world) but I understand that this was a problwem in a short batch of the product where the oak fibre was allowed to set too long before use. product made from fresher oak byproduct is fine. once it gets encapsulated in the man-made baord, it can not suffer exposure to the things that cause the micro-organisms to grow. It is only when they begin their life cycle before the sawdust is captured in the prioduct that it can cause the trouble.

Excellence is its own reward!

Thank you for your insight! I hadn't heard that! I called the company today and they made comments like, "it's strange that we have to tell people how to take care of their belongings...." and denied that anything could possibly be wrong with the material. They claim that cleaning the deck every 6 weeks, as I've been doing, just isn't enough and that their advertising claims are "low-maintenance" not "no maintenance."

I'll see if I can have a rep come by and provide an answer?

http://www.altereagle.com/

http://decks-ca.com

http://kingofcrown.com

Alter Eagle Construction & Design

Hello all,

My name is Rick Trottier and I am the Product Manager for Correctdeck. I would like to clear up any misconceptions about the black spots (mildew) that are appearing on all exterior surfaces, including decking surfaces.

If you are looking for information about Mold and mildew, just use any search engine on the web and type in the word "mold" and over 4,100,000 articles will pop up and the main discription about mold and mildew is consistent in just about all of them: "MOLD is everywhere" quotes the New York City Dept. of Health. How does it grow? All molds need water to grow, a food source(pollen,pollution etc) and temp (40f-100f).The black spots on Correctdeck are mildew and are not caused by Oak Fiber that was manufactured into our product.MOLD can not survive over 130 +/- degrees F. Correctdeck is manufactured at temps over 500 degrees and our sawdust is dried to below 1% moisture content. Mold is a major problem around the country today, closing schools and public buildings around the world.We have gone to great lengths researching this natural problem and have many ways of cleaning and preventing this problem (www.correctdeck.com/cleaning and care.)Correctdeck will resist the mildew as lumber will not because molds/mildew can not store carbohydrates, so they keep eating (wood rot). GREMLINS, the movie in the 80s(my kids and I rented) is just about how mold works. Constant moisture and CFU (colony forming units) will occure and then start spreading. I have Correctdeck on my home(love it) for 3 years now and with my kids and their friends running with muddy feet all over it, it has withstood the test of time.

I hope this information has helped, it is a frustrating situation in the world today and mildew is on everything (wood,roofing, siding,brick and patio stone,shower curtains,bread,drywall,etc.).

For more info.

www.correctdeck.com

Sincerely,

Rick

This is the reply from correct deck:

"For people that are having problems with mildew coming back after cleaning we do have a product called Deck Defender II which holds it off for a good long while.

Regards,

Marty"

http://www.altereagle.com/

http://decks-ca.com

http://kingofcrown.com

Alter Eagle Construction & Design

the composite market seems to be recommending cleaners for their products now - all of them. Not too many that I have seen in my search that don't have some affiliation with a cleaning agent. So much for no or "low" maintenance.

I mentioned this site to someone else for color, but check this decking out for as low maintenance as you can get - NO mold problems, no discoloration, lifetime warranty. www.eonoutdoor.com

Folks,

My name is Corey and I handle Customer Service and Installation for Correct Building Products, LLC. Joanne, please accept my apologies if you didn't feel you were treated properly when you called in. I am looking into that situation. Cleaning your deck is something that you should do periodically in order to keep it looking nice just as if you had Vinyl Siding. There are several tips and cleaners that we can recommend. Feel free to call and ask for me directly at 1-888-290-1235. CorrectDeck is a premier composite material and we here at Correct Building Products would like to help.

Hello,

I build a few decks a year and the comment about composite decks 'so much about little to no maintenance' seemed absurd.

All composite decks require some maintenance. The maintenance requires you to keep it clean. Spray it with a hose when it’s dirty. Shovel the snow off it. This is work that anyone can do in less than 30 minutes.

If you have a wood deck, the maintenance is quite a bit more. You need to power wash it, sand it, stain/seal it nearly every year.

This is a huge difference.

After reading an article in Handyman Magazine on Correctdeck, I decided to have my sundeck replaced with this product. I am so pleased with this product that I would highly recommend it. I chose the gray (they offer 4 different colors). It does show some discoloration from wet, rotting leaves but keeping it swept prevents this along with hosing it down once in a while. My dog runs and jumps around on it all the time and her nails never scratch it like on wood.

We installed our deck built with CorrectDeck composite material after much research, during the summer of 2004. We sought something that would be maintenance-free or require little maintenance. Our previous deck made with pressure treated wood needed yearly maintenance and after 20 years needed to be replaced, however never had a mold problem. Intially we were very satisfied with the CorrectDeck, both cosmetically and functionally. However, after several months, large spots of black mold began to appear. Cleaning with a bleach solution appeared to solve the problem, however the mold seemed to reappear fairly quickly. We then followed directions by the CorrectDeck representative to clean and coat the deck with Deck Defender 2 Mildew Resistant Spray Coating. Cleaning and treating our 400 sq. ft. deck and 50 sq. ft. porch took 5-6 hours. After this treatment, we swept the deck regularly as recommended to keep off leaves and other organic material. The results lasted several months and now the problem has recurred. After speaking with their representative again, CorrectDeck is now sending us additional bottles of Deck Defender as well as providing a product called Composite Deck Cleaner & Enhancer by Expert Chemical. CorrectDeck claims no responsibility for the mold problem, stating that the product is not advertised as mold free. When I pointed out the claims that the company makes about low or no maintenance, I was told that cleaning to treat mold is not considered to be "maintenance." Parts of the deck are now so heavily covered with mold that it appears as if the boards are painted black!

I'm not a correct deck rep, but I found this interesting, and if you have a moisture ridden nothern type exposure this may be a option.

http://www.correctdeck.com/products/cx/

To cap it:

NEW!

CorrectDeck CX with SafeGuard™

CorrectDeck CX™ is an entirely new process and a new decking technology. The “CX” stands for “co-extrusion,” which applies a protective antimicrobial coating called SafeGuard™ to each deck plank.

Alter Eagle Construction & Design

http://www.altereagle.com/ | Construction & Design | http://decks-ca.com/ | Decks, California outdoor living | http://kingofcrown.com/ | Molding and finishing | http://installcrown.com/ | Crown tutorial

My experiences with CorrectDeck decking product. I am sorry this posting may be a bit long, but I want everyone hear this that may consider this product. My advice is - DON'T!! I have just read a number of posts here from other users and I am NOT surprised in what I am reading. I purchased 30 16' CorrectDeck boards in November of 2003. I was hoping to apply it soon after I got it, but my work schedule didn't allow it so I stored the decking in my garage (up off the floor and covered) for the winter. When I had received the boards they were "banded" together. When I was putting the boards in the garage later that day, I noticed they were wet, and the instruction sheets provided by CorrectDeck that were stuck between the boards had also gotten wet and stuck to the boards. The area around the paper and underneath was black. I cleaned them off with a cloth (the black didn't really come off) dried them off and stacked them, supported off the floor with 2X4 blocking.

The following spring I put the boards on the deck. Within 3 or 4 days of exposure, the board’s color bled out leaving a blotchy gray-black/orange look (I purchased the cedar color). I installed the boards anyway thinking that the surface needed to be cleaned (silly me) and all would be OK. I also had miscalculated the number of boards I needed and purchased the remaining boards from a different (new local dealer) lumberyard. The difference in the boards was night and day! The color was richer, and after many weeks of exposure, retained their color. I contacted CorrectDeck directly regarding this matter rather than discuss it with the dealer I purchased it from. It took me a few months to even get an answer as to what was going to be done. After much emailing and arguing, CorrectDeck through their distributor promised replacement boards and $1000 to compensate me for the labor to pull them of the deck and install the new ones.

Don't get too excited. I didn't get the boards till the following year, and the $1000 never materialized! So now I have a deck with boards needing to be replaced, and I am questioning if I want to do the work and put this material back on – only to have it look terrible anyway. This has been an extremely disappointing situation, and I am hoping there IS a class action suit against this company. I know I am willing to testify to the issues this product has. I see that CorrectDeck is touting a NEW product with a process to prevent this issue. The issue that so many of you folks that have purchased this product, and were told it was a lack on your part of upkeep and maintenance.

If anyone is interested, I will be glad to let you see my deck first hand. I have pictures I can send, or you can even stop by my home (I am in upstate NY) to see what the decking looks like.

Is anyone looking to purchase some CorrectDeck boards cheap?? I have 50 of them I would love to get rid of!

BTW The railing kits that I also purchased don’t look much better. Of the 16 4X4 posts that I purchased 13 of them were more crooked than some of the wood I have purchased in the past!

Wow! I'm really sorry for your experience and hope that things work out for you. I'm still very happy with my deck however, I did get the color in gray. I also did not use the correct deck railing. My contractor felt there was a better product out there (I can't remember who made it) and showed me why. I went with that product in white and the contrast is really nice. Good luck to you.

Try using Corte Clean. It's safer and more effective than Expert Chemical. That product has a 35 day shelf life, is not safe for the environment and is nothing more than chlorine bleach.

Ryan Else

Corte Clean

www.compositedeckcleaner.com

Some manufacturers are still recommending using chlorine bleach or wood deck cleaners containing oxalic acid on their composite materials to remove mold and other staining problems. This is like running diesel fuel in your gas powered vehicle. Eventually you will destroy your composite with these type of cleaning instructions.

Some manufacturers go one step worse, they recomend mixing chlorine bleach with other chemicals. This is extremely dangerous & violates numerous EPA Federal Laws

OSHA does not recommend that you use CHLORINE BLEACH on porous surfaces such as composite decking.

Corte-Clean @ www.compositedeckcleaner.com is spacifically developed to clean composite materials and is recommended by Trex and other quality composite manufacturers.

Corte-Clean was developed spacifically for all composite materials. When you use Corte-Clean, the mold takes up to 5 times longer before it comes back. It is environmentally friendly and will not fade colored decks like chlorine bleach.

The reason that mold grows back so fast when you use chlorine bleach is because all it does is remove the spotting. It does not get the mold "root." It actually waters it (store bought chlorine bleach is about 95% water) and makes the problem worse and come back twice as bad.

Check out the Corte-Clean web site and enjoy your composite deck!!!!!

Ryan Else

Corte Clean

www.compositedeckcleaner.com

Why is it then when they do warranty work for cleaning TREX sends a different product out that is then mixed with bleach and not Corte Clean?

Our CorrectDeck is an absolute nightmare. The stains are horrible. We followed EVERY manufacturer instruction for installation and maintenance and are constantly battling the mold/mildew stains. We've contacted the manufacturer several times and we were told that it must be something we are doing wrong! They sent us some deck defender which worked for about 3 weeks before the spots appeared again. We would like to explore a Class Action suit as this problem was never disclosed to us and is ongoing! I will be posting photos soon. We live in Minnesota and put this deck on our house to increase property values. This has devalued our property as far as I am concerned. Say the word "mold" to a prospective buyer and watch them run the other way. We estimate that we will have to spend a small fortune a for the cleaning products that we will have to buy....not to mention the time involved in the cleaning process! This is unacceptable.

We too have experienced severe mold/milldew problems with our CorrectDeck installation in the Boston area. Tried all of the manufacturers suggested maintenance and cleaning suggestions, but the spots keep coming back within weeks. We'd also be interested in a class action suit Dana.

I would not recommend correctdeck decking - the mold problem is terrible and I am not satisfied with the companies response. The CS person immediately questioned the installation on the deck - I have pictures - the deck looked perfect when first installed. It is all spaced properly, there is hardly a tree around to drop leaves, it sits in the sun for 10-12 hours a day and the mold just grows and grows...

I did what they recommended - used a mild cleaner and power washed it - within a week you could see the black spots returning and now they are even worse than before! It does look HORRIBLE. It might be worth exploring a class action suit!

Bill

My deck looks terrible, covered with mold! No one cares, Correct Deck nor Home Depot will do anything except say it must be my fault for having it out in the air full of spores. I thought I was buying a quality product and certainly felt Home Depot would stand behind the products they sell and recomend. I wish all unhappy customers could get together and do something.

i agree with all you said we are in the hole for $6000.00, we have been batteling with forrest lumber who is not standing behind there sale. then correct deck themselves who says its the envirerment, but we have no mold on anything else on our property, chairs, grill,, railings of the deck, the patio etc..i would be very happy to try to get a class action suit against this product. cor. deck also knows there wrong because now they came out with a mold free decking. after all these comeplaints why cant they replace the bad deck (which they claimed was maintenace free,hardly)with the mold free one.I guess all the people who bought before they where aware of this problem and there product change just have to suck wind not fair. besides the mold my deck has faded so much it looks whitish tan. do u think we have a case?

Wow, that is extremely dangerous, polluting and illegal.

I used correctdeck on a 700 sq ft 3 tier deck two years ago. Surprised at the level of mold. Deck(s) face south, no trees, full sun. Still TERRIBLE mold. Just cleaned this weekend with EZ DECK and coated with Correctdeck mold inhibitor (which they state should last 1 year). Total cost was about $150 I was thinking about trying Thompson's Waterproofing or even staining the deck as a way to prevent future mold. Has anyone tried this?

We have a deck built with Correct Deck and sorry that we did. We have had a mold issue that will not go away! We have contacted the company, tried their suggestions and still have the same mold to deal with. This is not by far low maintenance decking. The dark spots of mold lighten up with powerwashing but now the deck is faded and what is left are all these brown spots. It looks terrible. They suggest using Armor All E-Z Deck Wash which contains Sodium Hypochlorite- a strong oxidizing agent. Under the Material Safety Data Sheet for Correct Deck, it states to AVOID strong oxidizing agents! So they are suggesting that we use something that the actual product says to AVOID using! I am sure that over time this will breakdown the composite not alone lighten it up alot. We removed a wood deck and replaced it with this product and it is requiring more care. If there is anyone interested in a combined effort to pursue this, I am definately interested. I will not give up on this!

You may want to take a look at UltraDeck, they also make composite decking. They have a larger selection of types, and i believe they have stores in your area.

There website is www.midwestmanufacturing.com

Hope it helps.

I would love to do something about this company. Your complaint is just like mine and they just thumb their nose and say too bad. I just get so tired of fighting but I am going to keep going. Maybe there should be a class action suit?

I am beginning to think that there might be enough of us to get together and sue these crooks. I have been told just what you were told. I could also add stress and other problems caused by this ongoing fight with these people.

They wanted me to pour pool shock all over the deck into to the ground with all my plants and my dogs and other animals. I said no and was told if I won't co-operate what did I want anyway? They can not be allowed to get away with this any longer!!!!!

I agree I would love to sue these people.

I loved my deck for the first six months - now I hate it... Nothing works - I requested that they offer to replace the decking with the new CX material and I would do the install but they would not go for it. My deck is around a pool and I believe the chlorine makes the mold grow even faster... I am up to exploring a lawsuit...

Bill

We have continued to have problems with mold despite the many products we've used that have been recommended by the company. We got some reaction from them last fall when we contacted the CT state attorney general's office, but after cleaning with one of their new "miracle" products the mold didn't appear for awhile because of winter and now, of course, it's back. We are ready to pursue this. How many people are interested?

Deborah Weiss, Trumbull CT 203-378-5057. Let's see how many people there are that are having problems with CorrectDeck.

I'm interested. I recently applied the Behr product recommended on Correct Deck's web site. It has worked longer than any other product I've tried so far, but now the spots are coming back.

If there are enough people out there who are unhappy with this product we should sue and save others from this company's unconcern for customers.

I am.

Why would I want to buy another product like the one that has given me such trouble? I don't want another expensive mistake. Never again with manufactured deck product or any product from Home Depot.

I am in

Bill

I would like ot be part of this if anyone knows how to go about it.

My deck looks so bad it is depressing. I would be glad to help in any way. I think we should at least compile all of our names here to get this rolling.

What does eveyone say?

Hi Deb

Be careful posting your tel #. I am in. I have posted here before. I would be glad to add my input and help anyway I can. My email addy is $$aj_becker@earthlink.net$$ after you take the money away

I guess we would need to know how many people are unhappy with Correct Deck.

The money we all spent for our decks and the result is just not acceptable. I think if we combine our efforts, it will make a difference. I am not willing to give this up. I also am not sure that replacement with the new CX product would be best seems how it is a "new" product. When I mentioned how much the decking was fading due to the required powerwashing- since the black spots look so ugly, they actually said, well, you could stain it!!!!!! Just what someone wants to hear who had decided to spend the extra money for "LOW" maintenance decking. As I type this, I get even more angry about the situation. If we need someone to gather the names, I would be willing to do so.

I have the correct deck in gray. There are (even after power washing) lots of little black spots. Is this what every one is calling mold?

Our deck is speckled with ugly spots. These are the spots of mold growth. Looks dirty like you wouldn't even want to sit on it or walk barefoot! I am seeking some advice on what to do next.

I would never put one of their products down again. These people are obviously not honest if we can get our money back I would be glad to have old fashioned wood down again. How can we make this problem more public and get attention from the public or even press. Who is the CEO of this company and is it public or not?

Yes, and the Correct Deck rep that I saw, Dan Kelly told me it was my fault because "after all it is in the air" They just come up with one piece of crap after another. I'm in Ohio, where are the rest of you?

I am in MD. I will be gathering information including pictures and once again contact the company. I also plan to pursue legal advice on this. It is so sad that this is the situation, even the rep that came out to our house agreed that it looked bad. Once I get some specific advice, I will let you all know. If anyone else has already, would love to hear the suggestions. We need to develop a way to make a list of those who are interested in following through and are committed to this.

We have the rep coming out next week with some supposedly "new" cleaner--will keep you posted.

Yes, I had the rep out more times than I can count. He gave me bottles of this and that. He also wanted me to pour pool shock on the deck right from the bottle. He and the Home depot person agreed that the deck looked terrible and they would take care of it if I could just be patient. I have been patient for two years now and guess what? They just told me three weeks ago that it's not their problem and good-by. That's when I really got mad.Darryl the store manager pretended he had never heard of the problem before but he was sorry he wasn't responsible for the products he sales. Never buy enything expensive at home depot they will not stand behind what they sell.

hi i would love to help i dont know where to begin but we are into the deck for 6,000.00 plus the bi monthly cleaning products that are fading the deck terrible. at least the guy we bought it from told us the most he could do for us is put a new deck on for cost,put we also have to pay labor again. please stay in contact. how can we get a list going? akeyzio

what took everyone so long to reply is it because we are back outside on our mold stained decks after the long winter lets go people lets get alist going is there a lawyer out there that can help. here is my name at the top of the list akeyzio@aol.com

would love to be one of your ducks tring to get a list going of people in same situation. would like to be part of law suit how can i help . thanks akeyzio@aol.com

Here is my attempt at starting a petition. If you are unhappy with your "Correct Deck" for any reason please do the following:

1. Write your name

2. Copy and Paste

3. Re-post

1. Angela Deleasa

you must be the same jack --- that i spoke to on the phone mold is everywhere how come its not on anything else on my 2 acre lot? you people just dont want to own up to your faulty product that i sank 6,0000 into and now have no chose but to rip it up because of the health problems it has caused i cant even sit on my deck. because i have allergys to mold and we would have to clean this deck with harsh cemicals every 3rd week. maintence free bull!!!!!

I have been gone for 10 days so I'm out of the loop. I hope someone knows how to go about this, and get Correct Decks attention.

I have been on vacation for the past 10 days so I'm out of the loop but I hope someone knows how to get this going.

sign the petition on this site so we can add up how many people would sue thanks

you will find the list in the topic lets start

Here is my attempt at starting a petition. If you are unhappy with your "Correct Deck" for any reason please do the following:

1. Write your name

2. Copy and Paste

3. Re-post

1. Angela Deleasa

2. B Kibi

Bill

Here is my attempt at starting a petition. If you are unhappy with your "Correct Deck" for any reason please do the following:

1. Write your name

2. Copy and Paste

3. Re-post

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

Bill

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

Copy names and add your name and repost if unhappy with CorrectDeck and want to take action.

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

Copy names and add your name and repost if unhappy with CorrectDeck and want to take action.

the list has stared under subject lets sart

What do we have to do? I have been dealing with the BBB in Atlanta about Home Depot not standing behind a product they sell and they have basically said that Home Depot doesn't have to stand behind what they sell. That is unbelievable to me I bought this product from Home Depot with their recommendation. Oh well, I get the feeling that the BBB is holding hands with HD.

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. K. Hollan

Maybe if we all filed complaints with the state of Maine's BBB --- this is where Correct Deck HQ is.... Not sure how BBB works when you are out of state... I purchased my decking out of state...

Bill

There have been 11 complaints to the Better Business Bureau that handles Maine. Here is a summary:

The Bureau processed a total of 11 complaints about this company in the last 36 months, our standard reporting period. Of the total 11 complaints closed in the last 36 months, 7 were closed in the last 12 months.

These complaints concerned:

1 regarding Customer Service Issues

1 regarding Failure to provide promised assistance or support for products or services

10 regarding Product Quality Issues

10 regarding Defective, damaged or incorrect product received

These complaints were closed as:

11 Administratively Closed

3 BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

8 BBB determined that despite the company's effort to address complaint issues, the consumer remained dissatisfied.

A summary of the Correct Building Products log at the Better Business Bureau may be found at: http://www.bosbbb.org/reports/reliability_report.asp?FirmId=840

if we get enough names on the "lets start" list maybe we can give it to a bbb or lawyer so make sure you spread the word to anyone that talks to you thru this web site and tell them to but there name on the list so far there are only 6 names. we need alot more

dont go after home depot go after the maker of correct deckwho promised a maintence free deck , no fading, and i dont think mold was one of there selling points

sign the petition i dont see your name go to subject "lets start "

You (as a Group) need to collect INFORMATION to organize your complaints......

Besides "signing" your name to the petition.....ALSO update your profile information......

1.....Supply an email address......the group needs a contact method......

2.....Provide the STATE in which you live....

3.....DATE the installation of the decking......

4.....Give a (two-line) description of the problem you're having with the deck

Posting the info in your own profile will allow YOU to make changes if necessary (EDIT PROFILE) and organize your "Group" without searching the threads/posts for information.........

and Good Luck.......

"...measure once.....cut twice....throw that one away and cut a new one...."

I am willing to go after anyone who can be made responsible. Home Depot suggested this product and sold it and gladly took my money but want nothing to do with the problem. I agree that Correct Deck should stand behind what they make but I just want to warn people not to make major purchases at Home Depot and expect them to stand behind what they have sold. Make your major purchases at a company that cares about their customers. Don't make my mistake!!!!!

Even if nothing saves me concerning this product problem I just hope that others will see what is going on and not buy from Correct Deck of Home Depot. I wish someone would have warned me.

i understand why you are mad at home depot. its frustrating. did you read may i suggest do you think this will work not just names but more info or are we going after a lost cause

I have signed the petition. What else do we need to do?

i think if we get enough names posted we can first report this to the better bus. bur. iwish we could star a civil suit but i dont know how to do it with every one being from so many different places i just think this stinks that this could happen to so many people and we really cant do a thing. does anyone have any ideas? is there a lawyer in the house or does anyone know if there is a suit against them already?

We put a very large deck on our house during 2004-2005. Sadly, we chose CorrectDeck as well. And, yes, ours is covered in the black spots as well. We are definitely interested in being a part of this class action suit.

Our house is in Maine, less than 2 hours from the HQ of Correctdeck. In August of 2006 my carpenter husband installed a huge,multi-layer deck with Correctdeck, railings, stairs, decking, the works. We ended up with the last of the unimproved material on the market. As we were finishing, we found out that the "improved" version had come out with mold resistance. I didn't miss the RED FLAG!

We kept the snow shoveled off it during the winter of 2006 and it was still lovely in March 2007. Then the first mold showed up in May 2007, less than 9 months after installation. Mold/mildew spots were visible by May. They increased in June and July. In the past 10 days between July 17 and 27, the spots have begun to increase exponentially.

The deck is on the west side, so 85% of it gets full sun after 11:00 AM. How could a product manufactured in Maine, sold in Maine, not last even a year under typical Maine conditions? Did the manufacturer bother to test it before selling it? Obviously they knew by 2004 that it had serious problems. They were negligent in continuing to market this material as long-lasting, low-maintenance.

I came to the internet to see what Correctdeck recommended to correct the problem. Surely, they have had time to work on a real solution. I can see from the inter-net chatter that you've all been down that road.

I feel your pain, and I'm ready to participate in a class action suit. I you need someone from the state where these bozos operate, let me know.

Question for you all:

Does anyone have an original of the warranty that came with your Correctdeck materials. Mine were purchased in Sept 05, but I didn't see a written warranty with it; just the warranty postcard. If you have one from 2005, I'd like to get a copy.

i started a list of names under lets get started im getting a responce but i think we need a lawyer i dont know how to get every one together because we all live in different parts of the state. maybe channel 7 "7 on your side can help "

they told me the same thing in the air then why dont i have mold on the railings and all over my chairs there just handing out a bunch of crap we are trying to get to gether a law suit

Contacting 7 on your side is not a bad idea! I will check their website out.

I just sent the following email to the NY 7 On Your Side. I'll keep you posted if I hear back.

Composite decking material manufactured by CorrectDeck has left many of us dissatisfied. Was sold claiming low/no maintenance. Price runs anywhere from 2-5x more than pressure treated wood and turns out to be no less maintenance free due to the mold! Company has been both rude and unresponsive to complaints. Since our purchases they have come out with a new line that claims to be stain, mold and fade resistant. Please see Bob Vila website bulletin board.

http://www.bobvila.com/BBS/Correct_Deck_composite-Deck_and_Patio-1-T260.html#260

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

Our deck is 2 years old in the reddish color, covered with spots and fading.

The person who installed the deck has at least one more name and said we could use his name, if that would help.

I wonder if it would help if we all used the station in our town who handles customer complaints and showed them the all the other complaints. Maybe they would go together to protect consumers all over the country. It might make an interesting story.

I just got off the phone with Renee at Correct Deck. I asked for a representative to view my deck and was told "We don't have representatives". Therefore, if you have someone coming to your home, and he is from Correct Deck, could you send me his name and phone number please?

Thank you very much

Jim

In Ohio they have had a Rep for their distributer, his name is Dan Kelly. I don't know where you are but all he would say is it's your fault because there is mold in the air. Where did you purchase your Correct Deck?

In Ohio they have had a Rep for their distributer, his name is Dan Kelly. I don't know where you are but all he would say is it's your fault because there is mold in the air. Where did you purchase your Correct Deck?

Came as a recommendation from the builder. He purchased it from a distributor here in Penna, near Philadelphia.

I bought the reddish color, and it is fading quickly, as well as the high mold marks.

Jim

I bought the darkest and it is now light red with gray and mold. Does your builder feel any responsibility for recommending this product?

He didn't feel any responsibility for all the drywall tape that peeled off every corner of the room and ceiling, starting within two weeks after completion of the project, although after 9 months of letters and e-mails, and finally the threat of a law suit, he sent in someone to repair the damage. I didn't even talk to him with regards to this issue.

Jim

It sounds like if would be nice to put him out of business also.

The person who will likely be our GC for the building of our deck (a SUBSTANTIAL project) just left our house and had recommended Correct Deck CX. Having not heard of this particular brand of composite decking, I did a quick google and found myself in this forum. I'm obviously quite concerned about going this way now, not only for the mold issues, but also for the lack of customer service. My question, though, is are all of you who are experiencing the mold using Correct Deck or Correct Deck CX? Besides the customer service issues (which weigh significantly of course), are you aware of similar mold issues (or any negative issues for that matter) with the CX.

Thanks,

Brian

Can't say you haven't been warned. They don't provide customer service on their correct deck material, why would you believe they would provide it on the new and improved(their words) CX?

Correct Deck is perhaps the most irresponsible company I have ever had the misfortune of trying to deal with. They have no concern for their customer won't even reply to phone and e-mail messages. Have you read their 25 year warranty, it doesn't cover anything, not mold, fading, or anything else. You would be so much better off just using wood. This Correct Deck needs more maintenance than my old wood deck and you can't treat it or restain it. It was a total waste of money. Please don't throw your money away. I wish someone would have warned me.

Mojobradley/Jemcge, Thanks for coming back to me so quickly. If you could do it again, which composite product would you go for? I checked out the Ultradeck that someone linked to on this forum (http://www.midwestmanufacturing.com/), but they don't appear to operate in my area (North Jersey). Is there a composite out there that resists stains, mold, mildew, etc? It seems that this is a problem with composites in general.

we are in new jersey the rep i spoke to also said enviroment, balony i have no mold on nothing else in my yard so why just the deck? even if i didnt complain about all the mold the deck was a clay color now its almost white so is that enviroment too like i said there fulll of balony.

Dear Fellow Correct Deck sufferers!

Just wanted to post the latest update. We had a rep from CD come to the house. He cleaned the deck with an Armor All solution and then came back a few days later and then applied Deck Defender (new and inproved version). He claimed that it should last a few years. We'll see...has anyone used this combination yet? The best part was the rep doing the work instead of us this time. I think this was probably a result of our letter to the CT State Att. Gen's office.

Regarding the lawsuit, I spoke with my brother who is a lawyer in MA. We would need someone who specializes in class action suits because of the different states involved. I looked up a few names of lawyers in CT who do this type of thing and found several. The class action suits primariy work on a contingency basis, in other words, the lawyers take a percentage of the winnings off the top (usually 25%), however we don't appear to be a big group--hard to tell how many others are out there, so it might be hard to interest someone in taking the case.

The other suggestion from my brother is for individuals to use small claims court in their states. It is inexpensive to file a claim (usually about $30) and the wait time is minimal, no lawyer needed. The disadvantage is that the limit on the claim amount is relatively low and usually would not cover what most people have invested in their decks. For ex., the CT limit is $5,000, probably higher than most states. This would cover most of the cost of material for us, but not the labor (we installed our deck ourselves). He also stated that self-installers might have a problem trying to recoup the hypothetical cost (since no funds were paid out). However, it might give people something at least...

Hopefully all of you were able to access my previous email in which I discussed advice from my brother who is a lawyer as well as the latest visit by Correct Deck and treatment of our deck. I looked up the Trex settlement online--as some of you probably know, there was a successful class-action lawsuit in 2004 against Trex. In reviewing it, I noticed that there were only 4 paintiffs, so apparently a very large group is not necessary. I have put in a call to the lawyer who handled that case thinking that he may be interested in this one as well, since they are so similar.

Will keep you posted.

That would be wonderful.

The person from Home Depot and the installer came and cleaned with the product HD gave them. It took off the mold but left the deck several different colors and two months later it is getting moldy again.

I'm probably not the best person to ask that, because from what I have heard since my mistake, I would never buy this type of product again. I would rather go back to wood and the standard treatments it requires. Save the money and all the aggravation, none live up to their original hype and the manufacturer's do not stand behind their products. Save yourself all the trouble.

count me in on your class action suite how can i help

I haven't the faintest idea, I was waiting for someone smarter than myself to figure this out. Someone has to be in charge, please!!!!

I still haven't heard back from the lawyer yet--will try again.

We, too, were looking at using one of the composites for our new deck. After reading of all the problems I'm glad we decided to go with Ipe.

Initially, we were a little scared of the cost of Ipe; however, the material cost was not that much more than many of the composites on the market.

Although we just finished the project, we've been very pleased with the results.

I've put together a little page that describes the project and has a few pictures of the deck. Hopefully this will at least help someone in their decision on whether to go with composites, wood, or some of the other materials on the market.

The page is located at http://www.freestategolf.com/ipe.htm

I was one of the early respondents in this thread long ago and my attention has been re=directed here.

I am truly surprised to see so much complaint on this product. Iam a contractor in Maine and have used it a few times. None of the decks I used it on have problems and after reading all this, I walked out to my shop and took a look at a sample I have had there, laying in the damp ground for years now, and at a piece that had been left over on the rack outside in a location where I almost would expect mold in this climate.

Neither have any mold problem. There is some mildew spotting as I would expect. I dug and scraped at the material to see if there was any penetration of the product. There is none. The spots are ALL on the SURFACE and clean right off.

In my opinion, this is a normal cleaning situation and nothing to do with maintainance or product failure.

I have heard in this whole thread no description of anything other than the same SURFACE problems. If anyone can post a photo of actrual mold penetrating or emanating from within the product, I would be very interested to see it, but so far, the descriptions here are of a surface that simply needs normal cleaning

Excellence is its own reward!

I installed correct deck 2 years ago. It is both durable and stable but has the significant drawback of MOLD!!! I complained earlier this year after spending over $100 for EZ deck cleaner and the MOLD INHIBITOR sold by C-D. I was told repeatedly that the mold inhibitor would LAST AN ENTIRE SEASON.

It's been two months since I applied the product and within the past 2 weeks I again have an aweful looking deck. At this rate, annual cleaning costs will be in excess of $500!

As to this being "surface" and not penetrating mold...NO WAY. I've scrubbed repeatedly with soap/water and stiff brushes to absolutely no avail.

My last option is to stain the deck. Just tested a piece of C-D with stain. Will have to wait months to determine success.

By the way...my deck is 3 level, total southern exposure, no trees in area to either block sun OR dump leaves. Deck is clean and dry unless it rains (and it hasn't much in So. Wisconsin).

Very interested in legal recourse as an option.

I wish someone who knows what to do would take charge of this suit. I also had my deck cleaned with that product and it hasn't been 3 months yet and the mold is returning. How can a company get away with cheating so many customers and no one cares.

How much are you being paid by Correct Deck?

Add to list

I'd be interested in hearing the results of your staining test. I too have the old product, Nothing we do lasts for more than 2-3 weeks before mold/black circles return. Thnaks Joe

Hear that folks? If we just do some "normal cleaning" we should be just fine. Thank you for that advice, contractor in Maine! You must have a few good friends in CorrectDeck!

Re the lawsuit--I left another message today for the lawyer who handled the Trex class action lawsuit, but have not heard back. I'll give it a few more days and then try some CT lawyers who specialize in class action suits.

Re the staining--we did try that with several of the boards since we had a few extra replacement boards--it was not successful, since the mold began to reappear under the stain.

Actually decided not to wait a few more days-I spoke with a lawyer in CT who is going to look into the Trex suit and get back to me--will keep you posted.

Count me in as well. I installed my "correct" deck (over 800 sq. ft.) less then 3 years ago and have black spots all over. The deck is in full sun all day and has also faded subatantially (another promise I was told would not happen). Please keep me posted as to anything you may need. I powerwashed the deck (per the reps suggestion) and the spots came off but are starting to re-appear.

We have spent alot of money on the correct deck product. The mold problem is awful and we aren't getting any help from the company. Does anyone know what to use to remove this mold? WE are so disappointed with this product and are very frustrated. WE would be willing to participate in a class action suit against Correct Deck?

My Husband and I live in MD. We too are having trouble with mold on our correct deck. We would be interested in pursuing this class action suit. Please email us at jctriumph@yahoo.com.

Regards,

Carol & Jack

Joe Moore jdmjr1@comcast.net

Add me to the list

We just have to do something about a company that pays no attention to it's customers and their complaints. Is someone out there a lawyer or at least know how to start this suit?

Even Correct Deck's web site says this New and improved protective coating will last UP TO A YEAR.

Expect with acid rain, tree sap, and any other environmental condition (like the excessive rain this year) would make it last MUCH LESS THAN A SINGLE YEAR.

The product itself doesn't claim to last beyond a year, in fact not even a year.

You'll need to keep the deck clean and dry, and re-clean with the armor all product and re-apply the deck sealer/protector OFTEN.

This is the problem with ALL manufactured composite decking - they all mold/mildew - often worse than straight wood - the glue/binder they use is FOOD for the mold/mildew.

The low maintenance b.s. is just that. If going again I'd use that ipe instead with gaps not tongue and groove, and cover the deck with an overhang.

I am meeting with a lawyer on Thurs. regarding a class action suit. I will keep you posted.

Please add me to your list.

Bruce White

Manchester, NH

email: bhwhite@comcast.net

I had the older Correct deck installed on my front porch and rear deck. Last year I added an addition deck using correctdesk CX, what a difference, I have to clean the my deck every 2 weeks to keep the mold off the original correctdeck. Obviously they realize they have a problem!

I have been away from the site for several weeks and thought to check in again. I am so glad that someone has contacted a lawyer for some legal advice. I will also look into that and keep everyone posted. That email from the person refering to all the "chatter" is needless, it is just a matter of cleaning just made my blood boil! Unless you are the one who spent the money and are dealing with such an ugly product with "high" maintenance would you understand. I am in MD and very much want something to move to the next step instead of continuing with the same complaints. I think we all know that we all agree on the downfalls of this product. Even though it has been some time that I haven't been writing, I am dedicated 100% to bring this to some resolution. One of the two gentleman who came out to my house was Scott Schmidt who is the Mid-Atlantic Sales Manager. I have emailed him and a couple others with a detailed email and have not heard a response. Requesting a meeting to discuss this and come to some resolution. As I figured, I would not hear back. Let's take this to the next step instead of repeating all of the complaints we know are valid!

I have been reminded of the perils of a class action lawsuit. No matter how many millions may be won, the law firm (s) will get a significant cut. What's left will be divided between us. Depending on how many strong we are, we may not recoup our investments.

On the stain side, the Olympic stain that I used about 1 month ago is still causing water to bead on the sample. Cannot recommend yet, but so far, so good.

I can't believe that CD isn't testing everything they can get their hands on to determine what might seal the pours that hold the mold. Seams this would be much cheaper than lawsuits and bad publicity.

I would like to get my money but if I have to I will not get all my money if it makes that damned company show responsibility!!!

got black mold all over the deck, used the recommended behr product, it got rid of the mold but turned my mahogony deck white

Joseph Filaseta

jfilaset@hotmail.com

Just wait in a month or two you will have a white deck with black mold spots. It will be just lovely.

Has the attorney you contacted ever gotten back with you about the deck yet?

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

I met with the attorney. One problem is that I don't have any of the company's original material in which they claimed "no maintenence" or "low maintenence." They have since changed their website and claims. Does anyway have any of that original material?

Another problem is the statute of limitations which is 3 years here in CT for this type of lawsuit. Different states have different limits and our purchases were made a different times. I am almost at the limit for the statute of limitations.

A 3rd problem is the Class Action Fairness Act of 2005 which makes it much more difficult to win national class action lawsuits. Trex was settled before the Act.

I met with the attorney. One problem is that I don't have any of the company's original material in which they claimed "no maintenence" or "low maintenence." They have since changed their website and claims. Does anyone have any of that original material?

Another problem is the statute of limitations which is 3 years here in CT for this type of lawsuit. Different states have different limits and our (those of us posting her on Bob Villa)purchases were made at different times. I am almost at the limit for the statute of limitations.

A third problem is the Class Action Fairness Act of 2005 which makes it much more difficult to win national class action lawsuits. Trex was settled before the Act.

I am still having conversations with the attorney and will keep you posted, but if anyway has any material from CorrectDeck making maintenance claims that would be very helpful.

I have a small piece of the material. I don't know what the statue of limitations is in Pennsylvania. I am past the 3 year mark.

Joe

Hi Joe,

What material do you have? In CT the statute of limitations goes from the time when you realized there was a problem, not from the time of purchase or install.

Debbie

I have the old material, in light gray. I don't know when the statue in PA begins, but I didn't report the problem until the following year.

Sorry--I think I wasn't clear when I used the word "material." I am referring to any company brochures or copies people may have made of claims on the website in which CorrectDeck claimed that their product was "low" or "no" maintenance, which they originally claimed. Does anyone have any of this original written information from the company that would help with a lawsuit?

I don't have any of the papers because I wanted Trex but the contractor talked me into Correct Deck. I do however have saved voice mails from Home Depot and Correct Deck rep saying they will take care of the problem.

We installed 600sf of the light gray CorrectDeck in the spring of 2005. It began showing nasty stains in spring of 2006. I kept it clean of snow and debris all year long. I rinsed it regularly and it still looks like absolute junk. I had 2 reps from CorrectDeck come over last week and the sales man from Hammond Lumber in Auburn to look at it. They were like "its mold" they even pointed at my railing and said it was moldy. The railing which is not a CorrectDeck product was just a little dirty and it was not mold! I am so ripped. I am also in for a class action law suit! I am taking pictures this week. They mailed me 2 gallons of mold inhibitor and said clean it. I can see from the posts here it only lasts a couple months. This is unacceptable! We need to bury this company. They ripped all of us off with a poor quality product. He even admitted that the original product called "Generation One" had issues with mold and they have introduced a new line that is capped with plastic. I am not impressed! I think I have the original brochures..I will look tonight.

Chris

Sorry, I looked in my file and don't have any of the old sales literature.

I am going to try some stain on the scrap piece I have. Their installation book with the attached warranty card says you can use stain. I'll let everyone know when I try it.

Joe

I too live in Maine and made the mistake of using Correct Deck back in April 2005. Within one month the deck was covered with large black mold "spots" and was so unsightly I was too ashamed to use the deck to entertain. I pressure washed the deck several times that summer not wanting to use harsh chemicals that would ruin the plantings around the deck. Like most of the previous posts I contacted the hardware store where I purchased the decking only to find out the owner of the store had also installed Correct Deck at his own residence and was having the same problem. He gave me the name of the customer service representative, Rene Provencher, rprovencher@correctbp.com to whom I sent pictures and asked what the company was willing to do for me. You guessed it! I was blown off every time I e-mailed her. She recommended chemicals, which I tried, to no avail. This summer I contacted the regional distributer who recommended a mold killing product called Moldex. He also recommended I use a mold and mildew resistant sealer manufactured by the same company, Forsite. I pressured washed the deck, let it dry and applied the Moldex. I then again let the Moldex dry and applied the sealer using the manufacturers directions to the letter. Anyways, to make a very long story a little shorter, the decking is ruined. The mold not only regrew under the sealer (?) but whenever it rains the decking turns a milky white. I guess in a way it did solve my problem. I am removing the Correct Deck and replacing it with natural wood decking. It can't be any more care than the "Incorrect Deck" and will look much better. Sign me up for any suit against that company.

Roger Callnan

RC

I scanned the brochure I received when I purchased the deck. Also some photos of my personal and beautiful CORRECTDECK!

http://www.pbase.com/gtiguy/correctdeck_is_junk

I feel your pain Roger! This stuff is ridiculous! I wrote a nice letter the Maine's Attorney General Steven Rowe. I am hoping for a positive reply. Ironically I was at a customers house this morning and happened to glance at her deck and it was the same color and brand as mine. Wouldn't you know it, it was covered in MOLD! I asked her about it and she and a friend have the same problems/concerns as the rest of us. She gave me permission to keep her up to date on the situation.

Chris

thegtiguy@gmail.com

I do not know how a Product Manager of a defectice product can have the guts to post a posting such as the one here. You know that the original CorrectDeck has problems hence you have introduced CX. Mold is a problem with your product where I have never had it before until CorrectDeck was installed. Why don't you and your company have the guts and integrity to stand behind your product and replace the defective material? Believe me if we can get a classaction suite going on this product I for one would join it.

My advice to any prospective customer of CorrectDeck would be to think hard and thick twice.

SteveG

Chris,

You are so BRILLIANT to have saved that brochure!!! I will pass it on to the lawyer and see what he thinks. It clearly states that it's like wood but without the maintenance of wood (not exact wording).

Do you think we are ever going to get any satisfactiond from this manufacturer. I just don't understand why no one cares that they are cheating so many people with their faulty product and I guess I am just tired of fighting after two years.

We had a correct deck installed January 2005. About a week later, some of the boards started to warp and black stains started appearing all over; a hand rail also cracked. I contacted the company several times but received no response. I demanded that my contractor replace the warped pieces which he did. However, the warping has now appeared on different areas of the deck. We have the cherry finish deck and it looks AWFUL!!! It has totally discolored. To add insult to injury, my deck is proudly displayed on their website! We paid $37,000 for our deck and sadly we have to have it replaced because of the poor condition it is in. We do not entertain (except for close family and friends) because we are embarrassed by it. It has caused us a great deal of stress and I cannot believe this company is still in business after all the lives they have ruined. We work very hard for our money. This was the first home that we purchased when we got married 8 years ago and saved to have the backyard (and deck of our dreams). It is a nightmare. We live in Long Island and after reading the comments from the others, we see that this problem is not isolated to to one part of the country. Has anyone contacted the Better Business Bureau? The attorney General in Maine? Count us in in any class action suit.

Zoe

Great the more ,the angrier the better. And yes the attny general in Maine has been notified and apparently does not care and the BBB also.

I had my deck installed in 2005. Within a week I started noticing black spots all over my deck. After several months, some of the boards started to fade in color (I have the red color). Also, anything that was placed on the deck, flower pots, lawn furniture would leave fade marks, discolorations once removed. I was under the impression that a product that was advertised and sold a low maintenance would be just that, LOW MAINTENANCE! My deck is only two years old and it is awful looking. The whole purpose of having a deck was to be able to entertain and enjoy it. How can I when I can't even place patio furniture on it without it leaving nasty looking stains?! Correct Deck should be ashamed of this product. My previous deck was 10 years onld and looked nothing like this. I should have kept it rather than having spent a small fortune on the new one. As of this morning, my contractor is ripping up a part of the Corect Deck because of the warping and severe discoloration. SO much for low maintenance!!!

Zoe

Jim,

I also have the red color. I live in Long Island, NY and my mold and warping started almost immediately. After the first week, I demanded that my contractor fix the warping and he did right away. The materials were purchased from Family Lumber. My deck was completed in March 2005. I complained to the company but to no avail. Nothing was ever done. My husband would try to power wash it but the black spots just kept returning. Don't waste your time speaking with Renee at Correct Deck Customer Service. My deck is proudly displayed on their web site and I expressed to her my anger at this due to all the warping, disoloration and chipping and she has yet to suggest a solution. I have emailed her pictures of the warping and spots that continue to be an ongoing problem and have received no response. As of this writing, I am having a part of the deck ripped out due to severe warping. I think this is a no win situation unless we all band together and try to get a lawsuit going. I spent a small fortune on this deck, not to mention the additional money I am still incurring in trying to fix the ongoing problems. Buying this product was a major mistake that will bother me for a very long time.

Zoe

I would be interested as I paid a small fortune for my deck in 2005 and have had constant problems with mold, warping and discoloration.

Zoe

I just can't understand how this company continues to do business. Also my contractor won't return calls even though he talked me into this brand.

What a relief to se how many people are having the same problem! We thought we'd be alone. Count us in on any lawsuit forthcoming. We also have been dealing with Correctdeck, they sent us the cleaning solutions and mold resistant chemical to treat it with. It doesn't look much better and they tell us it will only last a year!I'd rather have pressure treated wood that I would have to paint or stain every couple of years. They also deny any language they used in their brochures regarding this matter and were quite "snotty" about it...must be getting nervous. Do all of you have all your receipts? That's where we may have a problem, thought we had them, but can't seem to find them. Well, hopefully, if we all pull together, something will come of this!

welchnine

I have my receipts. I decided to file a complaint with the State of Ohio Attny. General concerning Correct Deck, Home Depot and my contractor. It probably won't do any good but we are going so slow with the lawsuit that I just thought I'd try this.

I have applied Premium Acrylic Olympic latex gray stain to some scrap pieces of old Correctdeck. I will be watching and waiting to see if the mold or other wood marks get trough the stain. Will keep the list updated. BTW, I applied the same stain 2 years ago to the 6x6 supports of the deck. Regular wood of course. No problems, Olympic says the stain includes sunblock and UV Protection and is guaranteed for 12 years...right out of Consumer Reports. Joe

add my name:

Zoe Nyitray

add my name:

Zoe Nyitray

Steve Fisher

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

bruce White - Manchester, NH

What do we do now. I reported this co. to the Ohio Attny. General and got a phone call from my contractor. He was very mad at me for using his name and I felt he warned me that I should stick with him, I didn't want to becone his adversary. I had not meant to, but after that I got to thinking, he was the one who instisted on using this product and who worked with Home Depot and has continued to purchase from them. He has several clients who have bad Correct Deck but doesn't feel any responsibility. Then he said "I even offered to reinstall it for half price". So, what do we do next?

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

inform

Do not give this guy another dime! hold out a little longer. We have a list going, maybe we can get some action.

We installed CorrectDeck in May 2006. We bought the product from Home Depot. Yes, we, too, got mold spots and used the Behr deck cleaner. The mold is gone, but wherever there was mold there are dark spots. There are also areas of discoloration where the barbeque grill and an umbrella stand were.

I have contacted the Home Depot sales rep. three times in the last two weeks and am told each time that the Weekes rep. has not called back yet.

When I was in the store, I saw pictures of another CorrectDeck deck with the mold and split rails.

I just e-mailed CorrectDeck, but don't expect anything to happen after reading all the posts here.

We would be interested in being contacted should a class action suit occur.

Thank you.

Suzanne Richards

surichards@comcast.net

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

10. Suzanne and David Richards

All the Ohio AG did was go after the contractor who installed the deck. Not one word to Home Depot or Correct Deck. I wish you had seen this web site before you bought. Home Depot is hopeless I have even mailed the CEO, who ignores the complaints of course. They've lost more money in ill will than they will get from me. Yes, I couldn't stand not to pay my bill but I wrote all over my check that accepting this check is admitting to the fact that they will not stand behind any product they sell. I hope we can get this suit off the ground, I just get more angry with time.

Carol & Jack Schmelyun

1. Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. James McGeehan

7. Erin Douglas

8. Steve Fisher

9. Chris Bilodeau thegtiguy@gmail.com

10. Suzanne and David Richards

11. Carol & Jack Schmelyun

I did 3 decks on it for a building renovation with 3 separate apartments in 2004.

the stuff is so porous and moldy it looks terrible.

I'm in Portsmouth, NH

email me. I will contribute to any effort or class action suit.

slacknh@comcast.net

I have complained to the AG in Ohio but I doubt it will do any good.

I have complained to the AG in Ohio but I doubt it will do any good.

Hi! I'm new to this but have had my correct deck since Oct. 2005. Are people having the same problem with Trex?

I hate this mildew problem and would love to join this law suit.

I haven't read all the posts yet cause my computer is slow.

I clean my deck (not often) with a kitchen sponge mop and a bucket of clorox & water (1:1) because clorox is the best thing I know to kill mildew. It helps a lot to do this on a sunny day to help the bleach work. I use really old shoes that I rinse off before bringing in the house as clorox will bleach almost anything it touches. Correct Deck sent me some sealant that you spray on but it doesn't last long during the rainey seasons when the deck doesn't get a chance to dry out for days.

I live in Annapolis Maryland.

Aurora Watson

Were you told it would be this difficult to maintain when you bought it or were you told it was "user friendly". I hope someone on this list is a lawyer or at least knows how to begin a class action suit and knows how to get this problem a little publicity!!!!

What happened: I asked for Trex and my contractor said he used Correct Deck and that it was a similar product. I actually thought I was getting a plastic product like they must use at the marinas and where you never see mildew or mold. I was upset with myself when I found out it was composite and beside myself when I saw the black spots appear and spread into an ugly deck surface. When I contacted my contractor, I learned that he had also used correct deck at his house and was at least as upset about it's growing ugliness as I. He told me to contact the company. When I did, Correct Deck sent me out two cartons of Deck Defender free of charge to use after I cloroxed the living daylights out of it.

Available in 2 levels of Protection:

From Correct Deck's website under Products they list:

"CorrectDeck CX with Microban® antimicrobial protection resists mold & mildew that cause stains & discoloration on wood and other decking.

CorrectDeck It's polypropylene composite makes it superior to wood and other composites. Easy to maintain; Won’t rot, splinter, or crack like wood decking."

I have the second product. As you see, they still say its easy to maintain. They should have disclosed that it requires multiple cleanings each year to control mildew and mold. I suppose that's why they developed the improved product. It seems like an admission that the earlier product has problems.

You got the standard response from Correct Deck--- go away don't bother me, I already have your money and don't give a hoot about you or your problems. I wish I lived near the company I would try to make their lives a misery. There is something wrong with a system when we have no place to go after being cheated by a company who knows exactly what they are doing and firmly intend to keep doing it up because no one wants to stop them. I guess I'm just a bit more irritated than usual.

I am building a website for moldy deck clients like ourselves to express your stories. Send me an email @ correctdeckmold@yahoo.com with your story and pics and I will post it ASAP. Maybe we wont get our decks replaced, but we might be able to prevent a few hundred sales to hit them back!

Angela Deleasa

2. B Kibi

3. J.M. Bradley

4. Deborah Weiss

5. Andrew Becker

6. Joe Rispoli Chgo Il.

I talked to a Kelly Boynton 877 332-5877 who stated that they are in the processes of making a stronger defender to combat the mold.He stated it would be done around 4/20 /08 & would send me out this product anyone else get this answer

We, too, have been in contact with Kelly and received the same information. Correct Deck will send us their new stain/mildew blocker in April.

If as they have told all of us there is nothing wrong with their product, why do they need this new stronger product? Will it bring back the color that has faded from mahogany to gray with a little red cast

I wasn't sure if I should wait to see if this product works or contact the better bussiness Bureau.Do you know if a class action suit has been started

As far as I know no class action suit has been filed. I contacted the BBB several times and they were nice but did no good. Said there was not any more they could do. That's the response from all I have contacted. We need to make this more public and out in the open. I just don't know what to do. If these people were embarrassed by unhappy customers and the public knew they might be compelled to take care of their customers or not have any new customers.

I think what you are doing is a great consumer service. These manufacturers should be held responsible for their actions. It's not so much that the decks do deteriorate that bothers me. It's the way they sell it as "maintenance free" that is wrong and borderline illegal.

More info on composite decking truths here: http://www.midwestprowash.com/pressure_washing_guide/viewtopic.php?t=78

http://www.midwestprowash.com

There has been a class action law suit against Trex for the same mold problem. Type in Trex law suit in the search on the Bob Vila web page

Thank you for that information, it would be nice if we could join them somehow.

It the trex law suit goes well maybe the lawyers will take our case

From your mouth to the lawyers ear!!

i to have been a victim of defective material, false advertising, and unsatisfactory customer service with regard to correctdeck material. i am angry that i must replace my deck because i am embarrased to have company on it. during my internet travels on class action suits, i located a national law firm that is presently investing complaints against correctdeck. they are looking for consumers to submit their complaints to them. their web address is : www.leiffcabraser.com whether we fully recoup our losses is less imnportant than making sure this company is held responsible for its product's unacceptable performance and its false advertising. it had only to test its material in the real world to see its defectiveness (recurring black mold throughout the lumber boards) thank you for your time and listening. please report any progress or info re: a class action suit.

I went to the website that you referenced (www.leiffcabraser.com) by clicking on the link and this site is not an attorney's website. It is a legal solicitation site.

Bruce

http://www.lieffcabraser.com/

I've posted in the past. I've built multiple decks with the original and have also used the CX. There is no doubt the original product is defective. The mold may actually come from within - I've heard this. That would mean that there is no way to kill it. It will come back if this is the case? ouch!

I am going to pursue the class action suit and do whatever possible. We should all work to resolve this.

yes i to fell into the sale of trek decking. my story is the same as everyone else,the mold keeps coming back no matter what we use on it. the best insult we were told is "that mold is in the air"although its not on anything else outside. ive been talking about this for 2 years it doesnt seem like we can do any thing about it. but if it goes to court i will help any way i can. thanks

there is already a class action suit against trex. i do not know what law firm is handling this. you can check the internet for current class action suits. the law firm of lchb.com is investigating correctdeck for a possible class action suit. they already came to my home to take pictures and samples of the mold. they were very professional. good luck. cmulhern

I'm very glad to hear that you have a positive response from a law firm. The one who contacted me seemed to feel that it wasn't worth their time to investigate this problem. I finaly gave up and paid for the bad deck and wish I could have it taken up and shoved up someones back side. It looks like crap and I may try to sell my house and this decking won't help. Oh well!

i would try to find out which law firm is handling the trex lawsuit. it is worth the effort, even just for the satisfaction of being part of it. i don't expect to see much, if any return, if a class action goes for correctdeck. i intend to replce my deck with cedar, hopefully this summer, as i will be selling my house in a few years to move down south. the cost of replacing the deck, i believe, will be recouped. if nothing else, with all the competition out there, it will keep my house in the running, and that's worth it. also, in the meantime, i can enjoy the deck myself, and not make excuses for it when i invite people over. good luck.

Courtney Taylor

ctaylor_23@hotmail.com

913-369-5885

I have had the same problems and filed with the following law firm. I would think everyone should do the same.

http://www.lieffcabraser.com/

Search for: correctdeck

I have also contacted http://www.lieffcabraser.com/

That is exactly what the company rep told me!!!!!!! unbelievable

I contacted L. C. also and received a phone call from them this afternoon. Have not called them back yet, but am hoping this is going to turn into something good. Has anyone else heard from them?

welchnine

I heard from them today as well, and filled out a 2 page questionnaire and emailed back to them today!!

I called them last week and received 3 phone calls. I am taking pictures tomorrow, they want as much info as possible, so if you have brochures or documentation, give them a call! It looks like we may finally have some momentum..+

Could you please give me their phone number. I hope you are right but I'm tired of getting my hopes up.

STACY FULCHER-SAKAMOTO

(Phone) 800 / 541-7358 xt. 3306

Just wanted to update everyone with information I got from the people at Correctdeck about cleaning and getting the mold off.

I was told to clean it with Corte clean and if that didn't work, use Behr multi surface Cleaner to remove the mold. If you don't know, the Behr Multipurpose cleaner contains (SODIUM HYPOCHLORITE) which is Bleach.

The Corte clean didn't get the entire mold up, so I went to the Behr cleaner and hand scrubbed the whole deck to remove the mold. It did a good job, but instead of having a Mahogany deck, I have a bleached very whitish deck!! (Hard to explain the color, I just wasn't happy)

So I called up correctdeck last week and told them about getting the mold off and that my deck was very faded. They told me to power wash the deck, let it dry and then get some Behr Plus Stain and stain the deck! I was like what? They said that was the only way to get some of the color back. They said nothing about sealing it.

So I orderd a small 1/2 pint of Mahogany deck finish, took it to Sherwin Williams and got a gallon of Stain to match and applied it to the deck. Unfortunately I had to get a second gallon to apply a second coat. Believe it or not, it actually looks good, is it going to last? We will find out! Am I happy that I still have to clean it 2-3 times a year, and stain it every 1-2 years? NO! I should have just got wood for a lot cheaper price. So if anyone is interested in getting your deck clean, and looking good, you can wash it, and stain it!

I have a small deck around 16X16 and the cost was around $140 in supplies and a few days for dry time! This may not help anyone, just some ideas if anyone is interested.

Just noticed your posting Linda and not sure how old it is, but if youve read any of the other info on this website DON'T do it!!! The product is crap! We spent timeless hours and money(12,ooo) to build a three tier deck ourselves to save money, and we are VERY DISSAPOINTED to say the least. We thought we would be getting a beautiful low maintenance deck and spent the EXTRA cash to get it and it looks terrible! Black spots everywhere that wont go away! We should have just done Cedar or something else. What a shame that we had to spend so much time and money and get burned this way by a VERY Pricy INFERIOR PRODUCT!!!!GOOD LUCK!

PLEASE ADD OUR NAMES TO THE LIST AS WELL. WE HAD A SIMILAR ISSUE WITH A HOT TUB MANUFACTURER AND KNOW FULL WELL THIS PROCESS!

MR.& MRS.DONALD ZIMMERMAN

WELCH,MN.55089

INSTALLED 2004 & 2005

so I don't think it's just one batch.

We have tried to get the manufacturer to resolve the problem, but they refuse to do anything.

The CorrectDeck rep that posted here says that mold is everywhere and just happens to get on the decking material, but I use siding that doesn't ever grow mold because it contains no organic compounds. (Cheap siding grows mold because it uses cheap fillers such as clay, and you can see samples of mold growing on them in many neighborhoods across the country).

I have found CorrectDeck to be unresponsive to my complaints and I will not recommend their product to any more customers.

How is the CX product with the mildew inhibiters performing verses the original CorrectDeck product? Does it still mildew? Does it fade as bad as the original? Is it cooler underfoot? How much maintainence has been required? Does anyone have any experience with the new product or colors? Need info...

Has anyone received word back from the attorney? I still find it very hard to grasp why nothing is being done about this inferior product. A step on my deck has now started to crack and the deck is only years old! I think it is outrageous that nothing has been done about this especially when complaints have been made from all over the United States!!!

I agree but I just got tired of fighting. I had my deck cleaned and stained with the new "Special Stain" for these kind of decks. Why are they making this stain, because everyone who spent money for these carefree decks was screwed. I hope someone who can fight takes this up but I'm not holding my breath.

Maureen

I am still waiting to fill out the questonaire, so, no, have not heard back (obviously). I am waiting to get copies of our receipts from the supplier we purchased it from so that I have accurate info to provide. Let's all keep our fingers crossed!

welchnine

CWTaylor...did the stain that you used hold up so far? I find it hard to believe that there isn't a product (whether stain or something else) that can be used to seal the pours to keep the mold from starting to begin with. I am encouraged by the thought of stain, but haven't tried it as I don't want to waste more money if it's not going to inhibit the mold any better then the mold inhibitors (the latest one shows signs of mold after 3 weeks of application). Thanks.

As of right now I am very happy about staining it. There are no signs of mildew, just a bunch of birds crapping on it! I used a Sherwin Williams stain.

That's very encouraging. Do you remember when you applied the stain (how many weeks ago)? The specific Sherwin Williams type of stain? Thanks for the information. I hope it continues to hold up (could be a solution for all of us). Don

Don,

I stained my deck and the weekend of May 17th. I used Sherwin Williams (Woodscapes or Deckscapes) can't remember which one. It is the kind that is for Composite decks only.

What I did was, cleaned my deck with Corte clean and Behr multipurpose cleaner (contains bleach). Both chemicals are both recommended to use by correct deck.

I also went to correctdecks page and ordered a sample (Care kit) of same color my deck was. (Mahogany) it was like $7.50 Here is a link.

http://www.correctbpstore.com/servlet/the-Deck-Accesories-cln-Care-%26-Upkeep/Categories

Take sample and have Sherwin Williams matched the stain as close as they can. You can either look at your deck that is moldy and dirty or wait months or years for the lawyers to do something. Or just stain it and be happy. It is already ruined anyway. Just take a lot of pics before and after!

Hope all this helps

Courtney

I live in Maine,1 block back from the ocean. Lavallee Lumber, which is one mile away, sold me the decking. The saleswoman who worked there agreed with me about the mold. She told me that she uses straight clorox; it does work. I apply with a garden sprayer, wait 10 minutes and then hose it down. Of course the deck looks fine for a couple of wks until it is foggy or rainy here. I also cut down 3 trees near my house and that seems to help. The deck gets full sun.

I filed a complaint w BBB and lost. Kelly from Correctdeck informed the BBB that he had shipped me all kinds of stuff. The BBB fell for it. Yes, I got tons of FREE stuff but the mold remained. There was just an article in the local newspaper, York Cty Coast Star, about new correct decking. I should have written a letter to the editor, warning my fellow Mainers! On the BBB website, there is info re only about 15 or less people filing complaints. I find this hard to believe. Does it cost anything to join the lawsuit? I certainly don't want to spend any more money on this!

There was also an article in the magazine Down East about the owner of Correct Deck(local boy makes good) and I want to write the magazine a letter about how local boy cheats the customers, he's nothing to brag about. It was either April, May or June issue. It would be a good embarrassment for him if they got many letters explaining what his company is about. I doubt he would appreciate this state magazine having to print these letters. This might get more personal attention than anything else so far. Kelly also said how many products they had sent me and like you none of them worked for more than a few days. I recently had a contractor clean my deck and paint it with a special coating made for these carefree decks. Why do they need to make a new paint for decks that are not supposed to need this kind of treatment?

I was going to write a letter to the Editor of the York County Coast Star (in Maine), but on reading further, it says they will not publish LIBEL.

Wonder if they would consider this libel? Another ya de dah article on the good ol' local boys.

Correct Building Products

Location: Biddeford.

What they do: Manufacturer of CorrectDeck, a home decking material made out of sawdust and polypropylene.

Why they're hot: This sixty-five-employee company is bringing innovation -- and jobs -- to one of Maine's manufacturing strongholds. Correct Building Products takes waste sawdust, reclaimed from mills and manufacturing plants across the Northeast, and combines it with polypropylene -- the same stuff Tupperware is made from -- to make home decking material that is durable and stain-resistant. The best feature, if you ask us? No need to put your deck out of commission -- and your back into spasms -- with the annual strip-and-stain ritual.

Of course, there have been some bumps along the way. Customers complained about their fancy new decks staining and getting infected with mildew. Since you pay a premium for CorrectDeck -- though the low cost of maintenance and upkeep makes it more than earn out in the long run -- that was obviously unacceptable. So founder Martin Grohman, a Carthage native, and his team came up with CorrectDeck CX, a stain-resistant material that includes antimicrobial protection. The new product competes effectively with composite decking material made by large, publicly traded companies like Trex and Louisiana-Pacific. "We don't have their distribution power," Grohman says. "We're sort of like the microbrew of composite decking. We have to make products people want so we can get shelf space to sell them."

And you don't have to just take his word for it. The company has earned kudos from organizations ranging from the Maine International Trade Center to Inc. magazine, which named Correct Building Products to its list of the five hundred fastest growing private companies in America two years in a row. What's more, the company has become the number one supplier of composite decking products in the United Kingdom. "Everyone over there is trying to copy us," Grohman says, noting that the Maine mystique goes a long way overseas. In fact, he adds, a British firm has gone so far as to manufacture a product that's a direct knockoff of CorrectDeck. Its name? "Maine Deck," he says with a laugh.

Would it be possible to send all these complaints to the editor or the person who wrote the article?

the issue was january 2007

recommendations are by the EDITORS of the mag

here is contact info:

Paul Doiron

Editor in Chief

editors@downeast.com

ext. 430

I spent over 15K on my Correct Deck a few years ago and the product is a nightmare and that is why they came out with the new CX product. In some cases they will replace the old product with their new product, however, they will not pay for the installation. They feel they can do this because their warranty says that mold is not included as part of the warranty. The issue here is that the product seems to attract and hold all the mold and in my case, cannot be removed. Mold is a health hazzard and I will be calling a lawyer to figure out what to do. It will cost me another 8K to remove and install the decking they will replace. This is not ok with me when I already paid 10K to have it installed the first time. Has this LAWSUIT gone anywhere? Is someone running with this process? I just got off the phone with Correct Deck so I am a bit furious...They are going to lose a lot of business if they do not fix this problem! Someone please respond as I need to do something about this..

to Maine 1

there is a class action suit being started. I myself just became aware of this site last wk and have added my name to the suit. I have gone round and round w correct deck, even contacted the BBB and lost my case.

I suggest you email

correctdeckmold@yahoo.com as Chris B, who runs the site correctdeckmold.com is most knowledgeable.

Sue

Run as fast as you can away from that product and I might wonder about the person who said it was a good product. It's pure crap and the company that produces WON'T stand behind it.

i did send email to lieff cabraser et al, and did get an email back w a form to fill out. The email states that they have been in contact w CD, but I have no idea what this means legally. here is the email:

Thank you for contacting the law firm of Lieff, Cabraser, Heimann and Bernstein, LLP regarding your experiences with CorrectDeck Home Decking. This firm, in conjunction with Gary, Naegele and Theado, LLC, is investigating consumer allegations that Correctdeck decking material spots and molds despite attempts at cleaning the deck, and that the deck is prone to splintering.

I have attached a questionnaire enabling you to tell us more about your experiences with CorrectDeck decking and hope you will take the time to respond. Already we have met with Correct Building Products and have established a dialogue with them: however, your responses are an equally vital part of our investigation and will help shape our decision as to how to proceed in this case.

We can discuss the questionnaire over the phone or you can fill it out and return to me via email (ssakamoto@lchb.com), fax at 415-956-1008 (Attn: Stacy), or mail back to me at 275 Battery Street, 30th Floor, San Francisco, CA 94111. Thank you for your time, and I look forward to hearing from you.

Stacy Fulcher-Sakamoto

Paralegal

Lieff, Cabraser, Heimann & Bernstein, LLP

275 Battery Street, 30th Floor

San Francisco, CA 94111-3339

i just resubmitted to BBB and copied info from down east mag re mold on original

CD

i lost my first case and suggested that BBB read down east for the low down on this crappy company

goto correctdeckmold.com

i am getting into the class action lawsuit

check out down east magazine

put in correctdeck in search

as of jan 2007 issue they admit issues w mold. they are dumb, so is BBB in maine

sue

i joined lawsuit

i filed complaint prev w BBB in maine

read down east magazine, jan 2007

CD reports issues w mold

they are dumb

they stated that due to mold (DUH DUH)they enhanced their product w the new cd cx

down east magazine

jan 2007 issue

these dopes admit mold issue

i filed complaint w BBB in maine and lost as kelly boynton had sent me cleaning products

i have joined the class action suit

down east magazine

jan 2007 issue

search correct deck

they admit to mold, thus the enhancement to cd cx or whatever

i lost my complaint to BBB in Me as kelly boynton had sent me stuff to clean it. and he made me pay for stuff. the mold goes on

any results from a rep coming by?

see down east magazine, jan 2007

Location: Biddeford.

What they do: Manufacturer of CorrectDeck, a home decking material made out of sawdust and polypropylene.

Why they're hot: This sixty-five-employee company is bringing innovation -- and jobs -- to one of Maine's manufacturing strongholds. Correct Building Products takes waste sawdust, reclaimed from mills and manufacturing plants across the Northeast, and combines it with polypropylene -- the same stuff Tupperware is made from -- to make home decking material that is durable and stain-resistant. The best feature, if you ask us? No need to put your deck out of commission -- and your back into spasms -- with the annual strip-and-stain ritual.

Of course, there have been some bumps along the way. Customers complained about their fancy new decks staining and getting infected with mildew. Since you pay a premium for CorrectDeck -- though the low cost of maintenance and upkeep makes it more than earn out in the long run -- that was obviously unacceptable. So founder Martin Grohman, a Carthage native, and his team came up with CorrectDeck CX, a stain-resistant material that includes antimicrobial protection. The new product competes effectively with composite decking material made by large, publicly traded companies like Trex and Louisiana-Pacific. "We don't have their distribution power," Grohman says. "We're sort of like the microbrew of composite decking. We have to make products people want so we can get shelf space to sell them."

And you don't have to just take his word for it. The company has earned kudos from organizations ranging from the Maine International Trade Center to Inc. magazine, which named Correct Building Products to its list of the five hundred fastest growing private companies in America two years in a row. What's more, the company has become the number one supplier of composite decking products in the United Kingdom. "Everyone over there is trying to copy us," Grohman says, noting that the Maine mystique goes a long way overseas. In fact, he adds, a British firm has gone so far as to manufacture a product that's a direct knockoff of CorrectDeck. Its name? "Maine Deck," he says with a laugh.

I'll bet the BBB doesn't want to do anything that would upset the company. How can they admit to the mold but not be willing to fix it for the people who were stuck with it. That's stealing, knowing the product is defective but not caring about customers.

well i have this house in maine and it has rained here for nearly the entire month! the deck is driving me crazy. I can clean it but with the rain, it will be a mess in 2 days. The black spots are atrocious

I refiled a complaint with BBB and sent them the article from Down East Mag. The BBB probably thinks I belong in the looney bin. If so, correct deck is the cause!

Maybe they will have to build a special hospital for all those driven crazy by CORRECT DECK!

hahaha, pretty funny comment. I am a registered nurse and am not nuts about all this mold!

We installed one lineal mile of Correct Deck at the same time you did. We are in Indiana. I have some of my decking in the sun and some in the shade. The shadier the area and more covered with trees, the better the decking looks. In the sunniest areas, it is absolutely awful!!! We have quit entertainling on a regular basis due to the black spots covering our deck. It is so unappetizing. We spent almost $32,000 and I only wish I had my wood deck back. It was beautiful and only had to be power washed and stained every 4 years. This Correct Deck has to be power washed and cleaned every 4 weeks!!! This company continued to sell a completely defective product long after they knew of the many problems. This is the classic case of "Buyer Beware!"

We installed our Correct Deck in 2008. We began having problems within a couple of months. We are experiencing black spots (mildew) and fading of the mahogony color into a shade of pink. The deck looks terrible. I have written to the company with no satisfaction. I was told that another company took over when Correct Deck went bankrupt and that the new company wouldn't honor waranty agreements from Correct Deck. We spent a great deal of money on a deck that was sold to us as a low maintenance deck and yet it requires hours of cleaning a few times each year. I have tried the products recommended by the manufacturer, but they are not very effective.
From what I am reading, we are not alone.
Sincerely,
Abe

We live in Indiana on a small lake. In 2008, we built a new home and the builder installed Ccorrect Deck CX on our dock, outdoor deck, grill deck and screen porch. Needless to say, we spent a huge amount of money on this horrible product. Although we have not experienced the mold problem, we hate the decking! After a couple years, it began fading to multiple shades of red. It has cracked, broken, and begun "waving". It is extremely dangerous to walk on - you have to walk carefully to avoid tripping. We are very interested in joining a law suit.

Thank you.

Dan & Ellen

We cleaned the deck and want to stain the surface with Behr stain.
Is the mold going to come back through the stain?
Has anyone tried the approach and did it work? For how long?
Thanks

Dan & Ellen,

After hurricane Sandy I need some broken parts to be replaced and could not find them. I figured out that the company Correctbuilding products filed for bankruptcy in the State of Maine Buncruptsy Court and no longer exist.

I may have found the solution to the black spots. After years of trying various remedies, a product called Wet and Forget may be the answer. Over the years I've used a bleach solution, various deck cleaners...including those formulated for composites, and mildew and stain removers / inhibitors. Within several weeks the black spots began to reappear. This time, I used a light bleach solution to clean and remove the existing black spots. As before, I scrubbed, let it sit for a few hours (must be a cloudy day) and rinsed thoroughly. I mixed the Wet and Forget according to directions and applied liberally with a 3/8 inch nap paint roller. I left one section untreated with W&F as a control. Not only did the black spots not return...but the deck stay bright and clean. The black spots are returning to the untreated section.

The former Chairman of this firm is now a State Representative and is downplaying this all. If you have friends in Maine you may want to let them know.