09:07AM | 09/22/10
Member Since: 07/16/10
2 lifetime posts
I've been talking with our TT warranty specialist and want to let you know where we stand on our white problem.

TT not only agreed to pay the whole bill for replacing the deck and pay our contractors fee but assured me that they have rectified the problem and that it won't happen again.

I read MAGSTERS comments about his replacement going to the white-side, however, he did pick a different color. I don't know; all I can do is keep my fingers crossed and trust TT's handling of our particular situation.

Obviously they had a huge batch of this tainted product hit the market but I don't think at this point that any of us can say exactly where to place the blame. Maybe they're R&D department did do their job, and then again, maybe not. Maybe a supplier is to blame, but even so, the responsibility still lands square on TT's shoulders and they need to make it right or they stand to lose allot. It will take some time before I know whether our replacement deck will be all-white or alright. Since it will be finished by the end of this month 9/30/2010, I suspect if it's going to turn white, it will take at least until sometime next summer to show.

Should it turn white, then YES, something like a class action suit or flooding the internet with bad P R would certainly be in order, but until then I'm going to avoid jumping on that band-wagon.

I'll keep you posted; just don't hold your breath, it may take awhile.
Click to reply button
Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon