06:56AM | 01/02/05
Member Since: 01/01/05
23 lifetime posts
In a seperate, but maybe related problem to my other post (banging pipe), we have a shower faucet (single handle) which is frozen in place. The faucet cover says Moen but when I go in to replace the cartridege I can't get it out. It is stuck. I have removed all the clips and stuff. Could the previous owners used wrong parts? I was told to buy a moen cartridge puller but it did not work. It is like it does not even fit on the cartridge. How can I get this cartridge out? It is a pain because I can't just leave it unassembled either since the shower has to shut off valve and the water for the whole house has to be off. So I really need to be sure I can fix it all before I get it taken apart!




10:28AM | 01/02/05
Mike keep trying. Moen's are good faucets and often go decades without needing repair. Unfortunately when they do it is sometimes a challenge to replace the cartridge. You remove only the larger C clip from the stem body. The cartridge must turn before pulling. Turn before pulling. If the cartridge will not turn then you cannot pull it out. You start with whatever movement you can get and just keep rocking back and forth until the cartridge will move around and around fairly easily.

A Moen cartridge puller is around $50.00 although there are $15.00 ones that usually work. The ears of the puller fit into the slots of the cartridge. Then screw the center of the puller into the cartridge for stability.

You do not want the center part of the cartridge to come out of it's body. But if it does you can use an easy out. Some have heated the stem body but I have not.

There is no reason to think different parts were used. You have a normal plumbing situation that includes a technique challenge. You can do it.

If you don't buy a brand name Moen cartridge then do not be disappointed with a copy. Sometimes the copies do not always work.
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