08:20PM | 10/05/13
I purchased laminate flooring from lumber liquidators and used their installers. A few weeks after installation I noticed the edges peeling. I contact the store manager in Knoxville, TN (where we purchased) and he told me to contact customer service. I did. No help at all. Then I contacted the president of lumber liquidators. He did not send a representative nor the installers to look at the problem, which I asked him to do. I took photos of the defects on the installed floor, photos of the label on the box of laminate, etc. I got nothing but what I did wrong: 1. I spilled water or some other liquid on the floor (which I did not) 2. An animal must have used the bathroom on the floor (did not happen) 3. There is too much moisture in the air (there is moisture in every air...they should label.."do not put on floors with moisture in the air) 3. It is improperly installed (lumber liquidators installers installed it).

They agreed to pay $250 to help with repair and I had to sign about 3 pages of releases to not hold lumber liquidators responsible. Now, the floor is peeling everywhere and in some places the top layer is coming completely off!!!

I talked with a friend in Chattanooga that bought the same flooring in a different color and she is having the same problem!!

What can I do? My entire flooring needs to be replaced. Funny though the laminate that I purchased for $.99 per sq. ft. at a wholesale warehouse 6 years ago is doing just fine!!!



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.


type the code from the image


Post_new_button or Login_button

Colorful, useful, and fun, these tire planters form the foundation for a delightful container garden. Just spray-paint old... Reused steel windows create an eye-catching splashguard in this walk-in shower. The vintage factory windows bring an inter... A galvanized steel tub is a surprising but charming fixture in this bright and breezy screened patio. It's perfect for was... If you're not crazy about the idea of commingling plants and pool, this modern variation may be more to your liking. The s... Yes, a freestanding garage can become its own tiny house. Artist Michelle de la Vega has all the comforts of a modern resi... If you lack plumbing skills but have a good sturdy tree, here's the easiest outdoor shower solution of all: Simply attach... Pursue what's known as the stack effect. To achieve it, open the windows on both the upper and lower floors, and as warm a... How do you like this smart use for an old bottle? Clamp an empty wine bottle to a fence or wall near your outdoor deck or ... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... For the cost of a can of exterior paint , you can totally transform your porch. Paint the floor a hue that complements yo... In this urban apartment, a standard-issue patio became a serene and green perch by replacing the typical concrete with gro... This garden shed has been decked out to the nines. Designer Orla Kiely created the intimate home for a flower trade show, ...
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon