COMMUNITY FORUM

BV002271

12:22PM | 10/08/13
I had Vetter windows put in our new home in 1994. They have leaked air on the bottom, the bottom corners and the top since day one and have gotten progressively worse. They have also rot away. These are the worse windows are ever! Heating costs a small fortune due to such leaking. Please help!!!

BV002466

11:54AM | 11/02/13
I have a home built in 1985 where the builder used Vetter windows. Have all the same issues with leaking and fogging between glass- I was told broken seals and the company that did glass replacement could not find out how to fix the non-opening (no crank) casement glass. Lots of wood rot too.

BV002804

08:48AM | 12/16/13
Regarding rotting on the inside of the window frame - It is usually caused by condensation on the inside surface of the window. Read posts for all different brands and read technical literature and you'll discover this condensation is not the fault of the window construction, but other factors within the home.

Here are just a few:
--Homes are insulated very well nowadays which is a double-edged sword. Air tight homes retain moisture, which ends up causing condensation on windows.
--If you have blinds or curtains pulled, the air in the room won't circulate and condensation -- even ice -- will form. This will happen no matter what brand of windows you have.
--Showering and cooking while not running external exhaust fans can exacerbate the problem.
--Condensation can happen more frequently in bedrooms if you sleep with doors closed, since you exhale water vapor when you breathe.

Rotting on the outside of the frame can be due to other factors - seals, cracks in paint that lets moisture through, etc.

Andersen Windows has a really great video that helps explain condensation, why it happens, and how to prevent it http://help.andersenwindows.com/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=2586

Here's the take-away from the video:
"(Interior) Condensation doesn't mean there's a problem with your windows. In fact, the presence of condensation could actually be a sign that your windows have good, tight seals. Everything that makes homes more energy efficient also locks moisture inside your house and increases the chances of condensation forming."

BV002957

07:35PM | 01/06/14
We remodeled our home in 2001 and the builder put vetter windows in. After remodel was done we finished the remainder 5 windows with wellington. We keep our curtains open to prevent as much condensation buildup, but still have 95% worse than the other 5 and 1 of the wellington windows is in the kitchen and I still don't get as much condensations on that one. Have to keep plastic on sliding door in the winter time because there is such a bad air leak on the bottom that causes ice buildup really bad.

BV004910

06:52PM | 07/07/14
Built house in 2004 and used Vetter windows. Since then I had to replace 7 panes as the seals failed causing major condensation and discoloration in the glass. I have contacted Peachtree recently since Vetter is no longer in business. These are horrible windows.

BV005033

10:53AM | 07/18/14
Vetter Window and Doors service dept # 1-800-826-1615.
Hope this helps!

BV005504

04:44PM | 08/29/14
I need the gear assembly for a Vetter casement window. Where can I find one.
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