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Bigjack

08:51PM | 08/06/04
Member Since: 08/04/04
1 lifetime posts
Bvelectrical
I recently added a new line to my home. I kept the office phone on the old line and tried to rewire the other 4 jacks in the house to the new line. When I rewired the jacks I cut the wires on the old line and twisted them back around the cable and connected the new line to the red and green wires. This is okay, right??? Anyways, it seemed to work but now when people call the new line, the line seems to go dead for a few seconds and we have trouble hearing each other, then everything goes back to normal. Does anyone know what is going on? HELP!!!

bink

04:40AM | 08/07/04
Member Since: 01/18/99
47 lifetime posts
It seems like what you did is correct. Yhe only thing that might be the problem is in the Demarc box (the box where your phone lines come into the house) and make sure that the lines are correctly connected there. Open the cover and check that. HTH

doug seibert

05:51AM | 08/08/04
Member Since: 08/10/02
843 lifetime posts
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