07:09AM | 12/10/02
Member Since: 12/09/02
1 lifetime posts
Hello Everyone,

I have just recently installed a new hard wood floor down in a majority of my home. The flooring I have used is Cyntex Engineered Flooring that is readily available from any ***** . It is a 3 ply, with a veneer finish. The floor has been installed over existing Tarrazzo flooring that is free of any cracks or problems. The room size is appx 22ft x 26ft, at its largest, and in the shape of an L. Also this is a glue down flooring, and I am using Bruce Connection PR+ as the adhesive (as recomended by ***** ).

However, The problem that I am expierencing is warping/rippling in several areas of the floor. When the floor is viewed at an angle you can see a noticeable wave in the boards that is comparable to furniture veneer getting wet. The other curious aspect is that one plank also seems to be buckling (severe humidity last couple of days) but there is no deviance in the expansion joints. I still have the manufactuer spec'd 1/2 inch gap all around.

The question remains - Is this being caused by a possible humidity being trapped/seeping under the planks, a defective plank or something I have not condsidered yet. Also, is there any possible way to ellimate the appearance of the damage without replacing the damaged boards? And lastly, it was my understanding that Engineered Flooring was one of the more stable solutions (I have dogs). Is this the case or am I seeing only the bad side?

Thanks in advance.

A very worried (wife is distraught) Hippie

01:28PM | 12/10/02
Member Since: 12/09/02
3 lifetime posts
Visit my Virtual Office at Kasamba

I would recommend contacting you local manufacture Rep. to do an on site evaluation of the problem this would be a hard issue to answer without accually seeing the site conditions, you can contact the place of purchase and ask for the product rep. (if available for this product) to visit

As far as the bruce glues go I would not use any of there glues - I prefer Bostics Best Glue - Never had any problems with this glue.

Hope this helps
Roger Weaver


10:04AM | 12/17/02
Member Since: 10/15/02
359 lifetime posts
did you let the flooring acclimate for a few weeks before installing it? If not that is the reason it is doing what it is doing. If not, dont let the rep know or they will void you right on the spot.


05:55PM | 12/28/02
Member Since: 11/06/02
1281 lifetime posts
Sounds to me like at lest 50/50 chance that it is manufacturing defect unless substrate has water or dogs ae peeing on it. Time to get rep on site.

Hardwood Guy

06:54PM | 12/28/02
Member Since: 11/30/02
36 lifetime posts
I didn't see the Bruce adhesive and would have to agree that it's not worth the trouble at all. Been there and prefer never to go back. Very poor support from Bruce on some major adhesive failures from a few years back. They failed to assist until it was too late and the product was discontinued.

Ken Fisher
Hardwood installer.Com



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