I have a question for you concerning hard wood floors. We live in Kansas City and we just had new hardwood floors put down. They have supposedly put 2 coats of something on the wood. They are suppose to come back for a 3rd and that will be it. After 2 coats I am still seeing spots that have no shine on it. I am also feeling like when I walk on it with my socks I am snagging as I walk. My question is this normal? We are wanting to talk to the installers before they put on the third coat, but want to know if this is normal before doing so. I am afraid that we won't get a good coat of protection on the wood. Also is it normal when you have wood floors put in that the woodwork is scratched up after the floor has been laid. I'm sure there is suppose to be a few scratches, but ours has many marks on the walls including tearing up our new paint. I would just like to know from another person who does hardwood floors what we should expect.