10:41AM | 11/17/98
Our new home is now framed, under roof, and the interior work is beginning (electrical, heating, plumbing, etc.). Our concern is that about 1 month ago we noticed the basement walls starting to separate at a cold joint on an inside corner (the block is not laced). The separation is caused by the backfill from our garage pressing against the walls. The separation has doubled over the course of one month (now over 1" at the top), which means that the walls are still moving. Our builder is the largest and most sought after in the area and we assumed that they would "fix" the problem correctly. However, they informed us that H-beams would be installed. We have a full basement that we intend to finish and are not pleased with their response. It is our understanding that while this approach is common for existing homes, we should not have to accept this method with our new construction. Does the H-beam typically lower resale potential? Do we have any recourse to insist that the builder jack-up the house and repair the wall (correctly)? Any advice is appreciated.


11:12AM | 11/24/98
The true test for any contractor is how
he/she responds to problems. Any change that affects the asthetics or living space will take away from the value of the property. In
a perfect world you as the owner should be
able to dictate to the contractor exactly
what you would want him to do and he (within
reason) gladly does it. However, time is money and lengthy repairs are highly undesireable. If he refuses, what are your
options? Alot depends on the contract that both of you signed. You are in a situation many people have spent years in the courts trying to resolve. Try your local building
inspector first. Many times they can help solve problems when it affects the value of
property in their area. I wish you luck!
resolve problems.
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