Latest Discussions : Windows & Doors

Indiana

04:55AM | 01/03/02
Member Since: 08/27/01
52 lifetime posts
Hello,

Does anyone know anything about Patriot brand windows? I haven't been able to find out anything on the internet about them. I have them in my house and they seem to leak a lot of air and are cold to the touch. I imagine this is pretty normal in most windows, but to what degree? The house is fairly new. Thanks.

dlf1231

08:30AM | 01/09/02
Member Since: 01/08/02
6 lifetime posts
I know a lot of people, friends and family, who have experienced the same things with Patriot Windows. My cousins were all fogged up before she even settled. I work in the window industry and it is all too common for consumers to not know what they can do. The standard warranty is 5-10years for the original owner. You need to contact Patriot and tell them that you have failed windows and they will tell you what you need to do. Most window manufacturers will replace the glass free of charge, but you will most likely have to pay for the labor. Good Luck!

HEAVYD53

02:13PM | 10/08/02
Member Since: 10/07/02
4 lifetime posts
HELLO, I AM NEW HERE , SO THAT'S WHY I AM ONLY REPLYING NOW! I WAS TOLD BY A GOOD FRIEND THAT WAS IN THE BUSINESS TO STAY AWAT FROM THE PATRIOT WINDOW,HE WARNED ME THAT THEY WERE CHEAP FOR ALL THE REASONS YOU STATED!!

2hawks

01:48AM | 02/20/07
Member Since: 02/19/07
1 lifetime posts
Service on Lifetime Warranty is miserable. I've been pushing them for over a year to replace a failed seal (double-pane window) Twice, they've sent out the wrong size replacement. You'd think they would have an appropriate tracking system to know what windows were installed in new construction. (We built our home through Ryan Homes)

miller3

08:00AM | 07/23/07
Member Since: 07/22/07
1 lifetime posts
At the risk of not getting anything done (from the comments I have read)... we also installed Patriot Windows in our new home... drafty and do not close well . Our builder recommended them (I wonder how much of a kickback he got!!).. BUT I cannot find a contact number for them.. do you have a number or email that I can use to contact them?

Thanks.

Indiana

10:58AM | 01/03/08
Member Since: 08/27/01
52 lifetime posts
Well winter's here again in Buffalo and my Patriot windows are annoying me again with how bad they are. Cold to the touch, lots of condensation around the edges, and drafty. I now know they are made by MW windows and doors www.patriotwindows.com (is that Marvin?).

I'm wondering is there any way to get replacement sashes that would fit right into the opening of my current windows? I don't want to have to take off any siding or reframe any window openings or install new casings. I just want to put in new sashes that hopefully wouldn't be so cold and drafty.

(Thanks Ryan Homes for such wonderful windows!)

Mark

btbuz1438

07:04AM | 03/27/08
Member Since: 03/26/08
1 lifetime posts
I've been in my new home in Hearthstone at Woodfield for 1 year. The design is great but the Patriot windows they used were not even Low-E. When the March winds blow as the did this month, they blow right through the windows. Even the seal around the glass leaked. Ryan homes came in and sealed the glass but the weatherstripping is totally inadequate.

The Factory tech is scheduled to visit next week but I doubt they will be able to make adequate improvements. Because of the way the windows are installed, it will be difficult to put in replacement windows.

Ryan Homes should be ashamed of themselves for using such a poor quality window with energy prices soaring.

BUTLERSPECIALTYCONSTRUCTION

05:44PM | 03/30/08
Member Since: 03/29/08
4 lifetime posts
YES, REPLACEMENT SASHES ARE AVALIBLE. THE BEST WAY TO GET THEM WOULD BE TO CONTACT YOUR BUILDER,OR THEIR SUPPLIER. HOWEVER, THIS CAN BE A DIFFICULT PROCESS BECAUSE NORMALLY, NEITHER OF THE 2 ARE CONCERNED WITH HOMEOWNERS THAT ARE OUT OF WARRENTY. pATRIOT WINDOWS CAN BE CONTACTED THROUGH THERE SITE BUT YOU WILL NEED TO KNOW, WHAT SERIES WINDOW YOU HAVE, EX. 1100 SERIES, 1200 SERIES, SINGLE HUNG (WHICH MEANS THAT ONLY THE BOTTOM SASH IS OPERATIONAL) DOUBLE HUNG, FIXED (A STATIONARY GLASS IN A WINDOW FRAME) WITH GRILLS ( THE FLAT PCS INBETWEEN THE 2 LAYERS OF GLASS) OR NO GRILLS, THEN IF YOU HAVE GRILLS, THE AMOUNT OF SECTIONS THE GRILLS DISPLAY. IT GOES ON AND ON, BUT ALL OF THIS INFORMATION TO THEM SHOULD INCREASE YOUR CHANCES OF RECEIVING THE PROPER REPLACEMENT SASH. GOOD LUCK, YOU ARE GOING TO NEED IT

keekoo50

04:29PM | 04/02/08
Member Since: 02/02/08
2 lifetime posts
I know exactly what your talking about. When we were looking into building a Ryan Home, the salesman told us that this was an air tight house. Ha....what a laugh that has turned out to be. Our windows are so bad we had to stuff cotton ball into the sides of them to cut down on some of the air that is leaking into them.

My main question is how did this window ever get an Energy Star rating? I really think Energy Star is all a big hype and a joke!!

If anyone has any suggestions, please tell me.

BILBON54

06:46PM | 09/07/08
Member Since: 09/06/08
1 lifetime posts
yes I know we are having the same with our new home. Less then a year old. Ryan place 1800series in some houses. But we found a new ryan home section that have series 2100 Patriots best. Houses Start at $400,or more. Did they fix your windows? You are right, this house is not energy star as they told us also.

keekoo50

02:25AM | 09/08/08
Member Since: 02/02/08
2 lifetime posts
We are still waiting for Ryan Homes to replace on window that is definitely defective. The guy that came to look at it filled a space on the window with caulk. I almost flipped out. Brand new window and they're filling it with caulk to keep the cold air out. They told us they would replace it....still waiting a year later. Come to find out Energy Star means absolutely nothing. A company can pay $350 for the Energy Star Name. Now the latest thing is Performance Energy Star. This is supposed to be better...who knows like I said before, it's a joke!

BUTLERSPECIALTYCONSTRUCTION

06:29AM | 09/08/08
Member Since: 03/29/08
4 lifetime posts
Better than, no window at all?

but not much better

mmcabell

08:05AM | 10/26/08
Member Since: 10/25/08
1 lifetime posts
Has anyone had any experience with the Patriot windows 2200 & 2400 Low E series?

Lucy14

04:15AM | 12/18/08
Member Since: 12/17/08
2 lifetime posts
We had 75% of our windows replaced because every large window in our horrible Ryan Home did not lock properly. In fact it was almost impossible in almost every window. I did finally kick up enough of a fuss and threaten BBB as well as the New Jersey new home group (New Jersey has additional protection for homebuyers of new homes which is a pretty strong threat) and our Project Manager finally agreed to bring out the owner of the framing company and two managers from Patriot. The Patriot managers identified that all our large windows were incorrectly sized and so we got 75% of our windows replaced. They are still terrible windows.

I just wanted to share how I got the first round of bad windows addressed. Now I will have to ask for the upgraded windows mentioned above. Again the BBB and NJ homeowners will be pulled into the conversation. At this point I just want money from Ryan homes so I can replace these windows with actual quality windows.

Lucy14

05:46AM | 12/18/08
Member Since: 12/17/08
2 lifetime posts
Stay far away from Patriot windows, they may be cheap but you are getting even worse quality than what you're paying for. Spend a little extra money take your time and get good windows with a good warranty installed. In my previous home we purchased high quality replacement windows with a lifetime warranty, custom windows. The company responded immediately to any warranty requests (we cracked a latch they replaced in less than a week). Patriot windows is a nightmare to deal with and my windows are only 2 months old! I had the 6 month old windows replaced.

jrockjrock

12:11PM | 12/23/08
Member Since: 12/22/08
1 lifetime posts
If you call Patriot at 800-220-2021 and tell them your zip code, they will tell you who you can order them through. 84 Lumber in MD is one location...

BV000115

05:24PM | 01/13/13
2 years ago we replaced all our windows with a company called paramount improvements along with a 50 year warranty. Well since then last year this company has gone out of business. We are now having a little trouble with one of our windows. I know they used patriot windows. Do they stand behind this warranty now or am I sol?

BV000335

11:11AM | 02/07/13
Ditto. We have a Ryan home with Patriot windows. They are junk. Drafts, condensation, just as above. We had one large window fail with streaks inside. Patriot did send a new window but I had to pay $500 to have it installed.

BV000980

07:35AM | 05/08/13
Stay away from them if possible. They never respond to calls.
I have owned 2 Ryan homes with Patriot windows. Some of the sashs have broke in both homes.Both homes were less then 5 years old. Some windows have the tape used to make them is stuck between the panes.

Al in Delaware

BV001445

06:29PM | 06/30/13
Our Ryan home will be 18 years old this fall. We had all of the windows replaced by another company 7 years ago except in the garage. Big mistake! The style of our original Patriot single hung aluminum windows with the locking mechanism at the bottom of the lower sash has long been replaced and am looking for the literature for how to reinstall one of the lower sashes. The window stuck on one side when we tried to open it recently and by tilting it came out (safety feature to remove window in the event of an emergency). Unfortunately, the side weights/runners (cube shaped rectangular bar) fell out and we have no idea how to reinstall them properly.

BV003538

01:00AM | 03/14/14
Patriot windows are the worst windows I have ever had. They are difficult to close and lock. They have moisture between the panes of glass. Too hot to touch in the summertime. Cold air leaks in in the winter and frost inside the house on the windows. Due to poor quality of these windows there are way too many homeowners paying too much to heat and cool their homes.

Does anyone know if there is a class action suit against Patriot windows? It seems like we should get one started. How can they continue to provide the lowest quality window in the industry. I don't understand why so many builders continue to use these windows.

BV007956

12:13PM | 06/01/15
No, no, heck no!

BV009660

09:37AM | 12/02/15
Low End Window, that is why they are out of business. I am looking to replace them all with Anderson 400's.

BV019100

01:04PM | 04/16/19
They are shit. Pure shit


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button

Anonymous

Post new button or Login button
Register