Need expert Plumbing Advice
I recently experienced a flooding of my almost completely renovated Kitchen. 2 mos ago I installed a new sink and faucet. I used it infrequently. Ten my kitchen sink flooded and did serious damage to the countertops, kick of Island and bottom area of the entire area- 8 ft. I alerted the security guard on duty in the condo who told me a plumber would come in an hour or 2 . No staff who could have assisted were alerted. I mopped and secured the area- fans, tarp. When help did arrive not much info was given other than a tin piece of plastic was found. I informed it was a new and barely used sink & if this tiny object was a factor it did not come from me. I reported the incident to my Insurance Company. An adjuster called and asked for the property manager's name $ ph no. I provided it. In under 5 min. she called back and said claim denied and hung up. I learned from a source that the manager put the blame on me. No surprise. I had already learned that this condo was seriously lacking in ethics. The conclusion was that it was a sewage spill. My neighbors did not have any problems & we share the same system. Therefore I caused the problem. That my claim was denied in a matter of minutes bothered me. One thing that I do know is that this building has ongoing problems with its water system. I have learned that this man is the type that cannot be trusted. I wondered about the claim being denied because I had purchased a new Water Damage Enhanced package a year ago. When I called the company this did not show up on my file.I have experienced every nightmare reno problem imaginable. 2 years plus and the reno is not finished. The new flooring broke& on & on. I need Bob Villa himself to come and get this renovation completed. The flooring that had been put in was defective & when it broke, it broke. I became very ill. I was never comfortable with this condo concept. I had been taken and in knowing this remembered the words Caveat Emptor. The people in this world - agents, contractors will flat out lie. Anything so they can walk away with some coin. The flooding occurred just when there was light at the end of the tunnel. Can anyone offer some information or advice regarding the sewage back up & the blame being placed on me. I would be very thankful.