07:15PM | 05/23/01
Member Since: 05/22/01
1 lifetime posts
My water softener timer control is broken. Consequently it won't turn off and the water goes straight to the drain. I have tried unplugging the timer from the AC outlet but the valve must be still open. I'm losing gallons of water. It's like turning on your kitchen sink faucet and leaving it running constantly. I have to turn off the main water valve going in to the softener but it's a pain because once I do that, all the water in bathrooms, sinks and water heater stops. I've tried calling a repairman but they can't get to it for a week. Most repair shops only work on their water softener products (which I don't have). I don't want to have to turn on/off the water valve everytime I want to use the bathroom. What I would like is to manually close the open valve so the water goes to the pipes throught the house and not straight into the drain. I have a old Intermatic timer control and a Erie Motortrol motor. It's a one tank system. I have no documentation on any of the water softener components. If manually do something so I don't have to keep turning on/off the water then I can wait for the repairman. Any help is appreciated.


10:12AM | 11/17/17
Member Since: 11/17/17
2 lifetime posts
We had a similar issue with our Fleck water softener. We found the guys at Aplus Water LLC beyond helpful. It turned out the water softener was leaking to drain constantly because our seal and spacer kit was damaged. Long story short they sold me a new kit for $19 and walked me through replacing them which was easy literally four bolts and one screw. So my recommendation would be to contact them. I ended up also buying a Durawater softener from them for my daughters home and it has worked great for 5 years now.
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