04:12AM | 09/28/02
Member Since: 09/27/02
3 lifetime posts
We are having an addition put on our kitchen, and the plumbers were in last week. Coincidentally, the water heater needed replacing at the same time and I asked them to replace it while they were here.

Since this work was done, we have been having strange problems with faucets. The one in our tub seems "sticky" or gritty at times and the flow is much less than it was. The vanity faucet in our room has a slower flow than I remember. My daughter says that the water pressure in her bathroom is higher than it was before but that it takes longer for the water to get hot. And in the kitchen, there is noticeably lower flow when the faucet handle is set to all hot than to a mixture of hot and cold.

The plumber claims that replacing the water heater shook up sediment and that the diverter (whatever that is) in our bath is probably bad -- he wants a minimum of $350 to cut into the wall and replace it.

Has anyone else ever experienced something like this?


08:45AM | 09/28/02
Member Since: 08/30/02
16 lifetime posts
It is very typical for this to happen. Every time the water is shut down and turned back on in your house the sediment will be stirred up. As a plumber myself I am well aware of this problem and I personally take responsibility for removing showerheads and aerators on faucets before opening any valves. Almost every shower diverter I have ever serviced is servicable from the front side. Unless the plumber is replacing the entire shower valve he should have no need to cut into your wall. I know how these situations generally work with most companies and no plumber wants to take responsibility for taking all precautions necessary to insure that he does a perfect job. I work for a company where we are held to very high standards and if I replace a water heater I am expected to always make sure that everything connected to the plumbing system is working as it was when I got their.
So in a nutshell I think a better job could have been done to insure that you weren't plagued with other problems. It's only natural that they'll want you to pay for them to repair it, somebody has to pay for their time.
Also, Your whole diverter or valve should not have to be replaced. It can be repaired. Sometimes just cleaning it and relubricating it is all it takes. Good luck and let me know how you make out.


10:15AM | 09/28/02
Member Since: 09/27/02
3 lifetime posts

I have not paid the plumber for the water heater yet. Given what you told me, do you think that I am justified in refusing to pay until my plumbing is back to the way it was?


07:39PM | 09/28/02
Member Since: 09/16/02
250 lifetime posts
Could it also be that the aerators are plugged at the faucet/showerheads? Try taking them off and rinsing them. Some faucets also have a screen inside to protect the ceramic piece inside the faucet. Could be either one. This is cheaper to check than the other suggestion.


09:06AM | 09/29/02
Member Since: 08/30/02
16 lifetime posts
Tough question. He did do the work so he should get paid for it as far as the law is concerned in my state. However, he should take some responsibility in this case and rectify the problems (without any charge) that have occurred. The only thing that can really be done is for you to pay someone else for the needed repairs and file in small claims court. That can usually be a greater headache than it is worth so most folks opt not to do it. I don't want you to think I'm giving you legal advice because I am not a lawyer nor do I aspire to be one. Good luck.
Click to reply button
Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon