06:05PM | 12/27/09
Member Since: 12/26/09
1 lifetime posts
I installed Trex decking to replace wood decking in the spring of 2007. By the fall, it was staining, I cleaned it that fall and again in the spring and several more times in 2008. This year I contacted Trex, they finally responded and told me to send them photos, then told me to use a deck wash and add clorox to kill the mold, but, it may lighten my deck.

I see there is a law firm that has filed a class action suit against them. I wish I had not spent $4,000.00 to remodel my deck with their junk.

I purchased my Trex decking at my local Lowe's store, they are not willing to do anything to assist.


04:26AM | 12/29/09
Member Since: 08/20/08
9 lifetime posts
I am a representative of Trex and am asking you to contact me directly to address your concerns. I can be reached at 800-BUY-TREX.

Pat M

Trex Company


09:54AM | 02/28/10
Member Since: 02/27/10
23 lifetime posts
Concerning Trex Stains posted on 12/29/09, WOW!! My deck looks exactly like that too. My deck was properly installed in 2005, by 2006 mold and mildew started showing up. I followed Trex's procedures, took pictures, filled out forms and all they did was send me cleaning supplies. But then it came back. In 2007 I contacted them again and they sent someone to clean it. GUESS WHAT? The mold and mildew came back. Had I known that they just settled a lawsuit in 2004, I would not have gotten Trex. I am 110% sure that I have an inferior product and the batch that I purchased was old or part of the lawsuit. Now as far as Pat M of TREX is concerned, you really need to stop posting because there is NOTHING that you can do. If you are not the President of the company and or cannot guarantee ALL OF US CAN GET A NEW DECK OR REIMBURSEMENT, you really need to drop this act. Have your president send me a post, I'll be watching for it.




Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.


type the code from the image


Post_new_button or Login_button

Put up a hinged mirror to conceal a recessed storage cabinet. In tight quarters, opt for a thin mirror that can sit almost... It turns out that many bath and kitchen cleansers contain chemicals that are dangerous to the skin and eyes, and often pro... So often we paint tiny nooks white to make them appear larger, but opting for a dark, dramatic wall color like this one—Be... Chocolate-colored walls and large window frames allow the exposed wood beams to take center stage in this small screened p... If you're not crazy about the idea of commingling plants and pool, this modern variation may be more to your liking. The s... Yes, a freestanding garage can become its own tiny house. Artist Michelle de la Vega has all the comforts of a modern resi... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... Pursue what's known as the stack effect. To achieve it, open the windows on both the upper and lower floors, and as warm a... Like no other floor type, a checkerboard design works wonders to underscore the retro kitchen theme. Vinyl flooring, ceram... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... For the cost of a can of exterior paint , you can totally transform your porch. Paint the floor a hue that complements yo... In this urban apartment, a standard-issue patio became a serene and green perch by replacing the typical concrete with gro... If you put the washing machine in the mudroom, you can stop the kids from walking through the house in dirty, grass-staine...
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon