06:05PM | 12/27/09
Member Since: 12/26/09
1 lifetime posts
I installed Trex decking to replace wood decking in the spring of 2007. By the fall, it was staining, I cleaned it that fall and again in the spring and several more times in 2008. This year I contacted Trex, they finally responded and told me to send them photos, then told me to use a deck wash and add clorox to kill the mold, but, it may lighten my deck.

I see there is a law firm that has filed a class action suit against them. I wish I had not spent $4,000.00 to remodel my deck with their junk.

I purchased my Trex decking at my local Lowe's store, they are not willing to do anything to assist.


04:26AM | 12/29/09
Member Since: 08/20/08
9 lifetime posts
I am a representative of Trex and am asking you to contact me directly to address your concerns. I can be reached at 800-BUY-TREX.

Pat M

Trex Company


09:54AM | 02/28/10
Member Since: 02/27/10
23 lifetime posts
Concerning Trex Stains posted on 12/29/09, WOW!! My deck looks exactly like that too. My deck was properly installed in 2005, by 2006 mold and mildew started showing up. I followed Trex's procedures, took pictures, filled out forms and all they did was send me cleaning supplies. But then it came back. In 2007 I contacted them again and they sent someone to clean it. GUESS WHAT? The mold and mildew came back. Had I known that they just settled a lawsuit in 2004, I would not have gotten Trex. I am 110% sure that I have an inferior product and the batch that I purchased was old or part of the lawsuit. Now as far as Pat M of TREX is concerned, you really need to stop posting because there is NOTHING that you can do. If you are not the President of the company and or cannot guarantee ALL OF US CAN GET A NEW DECK OR REIMBURSEMENT, you really need to drop this act. Have your president send me a post, I'll be watching for it.




Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.


type the code from the image


Post_new_button or Login_button

This garden shed has been decked out to the nines. Designer Orla Kiely created the intimate home for a flower trade show, ... Built on a rocky island in the Drina River, near the town of Bajina Basta, Serbia, this wooden house was cobbled together ... Large steel-framed windows flood the interior of this remodeled Michigan barn with daylight. The owners hired Northworks A... Edging formed with upside-down wine bottles is a refreshing change. Cleverly and artistically involving recycled materials... A Washington State couple called on BC&J Architects to transform their 400-square-foot boathouse into a hub for family bea... Similar to the elevated utensil concept, hanging your pots and pans from a ceiling-mounted rack keeps them nearby and easy... For windows, doors, and mirrors that could use a little definition, the Naples Etched Glass Border adds a decorative flora... The thyme growing between these stepping stones adds a heady fragrance to strolls along this lush, low-maintenance garden ... Decoupage is an easy way to add any paper design to your switch plate, whether it is wallpaper, scrapbook paper, book page... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Reluctant to throw away any of those unidentified keys in your junk drawer? Hang them from a few chains attached to a simp... A stripped-down model, sans screened porch, starts out at $79,000. Add the porch, a heated floor for the bath, and all the... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... Need a window and a door in a tight space? A Dutch door with a window may be your answer. These useful doors are split hor...
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon