does anyone know where to purchase a replacement to the defond switch cym 1213 used on a toro blower
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DON'T BUY TORO - NO PARTS AVAILABLE = NO CUSTOMER SUPPORT
I asked for a particular part - Variable speed On/Off switch CYM-1213-A.
Here is the respond from TORO
11/23/2012
Oleh,
Thank you for contacting The Toro Company.
Although our desire is to accommodate you, The Toro Company does not supply replacement parts for the electric motors used on our appliance products. Our decision not to offer these parts was determined on the basis of a number of factors.
First, the Toro Company is concerned about the safety of our customers and the electrical hazards that may result during the repair process. Second, the replacement of single parts (i.e. brushes, springs) tends to be short-termed due to existing wear on the armature shaft. Third, many times the cost of repair or replacement of a motor will be more than the cost of a new blower.
For customer's safety, the harness and internal electrical repairs must be "hi-pot" tested to make sure they are safe. This test is not something readily available to all customers therefore we do not sell internal electrical parts.
We apologize for any inconvenience this may cause. Please know you have an open invitation to contact us at any time at 888-384-9939.
Sincerely,
Mellissa
Customer Care Representative
Case Number 2433529
I asked for a particular part - Variable speed On/Off switch CYM-1213-A.
Here is the respond from TORO
11/23/2012
Oleh,
Thank you for contacting The Toro Company.
Although our desire is to accommodate you, The Toro Company does not supply replacement parts for the electric motors used on our appliance products. Our decision not to offer these parts was determined on the basis of a number of factors.
First, the Toro Company is concerned about the safety of our customers and the electrical hazards that may result during the repair process. Second, the replacement of single parts (i.e. brushes, springs) tends to be short-termed due to existing wear on the armature shaft. Third, many times the cost of repair or replacement of a motor will be more than the cost of a new blower.
For customer's safety, the harness and internal electrical repairs must be "hi-pot" tested to make sure they are safe. This test is not something readily available to all customers therefore we do not sell internal electrical parts.
We apologize for any inconvenience this may cause. Please know you have an open invitation to contact us at any time at 888-384-9939.
Sincerely,
Mellissa
Customer Care Representative
Case Number 2433529















