02:59PM | 11/06/03
Member Since: 11/05/03
1 lifetime posts
I recently installed 1300 sq ft of the flooring. The wood was "seasoned" and a vapor barrier installed. At present at least 90 boards have cracked. The installer has attempted to replace some of the boards but the floor looks worse. What can I do?



03:16PM | 11/06/03
Member Since: 08/27/03
254 lifetime posts
Something is terribly wrong with the installation or the floor, or the material.
What was there before?
I would check installation first. Find out the manufacturers recommendations for installing the product and make sure it was followed.


03:22PM | 11/08/03
Member Since: 01/26/03
542 lifetime posts
first long was the wood in the room(s) before it was installed?hard wood must be at room temp.for a week at least.......if this was done,then you need the mgf's rep to inspect the floor,and replace it under the warrenty....good luck


05:56AM | 05/28/05
Member Since: 05/08/05
4 lifetime posts
Hello, I know your post is quite old, but I'm having the same problem with my Mercier floor and I'm just wondering how you made out.


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