12:09PM | 05/30/12
Member Since: 05/30/12
1 lifetime posts
Recently after shutting my garage door from the wall unit, it seemed to hit the ground hard when closing and it now will not open. There is power to the wall and the unit, but when pressing the wall button it does nothing. The outside wall unit and the car remotes do nothing as well. It makes no sounds and you can't even open it manually. It seems to be stuck somehow. Any ideas of what could be wrong?? My handyman is on vacation for two weeks :(


05:29PM | 05/30/12
Member Since: 07/22/04
661 lifetime posts
Sounds like a spring or a cable broke.I suggest you don't monkey with it and get a pro for this one.


01:56PM | 09/07/14
Garage door won't open when I hit the wall unit or car remote. There's no noise coming from the unit, as if the motor isn't working. Left sensor is solid green and right sensor is solid red. The lights on the power unit work. The wall unit is not locked. Did the motor die? Unit is approx 2 yrs old and hasnt been used much. It worked before. Any suggestions?


05:23PM | 09/29/14
call genie customer service for replace controller board. They is a recall on this product. They will sending you replacement part to fix the issue.


11:34AM | 11/28/14
My garage door one day stop in the middle of closing, I had to put in manual mode to open and close the door now. I tried to reprogram the door but it makes a noise as if something was stuck. The light stays on Red. I'm sure what to do any more please help
Click to reply button
Inspiration banner


Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply choose button


Post new button or Login button

To test the boundaries of small-footprint living, interior designer Jessica Helgerson moved her family to a 540-square-foo... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled mudroom will get you in the outdoor mood. Grab your coat ... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR tiles are an affordable way to customize a carpeted floor covering for any space. Make anything from runners to wall-... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow banner a
Newsletter icon Flipboard glossy Facebook Twitter Pinterest Youtube Rss icon