Latest Discussions : Lawn & Garden


08:38PM | 07/11/12
Member Since: 02/28/12
3 lifetime posts
I have posted on here several times about the problems with some of the Timbertech fading issues.From my experience working on a crew that did warranty replacements this is what i can say for what i have saw and been told from one production line person in the factory and one claims representative. The desert bronze color seems to be the most affected by these white spots and molded areas. Two things have been said to have caused this. First one, the sun. It beats down on it and causes it to fade in high sun areas. From what i have been told this is due to an uv additive being formulated wrong, applied wrong or not enough of it. I dont know the specifics on it. I can just tell you what i was told. The other issue is the mold looking problem. I have been told that this is from a chemical burn from maybe spilling a petroleum product or cleaning a TT deck with a petroleum product. The way to rectify this problem is to collect all original invoices on your purchase, take pictures, and call TT and voice your problem.From the 50 or so decks i have replaced this is how it goes..First TT most of the time trys to offer Deck Max which from what i have been told only is a temporary fix, for six months or so. No one i have talk to says it is permanant fix. It is a sealer that is applied and makes it look brand new but in time it fades also. I can say that all TT fade and burn problems have been resolved in the plant and this is why i worked on the warranty replacement crew fixing these decks to rectify the decks fading. I would be happy to help anyone with installing their new deck for around five dollars a sq ft. maybe more or less depending on layout. If intersested or you have any questions please e mail at or e mail me a phone number and i would be happy to talk with you . Thankyou, Tylar


06:09PM | 08/21/13
Member Since: 08/21/13
1 lifetime posts
We are getting soft spots,movement & fading, The soft spots are in the main traffic path which concerns us the most. Deck was installed aprox. 1998


05:12PM | 06/07/14
We live in the Country with lots of wildlife, including 3 varieties of squirrels. They LOVE to chew on the risers of the steps or any part of the outer edges of the deck. They are turning what was a beautiful deck into something that looks terrible. Never had this trouble with wood!!!!


11:59AM | 06/03/15
We had TT installed on our deck. After a year there was significant fading. Our contractor notified TT. We were informed this was due to a factory problem. They provided new material and the deck was re-done. One year later there, again, is a lot of fading, but this time its also patchy, fading in some areas more than others. TT is refusing to live up to their warranty and has offered the "fix" mentioned above, IF WE SIGN A PAPER SAYING WE WILL NEVER COME BACK TO THEM WITH A COMPLAINT!.

Beware, these guys do NOT live up to their promises!!


06:58PM | 08/04/15
TT is the worst i'm fighting with them on second deck with fading problem they keep telling me its a cleaning problem.2 decks in 5 years


07:34AM | 02/27/16
Our $10K of product arrived with horrific damage on the surface of multiple boards, and the company said we could file a warranty claim. It was hideous looking. Fortunately, our supplier took it all back and we are going with real wood for our deck. Highly recommend against buying from this company!


04:29PM | 07/08/16
I have joists at 24" on center and the only TimberTech product that will span that distance is "DockSider". Has anyone had experience with DockSider? If so, what?


02:53PM | 02/20/17
We ran our boards the length of the house instead of out away from the house after the sales rep told us that wouldn't be an issue. We have extreme shrinking of the boards depending on the time of day.
TT inspected and replaced the decking with the same lot of material and the boards are doing it again. Now they say we should double joist and our 2,300 foot elevation is our issue...
It is sold in our home town, I'm thinking the elevation is not the issue.


08:05PM | 04/20/17
We had Timbertech Evolution installed last year on our front deck. This Spring we have noticed splits at the ends of the boards where the screws are attached. It is very slick in the winter when it freezes as well. I would not buy again.


02:57PM | 05/04/17
I have a Timbertek Twin-finish deck installed in 2007 on sleepers over a rubber membrane. Have had significant swelling of the boards, both in width and length. TT denied there is an issue, but the boards have pushed out the railing posts by several inches in a 12 foot width, and have elongated by about 4 inches in a 27 foot length deck. They just want to offer a small amount of cash, in return for me never filing another claim against the company. That sucks! I'd love to know if there are any class-actions in progress regarding this issue.


11:21AM | 05/25/17
We purchased Timbertech teak in 2008. In 2011 the company replaced the deck because it started peeling and stated it was a production problem. Now in 2017 it is doing it again only worse. Obviously not a production problem but a product problem. They want to pay me off never to be heard from again. Very disappointed. Paid a lot of money when installed.


07:07PM | 06/07/17
We have a beautiful new Timber Tech Deck and at 8 months old the railings have cracks in them. Timber Tech only wants to replace materials not labor for reinstallation. Seriously it's 8 months old. Haven't even had the chance to enjoy it yet and we already have issues. Not a satisfied customer!!!


08:37PM | 05/20/18
We recently had our 35-year-old treated wood deck "redocked" using TT floorboards. The original deck's foundation was is great condition, and I had built it with 24" centered joists. The only thing the contractor had to do was insert another joist between each pair of joists, so we would up with 12" centers. The reason TT needs 12" centers is because it's thin relative to most competitors. The two things we've noticed in the 8 months since the TT boards were installed is (a) the ends of cut floorboards have a tendency to warp up. The contractor came back and screwed them in. (b) The boards "pan"; that is, width-wise, the center of each board has sunk slightly below the edges. Only way you see it is when it rains; water remains in the middle of many of the boards. Other than these issues, the deck looks great, is very sturdy, and we've notice no fading. -- dkt


11:57AM | 06/13/18
how do you get scuffs or scratches out of the deck boards?
Also clay footprints
TT Terrain product


03:35PM | 08/09/18
I had my deck done in 2005 and I have had nothing but problems with this from day one. It gets so hot you can not step on it . It has broke in places,it has shrunk,started to break loose. I thought they said would last a lifetime?


06:48PM | 07/06/19
BV17094, our decking gets so hot, treated in hospital for 3rd degree burns on feet, installed 2018. Horrid.


04:33PM | 07/28/19
TimberTech did that same warranty BS with us. We had a faded deck within a year contacted them and they replaced the material as long as we signed a document stating that we could not make another claim if this new batch failed. Guess what folks!! A year later same problem. Over 10 grand for a deck that lasted a couple years at a time. What truly Honest Company offers a warranty that they coerce you out of. I've had tires on my car that lasted longer!! I urge anyone building a deck to read these complaints do not take them lightly!!
I for one truly regret my decision to use TimberTech.


09:16PM | 08/11/19
I want to say tember tech a joke i worked there the supervisor chris doesnt follow the rules he let thsngs go on that shouldnt from what i seen i wouldnt buy nothing from them.


09:17PM | 08/11/19
I want to say tember tech a joke i worked there the supervisor chris doesnt follow the rules he let thsngs go on that shouldnt from what i seen i wouldnt buy nothing from them.


05:35PM | 09/03/19
I just sent in my claim to TimberTech a week ago for my deck that was installed in 2007. The color has dramatically changed, but I'm more upset about the ruff surface that has come from the years baking in the sun and pressure washing it (and I was careful when I washed it). I see the current warranties are 'fade and stain', but I looked back to the older warranties and it talks about warranty against rotting, cracking, checking. I feel like what I feel on the surface is checking. This will be interesting, and I appreciate learning many of your experiences before the adjuster calls me. I just got first email contact from her today, so hope to hear from her soon.


02:49AM | 02/04/20
Crap stay away


09:51PM | 04/16/20
We used Timber Tech back in 2007 to build our new deck. It was supposed to be top of the line maintenance free product. It was extremely expensive to purchase. We have had nothing but problems. Post covers crack, rails crack and bow, bannisters warp and crack. It also faded really bad, collects and holds mold even though I give it a thorough cleaning twice a year. I filed a claim with the company and they did send replacement for two sections of the railing which I replaced myself. Now the replacement product is again cracking and looks terrible. This product is a rip off for what you pay. It looks like I’ll probably end up tearing out the deck and rebuilding it with a treated lumber which is what I wish I would have used in the first place.


01:04PM | 06/18/20
Had a deck installed using Timber Tech back in 2016. Within 3 years the railings have significantly faded. Filed a claim only to be told by their warranty claims officer that there is no warranty on the railings fading. Their answer is to send a product to us called "DeckMax E2" to apply to the railings. Now, this won't fix the problem, it is to be applied to the railings for maintenance. None of this gets explained to you when you purchase from them. We are sorry we purchased our decking materials from Timber Tech. This has been one expensive lesson. Extremely disappointed. Save yourself the stress and expense, do not purchase their product.


09:01AM | 08/01/20
We experienced fading and even worse cracking in the railing baluster. Definitely poor quality


10:34PM | 11/08/20
Porcupines chewing on the steps.


06:58AM | 11/21/20
Hi my name is Calvin Farrar
We had just recently built a cabin using timbertech
Decking so it already has very dull and dirty look to it
Like it has been white washed out
I would like to visit with you and talk about it
Maybe I can send you some pics
Calvin Farrar


07:23AM | 02/25/21
Wow I just ran across this complaint site.. I hope all of these are only one off complaints! I have a very large deck all done in Timbertech 4 sided composite.. just looking for reviews of the TT cleaner..


09:09PM | 05/01/21
Find the CONCEALoc Hidden Fasteners to be extremely time consuming, not easy as per the videos and literature. The stainless steel screws tend to shear off 1/4 “ below the head even with cordless clutch set to only set screws properly. installed at the 45% angle the screws tend to turn the fasteners so they are not flush with the deck board and need adjusting with a few taps of a hammer. The planks are warped and difficult to install without a second person. I have been a builder for 35 years, do not recommend this product for the home owner to do on your own. Inquiry with the manufacturer tell you your the first time they have ever heard of a complaint. Hope my deck holds up? Not impressed with the labor costs at all!

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