Latest Discussions : Roofing & Siding

Sheshe67

06:09PM | 06/24/09
Member Since: 06/23/09
4 lifetime posts
I had Alvis Spray on Siding applied to my home in 2005 and just noticed some problems; unfortunately, the telephone numbers for the company that installed the siding and ALVIS in NC have been disconnected and now I have no way to contact them. BEWARE.... my siding is less than 5 years old and is flaking, rust spots from the nails are showing and the siding is has let water through to some of the wood.

5slb6

04:18PM | 06/25/09
Member Since: 07/28/02
1356 lifetime posts
This is why I have warned people about his type of product and as you know it is not cheap.

Your problem may that moisture is being trapped behind the paint and can't get out, as alot of times they caulk the house up to much and it can't breath.

alglasser

03:32PM | 09/14/09
Member Since: 07/13/09
11 lifetime posts
Looks great, lasted well form about 5 years without a problem but now peeling and flaking are starting to show. I can't repaint myself because this will invalidate the "warranty" and all efforts at contacting my company, based in Connecticut, (I am in Rhode Island) have been fruitless. No return calls. So I called the paint manufacturer and they sent me a test kit. (Texture Coatings of America 271-454-0340) If the paint or primer is defective, THEY will fix the problem. Personally I believe it is the work quality. I hqave traced the owner through several name changes and addresses, locations and little does he know that it's about to hit the fan. Friends in high places in state government come in handy sometimes. In short, until I get some resolution to my paint problem, and I WILL get it resolved, I highly recommend starying as far away from Spray on Siding as possible based in Connecticut. They could make the trip up here to RI for my $12,500, but follow up...nope. I would almost like to mount a campaign against this guy and am looking for other RI, Connecticut people who have had problems with a gentleman by the name of Joe Felix, the owner of the company. If you respond to this, include your e-mail and I will try to get back to you and maybe group support might do the job.

Thanks.

alglasser

Sheshe67

06:18PM | 09/14/09
Member Since: 06/23/09
4 lifetime posts
I am so sorry to hear that you are having the same problems with the "Spray On Siding".

The Alvis Company on my contract is listed as being in Matthews, NC. I've tried to contact them but the only numbers I can find are all out of service and also the company that actually sprayed my home is out of business.

I was laid off shortly after having my home "sided" and unfortunately still am not in a position to have my home painted. I really am in a difficult situation all the way around.

Please contact me directly at sheshe67@bellsouth.net with any more information you receive. I would be very, very interested in knowing how you're complaint is resolved.

Good luck in your quest for satisfaction, and I will keep you in my prayers.

vavoomtwinz

01:16PM | 09/18/09
Member Since: 09/17/09
1 lifetime posts
Hi, we too are in CT and used FinalCoat, LLC based in East Haven, to apply the Alvis product. Not sure this is who you used but we are having the same issue 5 years in. Peeling and cracking and I too believe it's due to the workmanship, not the product. I contacted the BBB regarding our issues with FinalCoat, no call backs, etc., and in the end, FinalCoat said our warranty is with Alvis, not FinalCoat and they're washing their hands of it. Seems to me that if they just came out and repaired the damage using whatever new product they use now, this wouldn't be an issue. However, this is not the case. I am looking into small claims court to try to get a judgement to the above satisfaction. I really don't care what product is used, I just want FinalCoat, now doing business as Nutmeg Coatings, to honor their word that the product is not defective and good for 100 years. My email is vavoomtwinz@snet.net if you have any information, please let me know. Thx

mochamom

04:54AM | 09/19/09
Member Since: 09/18/09
1 lifetime posts
We too have problems with our Alvis Permacoat coating. It is peeling and cracking and no longer available in Michigan. All I get is the runaound. NEVER BUY PERMACOAT!!! They do not stand behind the product.

alglasser

12:42PM | 09/22/09
Member Since: 07/13/09
11 lifetime posts
Hello, "Mochamom".

I was not ignoring your note to me on the Bob Vila site. I sorry I didn't get to reply sooner. I have received quite a few notes to my e-mailaddress such as yours and I find the whole issue with "spray on Siding" to be an outrage. I also am a firm believer that there is a resolution to every problem. Tuesday of last week, I actually had a man from Spray on Siding (not called Alvis anymore but I trached down the original owner (much to HIS surprise) and told him that unfortunately, this is going to get unpleasant unless something is done to resolve the problem. Problem resolved...at least for the time being. I doubt that I will ever get the benefit of the "lifetime guarantee, but the problem is much improved and I am doing some calking and hirinfg a carpenter to put decorative trim where the paint was peeling (abobe garage doors, along roof lines where they intersect the house. Now all this doesn't help you. If this works, I am going to try to add to this post, a peply that I sent to another person who wrote me. I am a FIGHTER and am not afraid to make enemies when I'm RIGHT. Please don't give up. I just wish that there was a way to take this issue NATIONAL, but I understand that the owner of the national company is bankrupt and up on drug charges. No joke. Anyway, if it's of any use, here is what I suggested to the other person:

If you have all of your contract paperwork, see if by chance you have the name of the salesman, the job supervisor or anyone associated with the job (I guess the owner of the company won't help!) I did have the phone number of the sales rep so I figured I would see if he was still at the same number. He was, but he had left the company. With a little polite hint in our conversation, I mentioned that I hate when things get legal and all the work that I will have to do. Well, that opened a floodgate and he shared the contact information with me of the owner and the name of the new business as well as the phone number. He was very diplomatic and so was I, in fact it was a friendly conversation, but he knew where I was heading.

Another thought, by any chance do you have a copy of the owner's state license to practice in your state? (NC?) If he gave you a copy of that, as they often do as part of the contract, you could call your state's labor board and see if they can help you track him down. Also, if he gave you a copy of his insurance certificate (as they do here in RI), you might be able to call the insurer and see if they can give you any help. It might be confidential and they may not release information, but it's worth a try.

I was gearing up for this one, fortunately it wasn't necessary, write a "letter to the editor" in your local newspaper (call first to see if they would run such a letter and how you might need to word it without crossing legal barriers) explaining your situation. The negative publicity might prompt some action if they would publish it. And finally, one of your local TV news programs must have a consumer segment. Call the channel and see what is involved in getting someone to investigate (and hopefully put on the air) your story. It happens all the time here in RI in all types of sleazy businesses and very often gets results.

Check your paperwork for ANY information about ANYONE who worked for the company and contact them. That is what got action, finally.

Now, the work today wasn't wonderfully done, but it's a vast improvement and while the guy was here, I made sure to write down the name of the company, the phone number and the license plane number from the painter's company truck. You never know when that might come in handy.

Start a file and document EVERY step, date and time and who you spoke to. Unless the owner is totally bankrupt and there is no one who took on the company, I believe that if you work long enough and are persistent, there is a resolution out there somewhere. Just remember NOT to implicate anyone by name or a particular business(unless you are asked to do so by the TV channel, the newspaper or...I forgot to suggest, the Attorney General of your state). You don't need a slander wrap.

Alan Best of luck

alglasser

amberlee

09:28AM | 10/08/09
Member Since: 10/07/09
2 lifetime posts
I need advice. Can you contact me at amberleeotero@gmail.com

And/or provide the contact info for that guy at 'Spray On Siding'?

Thanks so much -- I'm desperate. I have been trying to work with Greg at Nutmeg Coatings in East Haven for nearly 2 years to resolve this and it is just one excuse after another.

Thanks!!!!

Amber

RobWinters

06:59PM | 10/12/09
Member Since: 10/11/09
1 lifetime posts
I have had Nutmeg Coatings do 3 Houses for me, all with no problems at all, I was one of their first customers, unfortunately I had to downsize and sold the house. They did my current house almost 6 years ago and my beach house over 3 years ago, all of the houses still look perfect, I had minor touchups done on my beach house this summer after having new windows installed.

Thank you for the great work you guys have done for me over the years!

R W

alglasser

08:27AM | 10/13/09
Member Since: 07/13/09
11 lifetime posts
Hello. If you're reading this, then I assume you have had the same problem that I am having with Spray on Sididng (used to be called ALVIS).I had the peeling, bubbling but through a miracle and significant research, I was able to find the owner of the company that applied the coating. (He changed addresses and company names several times). This took some doing...but it can be done.

Anyway, after considerable back and forth and "delays", he did finally send a painter to scrape (I didn't realize how much had failed) and reapply the primer and then repaint. I KNEW that this was my one and only time I would EVER expect get anyone from the company out here (so much for lifetime transferrable guarantees). He did the work, but not well at all. I told the owner of the company I was satisfied, (which I certainly was not) but the truth is, I forsee the same problems reoccuring down the road. Well, I will NOT stand still and be bilked $12,500 (4 years ago) so I'm geared up again to persue other means of recourse.

I am writing this because, when I first posted here, I received NUMEROUS e-mails to my private e-mail address with similar stories of product failure, with NO means of repair work. Some were truly heartbreaking.

I have discovered 2 courses of possible remidiation and I plan to persue both. 1. There is a company called Rhino-shield 1-888-90 RHINO that seems to be benefiting from considerable "restoration work" to the shoddy practices of Spray on Siding. I spoke with them at length on 2 occasions and they will take on repair work. It is not free, of course but it might be less expensive than a total rehab paint job.

2. I just got off the phone with my state's Department of Consumer Protection who referred me to the states "Contractor's Board". Apparently most if not all states have a possible means of recourse through this "Contractor's Board" that may be able to help out. All contractors contribute to a fund as part of their licensing fee for the purpose of working with customers who have had significant issues with contractors in their state. I called my board just a few minutes ago and I had to leave a message, (of course)but the Department of the Attorney General referred me to them and suggested that I may have some recourse.

Now, I'm one of the lucky ones who DID get repair work done by Spray On Siding. The work was inferior but I realized that this would most likely be the only opportunity I would ever have with this company to have ANYTHING done on their "lifetime transferrable guaranty". So I played along with the painter, thanking him profusely for his work, while all the time being fully aware that the work was poor at best and anticipating more problems soon. So, I picked up the phone, called a carpenter and had him cut all the wood house shingles at the roof line and replace the areas with vinyl clad board that would never need painting. Looks good and I no longer have to worry about going on the roof to do touchup work. This cost me $375. That is $375 that I should NOT have had to spend to protect a lifetime guaranty spray on siding job. I am also cutting moldings for exterior use where the back deck and stairs intersect the shigles on the exterior wall of the house to apply OVER the repainted shingles to help prevent rot and loss of paint...again. I shouldn't have to do this either. My hope is that when the Contractor's Board returns my call (if), I may have some means of recourse. Ideally, I would like a full refund for the spray on job...and then I would vinyl side the house...but even if they reimbursed the $375...it would be worth the effort.

Now I realize I may be fantasizing that anyone at the Contractor's Board will give 2 hoots about my problem, but heck, it's worth a try.

I'll post back if I make any progress. Anyway, for all of you "Spray on Siding" victims out there, DON'T give up!!! There IS an answer somewhere. Unforrtunately, I believe the national headquarters of Spray On Siding is bankrupt...something about the owner being in jail on drug charges...but I can't confirm that. Someone e-mailed it to me.

Any contact that you make with anyone, Spray on Siding or your state government, you should document with phone number and extension, name, date, time of conversation and detailed notes. Fortunately, I did this wen I first signed my contract with Spray On Siding and retained phone numbers of many now ex-company employees that were helpful in getting me going.

Don't sit there. Get to work. Hopefully it will pay off. Alan

alglasser

alglasser

08:30AM | 10/13/09
Member Since: 07/13/09
11 lifetime posts
I don't know your company, Nutmeg, but if they are a Spray on Siding company, don't be too startled if the problems start at some point in the not too distant future. I sincerely hope they don't...but have your phone ready, your contract and the name of the company and phone number (if they still exist) within reach. You'll probably need it.

alglasser

amberlee

08:57AM | 10/13/09
Member Since: 10/07/09
2 lifetime posts
I would loved for this to have 'worked' for me -- it would have been worth every penny. But it did not last even 2 years. Now it seems it was a colossal waste of money that I am still paying the loan on.

I'm still holding out hope (maybe for a 2 more weeks ) that Greg Caturano will keep his word and fix it.

I guess I will see shortly.

alglasser

09:25AM | 10/13/09
Member Since: 07/13/09
11 lifetime posts
Amberlee...

I don't know anything about "Nutmeg", but perhaps, next time you speak with Greg Caturano (is he the owner?) if he is still not showing up, I would mention that I (You) had been in touch with your state division of consumer affairs at the office of the attorney General of your state. Personally, if it was me, I would call them NOW and let them advise you of how you should proceed. It might not do any good, but again, it might send him the message that you are SERIOUS! DOCUMENT everything.

My guy kept me on the string for months, until I started throwing out names of state agencies, dates of phone conversations and the like when I called him.

Contact a TV station and see if they would take on your story in a consumer segment. Speaking to a "person" is much more effective than e-mail if you want someone to pay attention to your story.

I am currently involved in a dispute with Wells Fargo Bank. I bought a house/cash ...they decided not to sell...long story. Anyway, I have written to congressman, senators, representatives, National Banking Commission, spoken to president of the bank...and I'm just warming up. I have just today contacted a TV and radio station.

If you want action, you can't be passive. They will walk all over you. Polite but determined...will usually work in your favor. Pick up the phone and call your State Division of Consumer Affairs. FIGHT!

alglasser@cox.net

alglasser

alglasser

11:09AM | 10/13/09
Member Since: 07/13/09
11 lifetime posts
Amber...one more thought. It's very rare, but occasionally the organization with whom you have the loan might stand behind you and perhaps offer some guidance. Not likely, but the only thing you are risking is a phone call.

alglasser

alglasser

04:15PM | 10/13/09
Member Since: 07/13/09
11 lifetime posts
Just curious...are there any other Rhode Islanders that have had problems with their "spray on siding"...

alglasser

OddBall

08:24AM | 10/14/09
Member Since: 11/10/06
138 lifetime posts
If you all go to the top of the page, Google ads, you can find Nutmegs` ad under Stop painting foever, I watched the video,...No comments from me on the product,...But, In all my expieriances in the trades, I can say that the thicker the spray on, the more likely it is to fail. I can also say that paints or other products, includeing PRIMERS, are only as good as the surface they are being applied to !! (should be cleaned, rinsed, sanded if nessecery, dry)

alglasser

09:11AM | 10/14/09
Member Since: 07/13/09
11 lifetime posts
Hello, "oddball". (I thinks that's your user ID...sorry if I got it wrong).

You are right on all accounts except that I do believe that the thickness of the product is one of the factors that makes it last. On all areas of my home where there isn't snow accumulation sitting on the paint, and splash back from rain splashing off the roof onto the exterior wall shingles, the product has workked exceedingly well. My whole point, however, is that the guaranty says ":LIFETIME AND TRANSFERRABLE". If there is failure, then they have to honor the guaranty no matter where the problem is on the house. If they promise it, I EXPECT it!

Now, did they prepare the surfaces well? Well they sand blasted every square inch of old paint off the place. I think my problem comes in with the workmanship in that I found places that weren't primed at all, and places, like above the garage doors, where it had rained the day or 2 before, where I assume the shingles were still wet after the stripping. I was at work when much of thr work was dons so I suspect that's when the "games" began. When the cat's away...the mice will play...Potentially, I have high hopes that we will get many years still out of the job, I'm not totally confident though but I was able (with considerable wrangling for months) to finally get a painter out here to scrape and paint (did a poor job...but I couldn't be fussy at that point!!)

My advice to anyone getting a spray on siding job, check the recommendations, references and even BBB. Make sure the work is done in decent (not cold) weather and several days AFTER rain so things have had a chance to dry out, and WATCH the painters every minute because they tend to "overlook things" (like primer in spots around my home). I made it my mission, when I was home and the painters were here, to go over every inch visually, using the excuse of bringing out Cokes and brownies and even sandwiches. Feed them, keep them happy and watch them like a hawk. Let's face it, they don't care how well the work is done...they are after the bucks.

alglasser

OddBall

10:11AM | 10/14/09
Member Since: 11/10/06
138 lifetime posts
Do you mean the first foot or so off the roofline on the exterior wall siding ?

If your answer is ...yes... No product in the world will adhere there, cuz you got a different kind of issue !!

Place a four foot level on the bottom of a bunch of rows of siding randomly,...make sure the level don`t hit bumps or have bumps on it....slide it back and fourth to create a flatest point,...if the bubble hits or passes the LEFT line on the right side of the ridge,or the right line on the left side of the ridge,...post back, I`ll explain !!

alglasser

10:45AM | 10/14/09
Member Since: 07/13/09
11 lifetime posts
Hello again, Oddball.

I have already solved the problem (I hope). I hired a carpenter to cut 6" off the siding shingles up and down the 2 roof peaks and replace it with white, vinyl clad board, and seal it. Looks good...no more jagged (rotted) shingle bottoms and hopefully the rain won't splash up 6" all that often. Snow, well, if it accumulates, it will be higher than the 6", but at least the shingles will be wet less often.

Thanks for the note.

alglasser

OddBall

11:12AM | 10/14/09
Member Since: 11/10/06
138 lifetime posts
Now you`re gonna hate me,...You`ve solved nothing if that board is sitting on the roofing shingles.

Some time when you get a chance,...Run a garden hose up to the peak, don`t wet the wall, after you`re up there, turn it on and let the hose sit on the roofing and run down the corner. Do`nt turn the hose up that much, While the water runs down the stepflashing, after about a half hour, check to see if there are streaks of water comming out in the middle or ends of the wall.

You can`t see this happening in the rain cuz the wall is already wety !!

alglasser

11:16AM | 10/14/09
Member Since: 07/13/09
11 lifetime posts
Nope...not gonna' hate you at all. I appreciate your sharing your knowledge with me.

When the carpenter cut the shingles, he inserted the boards in the place where the shingles were and sealed them off with silicone. My hope is that the rain will run down the shingles the right over the boards. There is no gap.

alglasser

OddBall

01:48PM | 10/14/09
Member Since: 11/10/06
138 lifetime posts
Sounds logical, but the laws of gravity play a role in drainage. Water takes the least path of resistance. My concern is that the water going down the corner will soak in an travel horizontally across the wall BEHIND the board (or siding) wich is prolly why you lost the rotted shingles in the first place. Debris gets up in the corner and ripples or bridges the space, if no space this is certin to happen. I always keep my siding up off the roofing one half inch to let it flow and self clean. I do that test all the time to make sure it`s the roofing that is leaking not the siding. This action has direct access to the top of the stepflashing causeing a false sence of what`s leaking. Sucks doing a roof and have the same leak when you`re done cuz of the capilary action. Wont make that early on in my career mistake again. If your Tyvec paper covers the tops of the stepflashing,it wont leak, it will go to work on the siding.

Easy wat to see what I mean,....When driving around, look at the roofline on homes where it meets the walls,...when you see the green growth in that area near the roof...Guess what?? You`ll see alot of homes that do, and don`t,...guess why ?? Siding MUST be level and not rest on the roofing !! Coatings/paints are no match for growth !!

alglasser

03:22PM | 10/14/09
Member Since: 07/13/09
11 lifetime posts
You know what...I understand your point. I think thuis is something I am going to have to keep an eye on then. My carpenter is a good guy, and if I detect a problem, I know he will be there to take care of it.

Amazing that all this goes back to the "wonderful" Spray on Siding ripoff. I was lucky to have found my "guy" after he changed business names 3 times and put me off for months. I DO have a call in to the Connecticut Consumer Protection Board and I understand that there is a division where they investigate problems with their licensees. I'm taking THAT angle nsxt. I should not have to had to undergo ANY of this aggrevation...and I am lucky. Some of the other stories here and to my private e-mail are heartbreaking.

My ultimate ambition is to find the national headquarters, I believe it WAS in NC before the owner (so I'm told) went belly up and is in jail on drug charges. This is a national scandal and I am doing my darndest to bring it to the attention of those who can do something about it.

Now maybe there are legitimate people in the business...and we never hear about them...but with the number of complaints I have read...there MUST be a solution that would incorporate ALL states where the spray on siding is failing. I know that my brother did his stucco house in West Palm Beach and has been happy with the results. So someone, somewhere...is doing it right.

I really appreciate your help and I WILL keep an eye on the new "roof trim". We're supposed to have a real stormy weekend here in RI, a good test to see if I can detect any issues.

All the best. Alan

alglasser

PattciMkcr

06:59AM | 02/13/10
Member Since: 02/06/10
8 lifetime posts
I was skeptical about these type products from the beginning

Sheshe67

11:06PM | 05/17/11
Member Since: 06/23/09
4 lifetime posts
Hi alglasser, I just received the following email from another person. "Ten years ago we had "liquid siding" put on our house by a company called "Home Restylers" of 921-F Matthews Mint Hill Rd, Matthews, NC. It took us 10 years to pay for it. The reason I'm saying this is for some time I have needed to contact them because of fading paint, rusting nails and other problems but alas I could not find my LIFETIME WARRANTY nor any information so-when I paid off the loan(along with the loan on the house) I found the name, address, ect. I went to the internet and was given an 800 number plus another number. To my surprise when I tried the 800 number I was directed to another 800 number which turned out to be a very sexy hot line. So today I tried entering Alvis Spray Siding of Matthews NC. I don't know just how I got on the screen of the E-mails re:the customers and their experiences with the "liquid siding" all different companies, of course, and different problems and how they could not reach the company and etc. What good is a Lifetime Warranty? How can they issue such documents? How can they legally get by with that and then just pull up and go somewhere else? I think I asked him that question and his answer to me was that the manufacture would always stand behind it. But I'm 82 and I don't have the necessary means to fight a legal battle and to pay more repair work will be hard as we have just finished paying for the other ($13,400)." This is extremely sad!!!

I was just wondering if you've had/found any more information regarding Alvis or spray on siding. I am getting ready to contact my local "On Your Side" news reporter to see if there is anything he can do for me or if he can give me any information on following up on this MESS. I'm also going to talk to him about a class action lawsuit.

Please contact me and let me know what is happening on your end.

Thanks,

Sheree


PamBeecher

01:14PM | 06/18/11
Member Since: 06/18/11
1 lifetime posts
We could really use some good suggestions on this really unfortunate situation....Yep we got it, the spray on siding with the Alvis Paint, and as I am researching, we cannot even locate the company that painted for us because they are out of business...I did take down the number you displayed for the Texture Coatins of America...
What about The Alvis Paint Co...??? How can I locate someone???
I am not getting responses of course, and I am trying to stay positive...All your help is so appreciated...
Thanks Pam

Sheshe67

10:27PM | 09/07/12
Member Since: 06/23/09
4 lifetime posts
Hi Al, I hope all is well with you and yours!

I finally got in contact with the "Consumer Reporter" here in Jacksonville, FL, and I have attached a link to the story he did on my siding. As of now, he really hasn't had much success in finding any information about the company but hopefully we'll hear something soon and hopefully someone will see the story and give us more information. If I find out anything I'll post back here. http://bobvila.com/forums/Roofing_and_Siding/posts/10834-beware-of-alvis-spray-on-siding

Take Care!

Johnny on the Spot

07:48PM | 11/21/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Johnny on the Spot

07:52PM | 11/21/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Johnny on the Spot

07:53PM | 11/21/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Johnny on the Spot

12:38AM | 11/22/12
Member Since: 11/21/12
8 lifetime posts
I am a general contractor in WA State, Elite Exteriors, Inc., and used to be an Alvis Dealer in 2003-04. I was searching for an alternative to vinyl siding when a homeowner wanted a maintenance-free home and still had serviceable existing siding. I was provided with adequate training on application of the product, but it is up to each of the dealers to ensure that they are applying the product correctly and overseeing the process. Because the Alvis company went out of business suddenly due to severe mismanagement, we found a new and extremely ethical, reputable manufacturer of a great coating to become affiliated with, CHIC Advanced Coating System. (www.liquidvinylsystem.com) While the products are similar in make-up, they are not the same. There was nothing inherently wrong with the Alvis product, but the problems arose from installer misapplication. If the prep is not meticulously and properly done and the application done strictly according to manufacturer directions, the result will be less than desirable. This applies to all exteriors coatings. To back up a little, when Alvis was recruiting dealers, they had no criteria for acceptance of a new dealer other than that they had a license to operate and had the money to become a dealer. Some were entrepreneurs rather than painting or general contractors. Thus I believe that there may have been companies who became Alvis dealers who should not have. (The CHIC company interviewed and assessed prospective dealers and makes certain that each of their dealers is applying the product correctly.) Both of these products are upscale products and an alternative to painting or siding replacement where appropriate, and the cost is somewhere inbetween. It is an excellent option when the existing siding is properly assessed and it is properly applied. Alvis or any similar product will not perform as intended if it is not installed properly. But it will perform as intended if it is installed properly. All homeowners who have Alvis Spray on Siding or are considering any other similar lifetime, waterproof coating need to do their due diligence and research the house cleaning methods, application methods, the manufacturer, and the contractor selling and applying the product. The longer the contractor's history of application, obviously, the better. As always, ask for references and call them; drive by their homes. Nobody is going to give out a name of somebody they know to be unhappy, but if you can get enough names of happy, satisfied customers, that is about as good as it gets. We have now been with CHIC Advanced Coating System since 2004 when Alvis closed down and could not be happier with our association with a family-owned, debt-free company who makes a superior product and backs it with the best customer service and lifetime warranty we could ever ask for. We have coated dozens and dozens of homes without issue. I just cannot stress enough to homeowners that it is not the product, it is the application of the product that is defective. We have recently been contacted by an insurance adjuster to do a repair on a house coated with a similar type product. It is possible to do and to even get an exact color match. In this particular case, the insurance is paying for the repairs. If there are any homeowners out there experiencing problems with a coating, Alvis or any other product, and the contractor is either out of business our not responding, you do have options. If you happen to have a CHIC dealer near you, I would suggest you call to find out your options for getting a repair done. File an insurance claim, if you wish, or just get a bid from the contractor for the needed repairs. Of course, no contractor is going to do a repair on another contractor's work for nothing. I notice some of you out there are trying to track down the owner of a company who was applying Alvis Spray on Siding, and there may be options for some recourse, but generally if the contractor has shut down the business that you contracted with, he has no further liability. Sometimes the homeowner can do all the research, talk to references, and whatever else they choose to do to check out a contractor and problems still arise. Remodeling is not an exact science and sometimes problems do arise that are out of the control of the contractor. The key is in how the contractor handles the problem and if he supplies an adequate solution. Good luck to you all. And please remember, it is not the product that is defective!

Aldridge

07:28AM | 12/10/12
Member Since: 12/10/12
2 lifetime posts
Obviously, Last five years you couldn't face any kind issues. But now only you are facing these type of problems. This is not a installation problems.


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