Latest Discussions : Windows & Doors

Debralynne01

05:35AM | 09/22/09
Member Since: 08/07/09
1 lifetime posts
I purchased my home 3 years ago and was told that the windows were Jeld-wen windows. Had I known that Jeld-wen bought Caradco, I would have NEVER purchased this home! I had caradco windows in my previous home and they were rotting and leaking and now in this home, I have even worse problems with the windows. When I contacted the company last year, I was told that since the home was built in 2000, that my warrante had expired and that I would be responsible for replacing the rotten windows. Now help me understand, I paid almost a million dollars for this home and now I have to pay again for the rotting, leaking windows - .......

mbo72227501

05:21AM | 02/01/10
Member Since: 01/30/10
2 lifetime posts
I understand your "pain" which is like thousands of others across the USA. It appears that when Jeld-Wen purchased Caradco in 1997 from Alcoa they did not grasp the idea that their pine-made wood windows parts should be sealed, rather than primed, and when they cut the wood (sills, sashes, etc.,) to length for a particular size window it left the ends as raw exposed wood all susceptable to rot? In 2004, Jeld-Wen finally developed a process called "Auralast" which has maybe stopped this rot or rotting?

I have other info and contact me at mbo72227501@gmail.com if you care to

mbo72227501

04:57PM | 02/01/10
Member Since: 01/30/10
2 lifetime posts
How about a $2M house with the same Caradco "rotten" wood window problems? It is NOT about the money but about the Company's integrity and "doing the right thing" for your Customers!

mariaraja

02:43PM | 06/17/13
Member Since: 06/17/13
1 lifetime posts
I was so surprised to see this post. We purchased our home, new, in 1976 and, today, in 2013, the Caradco windows that were in the home seem to be as good as the day they were put in.

We did put storm windows/screens over all the windows within a year of moving in, but those Caradco windows are nice and tight and there isn't a sign of rot anywhere.

In fact, when a realtor had recently mentioned replacing the windows (it's time for us to move), I actually thought he was crazy for suggesting perfectly good, functioning windows to be replaced. When I asked why, his response was that anything over 25 years old is considered old!!

Why should a sound, tight window be replaced--even if it's a 100 years old?!?

The only thing I didn't like about these windows were the springs--entirely unnecessary with the flexible metal side grooves which keep the windows neat and tight...which they still are. So much so that I came across this post only by looking for replacement grilles for a couple of them. Stunned by the post for I still love my Caradco windows and am so very sorry that someone else didn't have a similar experience.

BV001356

02:19PM | 06/19/13
I'm the head of maintenance for a condo community in Virginia and actively looking for replacement sashes for a variety of different sized CARADCO casement windows installed back in the late 90's. I have never in my 40+ years in the construction industry seen windows go bad so quickly.Just like so many things today they were made to sell,but not to last. I am having sash members milled out of poplar and water sealing them prior to reinstalling, it's time consuming and not as cost effective as I would like, but cheaper than replacing the whole unit. Thanks CARADCO#!%&

BV001391

10:34AM | 06/24/13
If I was purchasing a one or two million dollar home I would have done more research on the windows and doors in the home before purchasing. Contractors put in cheap materials then the realtors sell these homes as "high end" homes? talking about the quality of the home and such then the banks loan money on these "cheap" homes just all a racket to put money in everyones pocket at your expense but then as a homeowner myself it is YOUR responsibility to research the home before buying just not beleiving every thing a realtor says, to me realtors are just one step above a used car salesman! Ripoffs!!

BV001393

02:45PM | 06/24/13
What a pain!! Built our 2 million $ home in '99, installed Caradco throughout, windows & doors. Had a great contractor but I guess he believed the hype Caradco was selling at the time too. Have a replacement gut coming out today to give me an estimate on replacing a couple windows that seal must have "broken" because they are totally FOGGED, can't even see through any more!!! No rotting tho, probably because we live in Vegas & everything stays dry. Really regret these windows!!

BV001531

12:14PM | 07/10/13
We put in Caradco windows 23 years ago and had two that fogged due to broken seals most likely because they are on the side of the house that birds tend to crash into our windows plus it gets the strongest sun there. All the rest are doing great. We live in the woods in Ohio and there is no rot whatsoever although some of our cedar siding had had some through the years. I wouldn't knock this company so hard.

BV001878

06:07PM | 08/21/13
I have had nothing but problems from my so-called high end custom patio doors, I had them installed in 2001, here it is 2013 and im having to replace them. I wouldnt buy from them again.

BV001643

02:30PM | 08/22/13
good thing they don't exist anymore, well kind of, hopefully jeldwen improved them when they bought caradco

BV001937

09:55AM | 08/28/13
I'm thinking of purchasing a home with Jelden (sp?) windows and Caradco doors on a sunroom built in August of 2008. The above is kind of scary. Does anyone have experience with the products made around that time?

BV001937

09:57AM | 08/28/13
(About previous post). I can be contacted at ayrocheleau@hotmail.com. Thanks.DFRKQS

BV002190

06:19PM | 09/28/13
Same Stupid situation.. I have 45 double hung Caradco window in by house which was built in 2000. I have 18 of them that have fogged up and cna't even see through. I did get some replacement glass from Weld-Jen. When replacing them, about 7 of the sashes have rotted. These are Aluminum clad windows, The bottom of the clad has actually pulled loose.

BV002190

06:22PM | 09/28/13
I forgot to add, Jeld-Wen has offered me a 40% off for the replacement sashes which they quoted the dicount price of $170 for the bottom sash and $140 for the top sash....What a Bargain, right....

BV003571

04:19PM | 03/16/14
We have a 5000 square foot house in Charlotte we built in 1988 tha thas Caradco windows that are still in good shape.

JJ

BV003938

12:46PM | 04/17/14
I had them installed in 1990 and to this day they are perfect.

BV004142

11:18PM | 05/01/14
Built my house in 1996. Put in Caradco casement windows. I have had about 1/3 of them fog and many others rot. I also got the offer of that 40% discount of an inflated price.

BV004727

12:33PM | 06/19/14
I am amazed at the arrogance I see here. First Insulated glass is only good for 15 to 20 years. The manufacture doesn't matter they all fall under the same technique. On top of that wood windows rot when they aren't maintained. There is not a single post I saw here that said anything even close to "We painted and sealed our windows at least every two years and they still rotted." I have worked with mill work for over 20 years either in sales, installation, or service. At this point I see what I tell my customers regularly, "Any wood product you install on your home must be maintained."

BV004839

11:22PM | 06/30/14
Arrogance my a@@. I hired a contractor to build our 4300 square foot dream home in 1997, and unfortunately we put in Caradco casement windows. Despite being stained and sealed they started rotting almost immediately. The only ones that did not rot were the stationary windows. All the others had to be replaced. This is a known defect with Caradco windows. Supposedly they've fixed the issue but i would never buy another one of their windows.

BV004867

06:27PM | 07/02/14
caradco is out of business/bought by Jeld Wen windows so you wont have any luck with replacement anymore because there is no replacement ha

BV005373

12:15PM | 08/17/14
I'm looking for directions on how to replace the top sash of a double hung Caradco window. I can't figure out how it comes out...

Jen-Weld is sending the replacement sashes for two windows that have fogged up.

BV005475

02:26PM | 08/26/14
I live in NW Montana with severe climate changes and have Cardaco wood windows in my home built in 1978 “36” year ago and have just had to replace the glass in about 80% of the windows due to fogged glass from bad seals. Can't expect the seals to last forever, most companies now only warranty seals for 20 years. In any case when I disassembled them to replace the Thermopane glass units & refinish (strip, sand, stain inside & paint outside) I was very impressed to find that these windows were like band new with absolutely “No Rot” or even any sings of any moisture stains.

I think that the windows people report having rot problems are more than likely do to improper, unprofessional preparation prior to & during installation. What I mean is if the installer does not seal (stain or Paint) all bare wood & caulk installation were water & moisture can penetrate, then it is going to rot in time, (sooner than later). Oh and the home owner must maintain and re-stain & paint all exposed area as well or rot can develop.

In my opinion these windows were & are very high quality and very nice windows. In today's market this type of comparable wood window would be considered a high dollar window and used primarily in a high dollar quality construction homes. In my opinion the majority of new vinyl windows are garbage compared to these Cardaco wood windows and I would never consider down grading by replacing them with vinyl windows, even if they were rotted out I would only replace them with the same style comparable wood windows.

BV007143

04:55PM | 03/01/15
If you purchased a 1 or 2 million dollar home and need to complain about the cost of new windows then you had no business buying a 1 or 2 million dollar home. LOL.

BV008168

06:23PM | 06/23/15
We bought our new "high end" home in 2001 and it has 41 Caradco windows.
Even though the home was built in 2001, by 2003 all of the windows had "fogged". Jeld-Wen did replace the windows on warranty but we had to pay the labor for removal/installation.
Now in 2015 the weather seal strips are all brittle, breaking and falling out. I am in the process of trying to find replacements for them. Jeld-Wen has been no help.

BV008311

09:45PM | 07/10/15
We have Caradco windows in our home that was built in 2000 and do not have any rot problems at all. I am just in need of two crank assemblies. Other than that, the windows seal as tight as they did when new.

BV008335

10:39AM | 07/13/15
We put in Caradco windows on our home extension in the late 1990s. We saved big bucks, but made a huge mistake. The large, fixed arched window above the patio doors fogged within 5 years, and all the window frames starting rotting at the bottoms after a few years. I've had carpenters, contractors and painters patch them, but they are a constant problem. The window grilles fell apart almost immediately, and eventually I couldn't hold them together with glue. When I tried to contact Caradco in 2003, I found that Jeld-Wen had acquired the company. A Jeld-Wen rep was kind enough to send me new, improved grilles at no charge, but I wasn't smart enough to push the issue and try to get replacement windows.

BV010280

08:41AM | 01/27/16
If you have Caradco Windows (owned now by Jeld-Wen) you may now have rotting problems or rotting problems in the future?????

JRM993

03:16PM | 01/28/16
Member Since: 01/28/16
1 lifetime posts
Has anyone purchased the replacement sashes that Jeld Wen is offering Caradco window owners with rotted windows. They are offering Caradco sashes at a forty percent discount but I don't know if it would just be throwing good money after bad. If I don't use their replacement sashes then what else do you do. Go with another brand? What brand? replacement window or new construction? getting a lot of different opinions and so confused

BV010943

05:04PM | 03/19/16
Well i have caradco windows and have 2 crank out casements that are rotting out at the bottom, and 2 double-hung windows, 1 that is falling apart and one that is fogged completely. I just got quotes from Pella windows and it is going to cost $15K to replace them. So i have sent them a request for repair so I will see how that goes.

BV012093

03:51PM | 06/29/16
I would like to know how it goes. We built our house in 1998 and the stationary part of the casements are rotting. I too have thought about Pella, but I do like the "look" of my casements.

RickTay

10:47AM | 07/14/16
Member Since: 07/14/16
6 lifetime posts
I bought already...

BV013270

03:49PM | 11/02/16
I dont understand these complaints. I My home was built in 1976 with several (8-10) CARADCO windows. I'm just now replacing several panes which have become foggy. My home has 44ea 4'X6' thermal pained windows. Many these large windows have had to be replaced due to fogging, but not the CARADCO windows, until recently, that has been a maintenance free 40 years! our home is in the mountainous region of NW South Carolina at a hill top elevation of about 1850' above sea level. We get about 40"-50" of rain fall anually and we receive 3 to 4 snowfalls each year (about 13"-14" each). Our biggest weather related problem has been (almost yearly) severe ice storms. Summers are short but can be quite warm. We have never had any dry-rot in any CARADCO windows. 40 years seems to be pretty good useful life.

BV014254

03:24PM | 07/10/17
I know this is a very old thread but there's more to the story that seems to be missing here. In my research I was told that Caradco windows started using a new preservative system in 1992. This was in response to a federal mandate to replace what they had been using. Whatever Caradco chose as a replacement, failed. They fixed this within a few years. I cannot comment on the current quality of Jeld-Wen windows but there's no reason to think the problem in 1992 is still in play.

As my luck would have it, my home was built in 1992 with Caradco windows. Most have suffered quite a bit of rot. Knock on preserved wood, I don't have any seal failures. I have worked on all the sashes to restore them, and this has held well so far. Years before that we had the exterior framing wrapped with aluminum. This may have bought time appearance-wise, but it's just a band-aid.

Some years ago when I was restoring all my sashes, I felt one was beyond hope. Not only does the sash frame have rot clear thru, there's a BB hole in the outer glass pane. I went through a nightmare with Jeld-Wen to try to replace the lower sash. They told me the window warranty was expired but that they'd offer me the 'deal' others have mentioned. I bit, and they sent one far too small and refused to take it back, despite the mistake being their's. I moved on to other chores and have lived with this ugly window for years, until today. Currently researching for options when I came across this thread.

BV015349

02:31PM | 12/22/17
I’ve never seen this in my life, WTF?

BV016133

08:55AM | 04/13/18
My Caradco windows have been rotting having been installed in 2000 or 2001. I am not sure when the windows were manufactured but to prevent the rot from spreading I have filled the rot with epoxy. I realize that ensures that I will never be able to replace the glass without replacing the sash. I filled three bottom sashes. One will need a minor additional fill where the wood continued to rot above the fill. However, my woodworking skills would need improving to complete the sash work. That said I have refinished some of the sash and frames and also replaced other sashes and windows that had gone fogged. I am sure previous owners have tackled windows before me. I have 38 windows and have myself worked on 9 for rot and have many that have blown seals but will leave those until the view clarity is a major problem. My concern is how and when to move to replace the lot of them to avoid the yearly project work.

BV016229

12:39PM | 04/24/18
My Caradco double hung windows won’t stay open on the bottom and up on the top. Air lis leaking thru the top one. Any way to repairs this? Where would I find a contractor in St. Louis to do this? Thank you

BV016713

03:18PM | 06/26/18
They weren’t shimmed well. The casing must b removed TRIM and they should b reshimmed and problem solved. Just don’t overshim

Bout $35 for shims and hour labor per window
Good luck

Bobee

12:51AM | 06/28/18
Member Since: 06/23/18
10 lifetime posts
101689 1
there are several Caradco models and spare parts. You can order them from the site. https://www.fensterusa.com.

BV017260

06:40AM | 08/28/18
Same here!! We built our house 20 years ago and upgraded to Cradco windows from what our builder had spec fir us. Year 2 we started having fogging issues and rotten wood on outside of windows. Terrible builder and he wouldn’t help us. Just kept ignoring our calls. We were told that cradco window company went out of business and our run of windows were defective. We replaced most of our windows glass inserts maybe around year 5. But several years later our double hung/double pane/tilt windows needed replacing. I definitely need 11 replaced (probably a few more), 3 are very large picture windows in 2 story great room. Not sure what to do. Do i replace all the windows with aluminum clad and have outside trim wrapped in aluninium? Hate to go back to wood windows. If i do not replace all windows, then they will not match. Not sure what to do. DO NOT buy Cradco windows!!! They are Crapy windows!! Frustrated in Birmingham.

BV017675

02:01PM | 10/14/18
I would like to know if Jey weld will honour the cradco guarantee. the centre lock does not support the top sash and the window has a crack at the top.

BV018039

08:54PM | 11/21/18
I had a new house built in 2002, using Wenco windsows. Jeld-
Wen had bought Wenco when I first began having problems in 2005. They did repair several windows inside. I had a big problem over two months ago with two windows losing springs and the windows came down at least one inch. A contractor and I have tried getting the parts for over two months. I have four rotting windows outside of an attached room. I planned to live here forever. This was a very expensive house to purchase. A law suit should be filed because of this window problem. I have lived in three houses. This is the only one with window problems. Do you know anyone with Wenco windows? Jeld-Wen has stopped making the parts for repairing. We keep calling companies to no avail. Jeld-Wen has given us several names of companies who don't have any parts. I called the builder, and the person sent me one name and this person doesn't deal in Wenco windows anymore. A law suit should be filed because of this problem. I may have to get two new windows and eventually get all of my many windows changed. What reader with a problem is a lawyer? A law suit should be filed. However,we don't have to KNOW a lawyer to move forward. Rosalind

BV019902

12:13PM | 07/29/19
Junk. I bought mine in 2000 rotted and fell out.

BV021273

07:02AM | 01/07/20
FENSTER makes replacement sashes for Caradco. The issue with them was the rubber gasket around the glass. It just let water in with no way for it to dry. Any window products prior to the 2000 or so did not have very good rot protection. I have used Fenster a few times in my work and they work very well. Only bee a few years but no issues as of yet.

BV021317

05:15PM | 01/11/20
I have a 20,000 sf $100,000,000 home with 3,000 of these windows and they have all fallen out.

BV021910

07:52AM | 03/17/20
I am Cunningham Windows of Knoxville, TN. I sell and service almost all window brands and have done a few Caradco wood windows in 40+ years of business. Most "raw" wood windows (plain wood, usually pine) require maintenance and upkeep which nobody literally does, a few owners paint or stain, but when I find deteriorating wood windows in almost all cases have not been maintained properly. I do offer parts and service on almost any window. I have found some raw wood windows are sealed with a "wet glazed" which means the glass was glued in a wood sash sealed so tight as to attempt to keep out water and wind that the glass cannot be removed from a wet glazed window without destroying the wood frame it is so tight. (Hint) usually, if a wood window sash has a small U shaped channel type rubber gasket around the double glass, it can be replaced with a new double pane glass when it fails. I have made custom wood sashes for various kinds of wood windows when original parts were not available. I am looking for a copy of Caradco window manuals which show sizes and parts of glass, etc. Of any manufacturer. I am available for free consultation or advise on first inquiry by email at jerrycunninghamsr@gmail.com. or accept text messages and pics at (865) 522-0800 for advice to help you solve your window problems.

Leo Alfie

03:40AM | 03/18/20
Member Since: 03/03/20
36 lifetime posts
I can understand your trouble.but when you bought this house why don't you see these issues? and WHY not YOU keep an eye on these problems. Now you have paid the payment and the warranty has expired of the window. There is no other option to replace the windows and spent more money on it

BV022764

05:10PM | 06/22/20
Odd. I built my house in 1993 and it has all original Caradco windows in it. Every one is tight and has no rot whatsoever. I wonder if they made different series of windows?

BTW, I found this forum when searching for screens for my windows.

BV023013

04:51AM | 07/22/20
Victor Mudon 1923 https://www.google.com/


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