COMMUNITY FORUM

captdavep

07:15AM | 08/18/08
Member Since: 08/17/08
1 lifetime posts
I have a 3 yesr old timber tech florizon deck. It needed to be powerwashed 4x between May to August to remove the black spots. I used Jo-Max and have since switched to corte-clean. Surface dirt and green areas clean up like new. After an intense cleaning you can still notice slight highlights of the "mold" spots. Within weeks they start darkening again. The spots appear around the pool area , which gets a good dousing of chlorine, as well as very dry locations. Surprisingly, spots haven't appeared around the immediate 2 feet closest to the house under our homes soffit. It seems that if it doesn't get hit with much rain, it doesn't have the problem!! This might have been a bad choice for a home in the northeast. It's now 4 weeks since the last cleaning and it's getting very ugly again. The deck is approx 60' by 40'. It is a time consuming , back breaking job for a low maintainance product. The installer, his supplier and a timber tech rep have been here to see the problem and are now waiting for a response. It was easier to power wash and stain my old wood deck once a year.

timbertechblah

01:04PM | 09/06/08
Member Since: 09/05/08
2 lifetime posts
of ccourse i've experienced the same unacceptable and despicable experience from having purchased and installed a Timbertech deck. I too would welcome a class action lawsuit. This expensive product was not as advertised. Would to do over I'd instgall real wood and use one of the available after market wood preservatives. My dock and bulkhead are wood (vs my Timertech deck) and my dock & bulkhead look great following one pressure washing and every two year wood preservative application.

TimberTechSuxsBad

10:02AM | 09/26/08
Member Since: 09/25/08
1 lifetime posts
After only 2 1/2 years and after being put off by the TimberTech reps I have decided to replace the deck with real wood. This is the only choice I have because the deck is unusable as is. The attached picture was taken awhile ago and the deck is getting worse all of the time.

I would be happy to join a class action suit.
1525 timbertech is junk

mattburr

04:32AM | 11/01/08
Member Since: 03/20/06
33 lifetime posts
MAY BE JUST THE WAY THE PICTURE LOOKS BUT TO ME IT LOOKS LIKE AN INSTALLATION ISSUE. IF THE TIMBERTECH DECKING ISN'T THE TOUNGUE AND GROOVE TYPE THEN THEIR NEEDS TO BE SPACING BETWEEN THE BOARDS IN ORDER FOR WATER TO DRAIN OFF AND ON THE BOARD THAT IS COMING UP IT LOOKS LIKE IT WASN'T FASTENED DOWN. ONLY MY OBSERVATION BUT I CAN'T TELL MUCH ELSE FROM PICTURE THAN THAT.

THANKS,

MATTHEW BURR

BUYER - WINDOWS AND DOORS

VILLAGE HOME CENTER / dba COOPER BUILDING MATERIALS

4650 HIGHWAY 7 NORTH

HOT SPRINGS VILLAGE, AR 71909

EMAIL: MBURR@CBMCCI.COM

timbertechblah

06:17AM | 11/01/08
Member Since: 09/05/08
2 lifetime posts
Timber tech did not stand behind my product. They sent a representative out who listened to me, was friendly and seemed sincere. The follow up was a couple of gallons of their deck cleaner. Any other follow up was overwhemingly frustrating. My deck needs to be replaced but they refused to do that off loading "blame" on me and the installation. I'll not deal with the company again.

nomads

05:12AM | 02/03/09
Member Since: 02/02/09
3 lifetime posts
I to have mold stains on my deck which will be 4 years old. My white sand railing system really looked terrible for being so young. I must say that when i contacted Timber Tech and sent them photos that they responded instantly and have replaced all of my rail system including post covers,caps and base rings.(5-sections 8' and 7 sections of 6') they did not cover labor to install. This spring i will try the Corte Clean which i orderd yesterday.
1559 mold and mildew

gpggiant

08:49AM | 02/27/09
Member Since: 02/26/09
4 lifetime posts
wht type of timber tech decking did you use ? Plan on putting a new deck in my yard 11x 9 to replace wooden one .Has timebr tech had a recent changes or newer ones on the market .I saw it and liked it but a bit concerned reading your post...I know that they are all differnt types of Timber Tech .Was also considering Azek any input on this product? I live in new york city have sun for the most of the day on the deck.Any input you can send me will help a great deal

nomads

11:01AM | 02/27/09
Member Since: 02/02/09
3 lifetime posts
My deck is the Ornamental style. I am not sure if Timber Tech is doing anything new since i purcheased my deck boards and rail system? As we speak i am building my new sections to install shortley. All of my rails are on craigs list South Jersey if you need to look at them. I will also attache a photo that i sent to Timber Tech when i was complaining about how it was weathering. I know not a thing about Azek. Good Luck.....I beleive that anything that sits outside all year will tend to weather and mildew to some degree. Hope this helps.

Another note is that i took 50 /50 water and bleach and sprayed a post and without scrubing and it seemed to work pretty good. This spring i will use the Corte Clean product that is reccommended.
1568 timber tech

gpggiant

02:43PM | 02/27/09
Member Since: 02/26/09
4 lifetime posts
Hi read your reply can you tell me where on craigs list I can find the pictures of the railing & deck as Craigs list is quite big not sure where exactly to look. Do you know what type of Timber Tech you installed ie Floorizon, Docksider ,etc

Thanks

nomads

04:39PM | 02/27/09
Member Since: 02/02/09
3 lifetime posts
My rails and ballisters are ORNAMENTAL if you go to Timber Tech's web site you will see it. My deck boards are the Timber Tech grey.

Go to craigs list for New Jersey and then go to South Jersry and search Timber Tech.

thedeckguy

04:42PM | 03/04/09
Member Since: 03/03/09
4 lifetime posts
I don't think your problem is with TimberTech, more your contractor. I have seen this before no ventilation? right? It's most likely boxed in or an on grade aplication. It's on their website and in the install manual.

gpggiant

05:36AM | 03/05/09
Member Since: 02/26/09
4 lifetime posts
can you tell me how long ago you installed your timbertech and the brand of timbertech you installed.It is my understanding there are several different levels of timbertech eg; xlm & etc have you had any exp wiith fiberon at all in the past year.I noticed that some of these posts are from a few years back hoping that these comapies have since improves their products.I liv ein the new yoprk area if this helps you @ all.

Thanks for you help.

jdmacdaddy

03:04AM | 03/14/09
Member Since: 03/13/09
2 lifetime posts
I am in the Buffalo, N.Y. area and was planning on doing a fairly large above ground deck with this product. After reading about all the ISSUES i'm not so sure anymore. Anyone in WNY who has had this installed for at least 2 years and is happy? The reason i was going to install this particular decking was their claim of no maintenance. HELP ???

drdre12

01:10PM | 04/28/09
Member Since: 04/27/09
1 lifetime posts
i just read all of the posts regarding black mildew/mold spots on timbertech decking. I had a deck installed 3 years ago. After Year 1, black spots appeared all over the grey deckboards. Powerwashing for 4-5 hours gets rid of for a couple of weeks and then back again. There is a law firm in CA that is considering a class action suit againts the Company. They've reached out to me already. I spent 10K on TT materials for my deck, and unfortunately a very bad choice. I'd do anything to go back to wood. This stuff is much higher maintenance than wood. You shouldn't have to clean and scrub for countless hours on such expensive, "low maintenance" products. This company lies and makes false claims about its products.

law firm name is listed below:

Lieff, Cabraser, Heimann & Bernstein, LLP

275 Battery Street, 30th Floor

San Francisco, CA 94111-3339

Phone: (800) 541-7358

jdmacdaddy

02:21PM | 04/28/09
Member Since: 03/13/09
2 lifetime posts
AFTER GOING TO THE BUFFALO HOMESHOW THIS YEAR I WAS CONVINCED TIMBERTECH WAS THE PRODUCT I WOULD USE FOR MY NEW ( LAST TIME I WILL DO THIS ) DECK. HOWEVER, AFTER READING ALL THE BLOGS REGARDING MOLD AND OTHER MAINTENANCE ASSOCIATED PROBLEMS I DECIDED TO GO WITH THE BEST PRODUCT OUT WHICH IS NOT A WOOD COMPOSITE. THAT PRODUCT IS AZEK. IT IS A VINYL BASED UNIT WHICH IS SCRATCH AND STAIN RESISTANT AND DOES NOT REQUIRE THE MAINTENANCE OF TIMBERTECH. IT BARELY COST $ .25 /LF MORE AND IS A MUCH BETTER PRODUCT. THANK YOU ALL FOR YOPUR INPUT.

gowfster

04:04PM | 05/09/09
Member Since: 05/08/09
1 lifetime posts
I just came back from Home Central in Vestal, NY and they had small deck displays outside with three of the TT lines being demonstrated. Even their demo of the lower end basic grey materials were rich with the mold spots - I would definately not want to deal with that. The Earthwood deck sample either didn't have any of the molding spots at all, or it was much less visible. The Earthwood looked pretty nice both dry and wet (it had rained and some of the boards got wet and others didn't). Some of the other mfgs boards only looked good in the wet locations where the colors seemed much richer whereas the dry sections looked really bleached out. They had a larger deck completely built from the PVC AZEK material. This looked pretty good all the way around, but didn't have the natural wood color variations like the TT Realwood options. The other 'problem' with AZEK is that for 45 degree applications (herringbone etc) that it requires 12" joist spacing. My 2500sqft deck is all 16", so this is a bit of a pain for me. Additionally, this deck had been face screwed down which, while okay and had matching color screws, does take a little bit away from the look.

A big question I'd ask of you all... those that have done the invisible attach systems out there, do the boards feel solid and don't move/flex when you walk across them? A salesman had mentioned that this was the case but I had not ever seen it online? How about opinions on the best hidden fastener system, especially considering price?

dave42ma

06:15AM | 05/19/09
Member Since: 05/18/09
1 lifetime posts
Just purchased the TimberTech Earthwood model last year around Memorial Day. My installer, a family friend, gapped the boards nicely to allow for drainage and instead of using compnay fasteners, the boards were all pre-dilled and pre-colored deck screws were used.

The railings were covered in white PVC coverings to match the rail system.

We even had Timbertech fastened under the deck with no gaps instead of lattice so no one would see under and to keep amimals out. White trim (a composite as well) was used and the Timbertech slats were set about an inch into the ground. He took regular wood screws and created an access area for me if I ever need to get underneath.

Since I do live in New England and I have trees around/ over my deck, I have noticed these black spots on the PVC railing as everyone here indicated. I tried dishwashing liquid and warm water but it still left the spots (appear like acid rain) which went from black to a dull gray.

I tried to get the recommended cleaner at the Lumber Yard where the material was purchased..(What do you know, It was all sold out!!!) I was told by someone to call Lowe's and they too were sold out!!, but recommended I call Sherwin-Williams paint store..who no longer carries the product but has their own version now.

Our friend (contractor) said to be careful with the Timber Tech flooring as it has a waxy coating on the surface and not to use anything harsh on it (Scrubbing wise)..I just need my rails cleaned of the black spots...

We spent a lot (as everyone else has) and shied away from traditional pressure treated beacuse of the relatively "maintainence free" work promised, especially in harsh New England weather.

I will let everyone know how my first cleaning experience turns out. (Other than the occasional hosing off). Waiting for the lumber yard to have cleaner in stock.

mardemarco

11:45AM | 05/19/09
Member Since: 04/05/09
4 lifetime posts
Our Timber Tech deck was installed 4 years ago. After one year, spots became visible. We scrubed the deck with the recommended solution. It lightened up, but within a week or two, the spots were back. It just was getting worse and worse, darker and spreading. One product that interest us is a vinyl decking called Veka. It is not sold in our area. Any comments on Veka. I believe that it is all vinyl with fiber glass fibers. No wood in it.

kajroadrunner

05:32PM | 05/29/09
Member Since: 05/28/09
2 lifetime posts
last week, it is sitting in my garage. After reading these posts I am considering returning it. Has anyone had a good experience with this product?

kajroadrunner

07:34PM | 05/29/09
Member Since: 05/28/09
2 lifetime posts
I just bought 600 sq ft and it is in my garage. I am now afraid to install it due to the potential mold issues
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