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christie

04:50AM | 05/21/04
Member Since: 05/20/04
2 lifetime posts
Bvwindows
I have a ***** 1/2 hp Craftsman electric garage door opener. I assume it was installed when the house was built 10 years ago. I just had the "eyes" replaced last year. The two remotes in the cars work to open the door, but not close it. The only way to get the door closed is to either use the keypad outside, enter the code,push and hold the enter buttom until the door closes, or use the button inside the garage, and hold it down until the door closes. are there re-set buttons? I have tried unplugging the unit and then plugging it back in. the batteries in the remotes and key paid are fairly new. Please help so I don't have to call for a service. thanks!!

bcelect

07:27AM | 05/22/04
Member Since: 02/21/04
138 lifetime posts
That usually means that the eyes are blocked ,misaligned or have a loose connection. Try cleaning the eyes, check to see if a broom isn't blocking the beam or something bent a bracket.

Piffin

07:30AM | 05/22/04
Member Since: 11/06/02
1281 lifetime posts
I'vew been around a lot of internet home forums and one of the commonest complaints I have seen is this one about ***** Garage door openners that don't work. I got stuck myself too.

One house that I built - the lady went out and bought a ***** unit and had me install it, five years ago. Since then, I have had three service calls on it. Told her the next one is hers to handle directly with *****. I'm done fixing their stuff! Since your unit is already aged, go buy a new one from almost anybody else. Don't shop by price. Ask around about dependable satisfaction. You'll be miles ahead of the frustration that way

Excellence is its own reward!


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