03:05AM | 06/05/04
Member Since: 06/04/04
1 lifetime posts
We just moved into our house and a terrible rotten egg smell is comming from the faucet. Could this be from the water softener not being taken care of by the previous owners? Please help, this is very discouraging showing our friends our new smelly house.


01:03PM | 06/08/04
Member Since: 07/01/03
558 lifetime posts
hydrogen sulfide results from a lack of aeration and natural conditions in many well water supplies. It may or may not be related to the water softener. The water heater is a more likely source.

Hydrogen sulfide is formed by sulfur bacteria that may occur naturally in water, especially from wells. The sulfur bacteria is harmless, but their presence in water can cause a bad taste or odor. A magnesium rod is often placed in the water heater tank by the manufacturer to prevent water heater corrosion (anode). Sulfur that is dissolved in water can react with the magnesium rod forming hydrogen sulfide. The magnesium rod can be replaced with an aluminum one or removed completely. Removal however, may void the company's warranty.

If the water is the source of the problem, a permanent aeration tank followed by a filter would be best. Aerating or chlorinating the water before it goes into the softener, pressure tank and hot water tank could solve your problem. Adding a small quantity of chlorine bleach to your softener will react the H2S to form a sulfate that will not have odor. A single treatment may solve your problem, or you may need a permanent solution.

Gary Slusser

02:37AM | 06/10/04
Member Since: 02/17/04
113 lifetime posts
If iron, sulfate and/or mangnaese reducing type bacteria colonize a softener/filter they can cause a H2S like odor in the both hot and cold waters. They are harmless bacteria. You should by-pass the softener adn see if you still have the odor, if so, then the odor wil be coming in with the water. If the odor is in only the hot water, trn the thermostat up to 140 for a few days and that should kill the bacteria in the heater but may only be temporary if you then reduce the setting.

If the odor is from the softener, sanitize it by adding a half cup of regular nonscented bleach to the brine water/tank and do a manual regeneration.

If the odor is coming in with the water you will need to treat the water and there are many different types of equipment to do that with.


Quality Water Associates


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