Toro Recalls $1,200 Snow Thrower—Learn How to Get Yours Repaired for Free to Avoid Serious Injury
If you own this new model, stop using it immediately and read on.
Toro Power Max Snowthrowers are designed to make the tough, time-consuming chore of cleaning up a lot of snow comfortable and easy. The machines feature heavy-duty handles with hand warmers, LED headlights, 15-inch tires, a beefy anti-clog auger system, and a steel chute capable of throwing snow up to 45 feet. The gas-powered snow thrower promises a simpler way to maneuver your driveway and walking paths with self-propelled, triggerless steering; and it features six forward speeds and two reverse speeds for effortlessly plowing through deep snow.
Sounds like a dream tool for homeowners that deal with winter storms year after year, right? Unfortunately, this seemingly helpful snow thrower poses a serious risk to users, which is why Toro has issued a recall. Continue reading to learn which parts of the machine can potentially malfunction and, if you own the recalled model, how to get it repaired free of charge.
The 2021 Toro Power Max 826 OHAE Snowthrower has been recalled due a potentially defective lever that is supposed to disengage the auger when released, according to the U.S. Consumer Product Safety Commission (CPSC). If the auger fails to disengage, it poses an amputation hazard.
Five incidents related to the auger failing to disengage when the control lever is released have been reported, however, no injuries have been reported.
What’s Included in the Recall
The 2021 Toro Power Max 826 OHAE Snowthrower recall is specifically for model number 37802. You can find the serial numbers included in the recall on Toro’s website. The model and serial numbers can be located on the back of the machine.
The Toro Power Max Snowthrower model 37802 was sold at The Home Depot, Ace Hardware, and Toro authorized dealers nationwide and online at homedepot.com, acehardware.com, and toro.com from November 2020 through January 2021 for about $1,200.
What to Do if You Bought It
If you purchased the 2021 Toro Power Max 826 OHAE Snowthrower, stop using it and contact a Toro authorized dealer for a free repair. You can also call 833-254-8856 to locate an authorized Toro dealer near you.