Latest Discussions : Windows & Doors

08:55AM | 03/29/07

Member Since: 03/28/07
1 lifetime posts

Parts for Mastic windows

Tags: Windows & Doors

We have a problem with the vinyl windows in our condo. On the upper part of the window there are two spring loaded plastic "prongs" (one on either side) that guide the window as it is slid up/down. pulling back on the spring loaded piece releases the upper part of window for removal. One of the "prongs" is broken and i need to replace it. Not being the orig, owner I looked up the brand. All I have found is the name MASTIC. You answered one inquiry about Mastic windows by giving the PVC industries web site, which lists local distributors for homowners; I called the nearest one and was told that the distributor was incorrectly listed and was only a wholesale dealer. Also, there are 5 or so mastic window mfgs in the area and they could not help me any further. Is mastic a brand name or a generic vinyl cladding technique? PVC has no address on the web site.

This is just a small part but tracing its availability is becoming a major operation. would be grateful for anyhelp.

Billhart

09:25AM | 03/29/07

Member Since: 04/25/05
1915 lifetime posts

Try here.

http://www.allaboutdoors.com/index.php?cPath=85_120&osCsid=155caa66a1ffa3d5b13587ba07170778

And specifically one of these. You will need to do some measuring.

http://www.allaboutdoors.com/product_info.php?cPath=85_120&products_id=50379&osCsid=155caa66a1ffa3d5b13587ba07170778

http://www.allaboutdoors.com/product_info.php?cPath=85_120&products_id=50367&osCsid=155caa66a1ffa3d5b13587ba07170778

http://www.allaboutdoors.com/product_info.php?cPath=85_120&products_id=50343&osCsid=155caa66a1ffa3d5b13587ba07170778

mdmarion1

08:19AM | 08/17/10

Member Since: 08/16/10
1 lifetime posts

Did you have any luck locating these? We bought our house earlier this year and these are broken on at least four windows. I have tried all the similar replacement parts from the local Home Depot and Lowe's, but the holes don't line up and I don't want to drill into the window.

There has to be a place to purchase the Mastic specific parts?

BV000697

09:19AM | 03/29/13

CONTACT PLYGEM DIRECTLY, THEY ARE THE MOTHER COMPANY OF MASTIC, THEY SHOULD HELP YOU. OR IF NOT ABC SUPPLY COMPANIES MIGHT HELP.

BV005865

11:56AM | 09/30/14

PLYGEM will not help anyone who has Mastic windows before 2010! I had over 22 windows put in my home around 2005. Many windows have become either cloudy or spotty. One window shows the argon gas has escaped and therefore making an ugly appearance on the lower half of my window. They are not helpful at all! I would never recommend this company or ever deal with Mastic again they are horrible.

BV007770

07:24PM | 05/11/15

part number 1054

BV022906

07:34PM | 07/08/20

Looking to replace upper sash on amastic double hung window

BV024642

11:52AM | 03/11/21

We are running into similar issues with Mastic windows. The seals in between our dual pane glass are deformed. The windows were purchased in 2009 and they said they cant help. I don't understand.

BV026697

09:13AM | 02/14/22

This is the part I need

BV026734

01:02PM | 02/28/22

Tilt release

BV026831

03:06PM | 04/22/22

We too had all Mastic windows out in our home several years ago. Contractor (shyster) indicated lifetime warranty. Had to have several windows changed out due to clouding. Went to window supplier and warranty is prorated. We had to pay a sum for the glass to be replaced. Same window failed not long after S well as 2 or 3 more. Supplier no longer carries these windows so we are out of luck. Do Not purchase these replacement window!.