08:36AM | 12/10/09
Member Since: 12/09/09
1 lifetime posts
I have had my Pozzi Windows and French doors replaced by Pozzi and the same problems occurred again in spite of careful maintenance: rotting sills and blown, sweating, foggy window panes. I would support a class action suit against Pozzi. I can see getting it wrong the first time, but not fixing the problem going forward is not a sign of good faith with customers. It is likely to cost me in excess of $80,000 - $90,000 for replacing windows and doors.


09:11AM | 09/28/10
Member Since: 01/03/08
1 lifetime posts
any luck?

I have had them since 1998 and in 2000 or 2001 I called them to report fogged windows and rot. They replaced the fogged ones and sent pieces parts to replace the rot. Since then when more went bad they said no. I gave up and then called a contractor to come fix it and he said I should go back to Pozzi so I am trying to find out whatthey will do. My windows are no longer made, but it is the trim and the sills that are shot plus the sides probably.



10:37PM | 03/10/12
Member Since: 03/10/12
25 lifetime posts
How old are they?


12:40PM | 04/16/13
Fog most likely indicates a seal failure. Rotting from condensation is most likely caused by indoor humidity that is too high compared to the outdoor temperature and/or having the windows covered with blinds, shades or curtains all the time.

Below are recommended humidity levels, and may not be applicable for every household. Differences in glass types (LoE vs. clear) will allow for variances in humidity levels. Window condensation is a good indicator as to the maximum allowable humidity level. If your windows begin to sweat, the humidity in your home is too high.

-20 degrees F or below: Indoor humidity not over 15%
-20 degrees F to -10 degrees F: Indoor humidity not over 20%
-10 degrees F to 0 degrees F: Indoor humidity not over 25%
0 degrees F to +10 degrees F: Indoor humidity not over 30%
+10 degrees F to +35 degrees F: Indoor humidity not over 35%

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