COMMUNITY FORUM

BV017403

03:39PM | 09/13/18
Bvmisc
We had TimberTech Floorizon decking installed in 2003. In 2010, we noticed black spots, discoloring of decking and deteriation of the decking and structural decay. At one point some of the decking had popped out and bowed up. We had to put in deck screws to get the decking back into place. We filled a claim with TimberTech in 2011 and they denied our claim, stating that the decking was installed incorrectly. We reached out to the contractor we installed the deck and he was adamant that the decking was installed per the TimberTech Installation Instructions. So not only does TimberTech have an inferior product, they do not stand behind their product. Very Unhappy!!
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