COMMUNITY FORUM

BKKKKK

07:03AM | 11/13/06
Member Since: 11/12/06
5 lifetime posts
I would not recommend correctdeck decking - the mold problem is terrible and I am not satisfied with the companies response. The CS person immediately questioned the installation on the deck - I have pictures - the deck looked perfect when first installed. It is all spaced properly, there is hardly a tree around to drop leaves, it sits in the sun for 10-12 hours a day and the mold just grows and grows...

I did what they recommended - used a mild cleaner and power washed it - within a week you could see the black spots returning and now they are even worse than before! It does look HORRIBLE. It might be worth exploring a class action suit!

Bill

mojobradley

02:17PM | 03/22/07
Member Since: 03/21/07
63 lifetime posts
My deck looks terrible, covered with mold! No one cares, Correct Deck nor Home Depot will do anything except say it must be my fault for having it out in the air full of spores. I thought I was buying a quality product and certainly felt Home Depot would stand behind the products they sell and recomend. I wish all unhappy customers could get together and do something.

marlo1

09:15AM | 04/12/07
Member Since: 04/11/07
19 lifetime posts
i agree with all you said we are in the hole for $6000.00, we have been batteling with forrest lumber who is not standing behind there sale. then correct deck themselves who says its the envirerment, but we have no mold on anything else on our property, chairs, grill,, railings of the deck, the patio etc..i would be very happy to try to get a class action suit against this product. cor. deck also knows there wrong because now they came out with a mold free decking. after all these comeplaints why cant they replace the bad deck (which they claimed was maintenace free,hardly)with the mold free one.I guess all the people who bought before they where aware of this problem and there product change just have to suck wind not fair. besides the mold my deck has faded so much it looks whitish tan. do u think we have a case?

JC87652

04:17PM | 04/15/07
Member Since: 04/14/07
2 lifetime posts
Wow, that is extremely dangerous, polluting and illegal.

boxxman

06:47AM | 06/18/07
Member Since: 06/17/07
5 lifetime posts
I used correctdeck on a 700 sq ft 3 tier deck two years ago. Surprised at the level of mold. Deck(s) face south, no trees, full sun. Still TERRIBLE mold. Just cleaned this weekend with EZ DECK and coated with Correctdeck mold inhibitor (which they state should last 1 year). Total cost was about $150 I was thinking about trying Thompson's Waterproofing or even staining the deck as a way to prevent future mold. Has anyone tried this?

Khollan

08:38PM | 06/29/07
Member Since: 06/29/07
6 lifetime posts
We have a deck built with Correct Deck and sorry that we did. We have had a mold issue that will not go away! We have contacted the company, tried their suggestions and still have the same mold to deal with. This is not by far low maintenance decking. The dark spots of mold lighten up with powerwashing but now the deck is faded and what is left are all these brown spots. It looks terrible. They suggest using Armor All E-Z Deck Wash which contains Sodium Hypochlorite- a strong oxidizing agent. Under the Material Safety Data Sheet for Correct Deck, it states to AVOID strong oxidizing agents! So they are suggesting that we use something that the actual product says to AVOID using! I am sure that over time this will breakdown the composite not alone lighten it up alot. We removed a wood deck and replaced it with this product and it is requiring more care. If there is anyone interested in a combined effort to pursue this, I am definately interested. I will not give up on this!

MIAHomeGuy

10:36AM | 07/01/07
Member Since: 06/09/07
4 lifetime posts
You may want to take a look at UltraDeck, they also make composite decking. They have a larger selection of types, and i believe they have stores in your area.

There website is www.midwestmanufacturing.com

Hope it helps.

mojobradley

08:19PM | 07/01/07
Member Since: 03/21/07
63 lifetime posts
I would love to do something about this company. Your complaint is just like mine and they just thumb their nose and say too bad. I just get so tired of fighting but I am going to keep going. Maybe there should be a class action suit?

mojobradley

08:26PM | 07/01/07
Member Since: 03/21/07
63 lifetime posts
I am beginning to think that there might be enough of us to get together and sue these crooks. I have been told just what you were told. I could also add stress and other problems caused by this ongoing fight with these people.

mojobradley

08:31PM | 07/01/07
Member Since: 03/21/07
63 lifetime posts
They wanted me to pour pool shock all over the deck into to the ground with all my plants and my dogs and other animals. I said no and was told if I won't co-operate what did I want anyway? They can not be allowed to get away with this any longer!!!!!

mojobradley

08:38PM | 07/01/07
Member Since: 03/21/07
63 lifetime posts
I agree I would love to sue these people.

BKKKKK

03:22AM | 07/02/07
Member Since: 11/12/06
5 lifetime posts
I loved my deck for the first six months - now I hate it... Nothing works - I requested that they offer to replace the decking with the new CX material and I would do the install but they would not go for it. My deck is around a pool and I believe the chlorine makes the mold grow even faster... I am up to exploring a lawsuit...

Bill

weissdeb1

05:42AM | 07/02/07
Member Since: 10/13/05
18 lifetime posts
We have continued to have problems with mold despite the many products we've used that have been recommended by the company. We got some reaction from them last fall when we contacted the CT state attorney general's office, but after cleaning with one of their new "miracle" products the mold didn't appear for awhile because of winter and now, of course, it's back. We are ready to pursue this. How many people are interested?

weissdeb1

05:48AM | 07/02/07
Member Since: 10/13/05
18 lifetime posts
Deborah Weiss, Trumbull CT 203-378-5057. Let's see how many people there are that are having problems with CorrectDeck.

Preetsei

11:13AM | 07/02/07
Member Since: 10/04/06
2 lifetime posts
I'm interested. I recently applied the Behr product recommended on Correct Deck's web site. It has worked longer than any other product I've tried so far, but now the spots are coming back.

mojobradley

01:09PM | 07/02/07
Member Since: 03/21/07
63 lifetime posts
If there are enough people out there who are unhappy with this product we should sue and save others from this company's unconcern for customers.

mojobradley

01:12PM | 07/02/07
Member Since: 03/21/07
63 lifetime posts
I am.

mojobradley

01:16PM | 07/02/07
Member Since: 03/21/07
63 lifetime posts
Why would I want to buy another product like the one that has given me such trouble? I don't want another expensive mistake. Never again with manufactured deck product or any product from Home Depot.

BKKKKK

02:31PM | 07/02/07
Member Since: 11/12/06
5 lifetime posts
I am in

Bill

ajbecker

02:54PM | 07/02/07
Member Since: 04/14/06
4 lifetime posts
I would like ot be part of this if anyone knows how to go about it.

My deck looks so bad it is depressing. I would be glad to help in any way. I think we should at least compile all of our names here to get this rolling.

What does eveyone say?
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