Latest Discussions : Lawn & Garden

jfhowe

12:27PM | 12/10/09
Member Since: 12/09/09
1 lifetime posts
Trex refuses to acknowledge that they have problems with mold and mildew. My deck is just over one year old and I have had it cleaned three times already with their recommended cleaner. Within 6 weeks the black spots come back and multiply. I had a pressure treated wood deck for 11 years and never had mold or mildew issues ... I just got tired of pressure washing and re-staining every few years. I should've stayed with the wood ... Trex is NOT worth the cost and is MORE maintenance than wood. After seeing several pictures like the one attached, Trex just sent me a copy of warranty explaining how mold and mildew are not covered ... and never offered to send out a representative, and I only live 20 miles from corporate office.

Jeff

Atlanta
1764 trex black spots

joe1kay2

07:02AM | 12/14/09
Member Since: 12/13/09
1 lifetime posts
Don't feel like you're alone. I have exactly the same problem, it's probably worse, with my Fiber Composites deck. The response they gave me is the same they gave you. They refuse to acknowledge a problem and will not even give me the courtesy of sending a representative to inspect my deck. I live in NC close to their plant. They basically have ignored me. I just hired a lawyer and we'll see how long they will act like there's no problem.
1765 mold

davegood

07:21AM | 02/01/10
Member Since: 01/31/10
1 lifetime posts
same problem - I called Trex (1-800-Buy-TREX) and sent them photos - I will let you know if I hear anything.

I also had a wood deck at my old house and had the trex installed because I thought it would be MUCH lower maintenance. Not happy...

bowshiem

06:26PM | 04/06/10
Member Since: 02/27/10
23 lifetime posts
Hello,

Not to burst your bubble, they will most likely send you cleaning supplies, which you will have to do yourself. Spend your time and energy only to have the mold come back.

I've been able to find 2 current lawsuits, please join:

CONCERNING FLAKING

http://www.hagens-berman.com/trex

http://www.trex.com/legal/Claim_Form.pdf

CONCERNING MOLD

jsanford@lchb.com

http://www.lieffcabraser.com/contact/contact-trex-deck.htm

Everyone needs to start sending letters to:

Board of Directors

Trex Company, Inc.

160 Exeter Drive

Winchester, VA 22603-8605

bowshiem

06:29PM | 04/06/10
Member Since: 02/27/10
23 lifetime posts
I've been able to find 2 current lawsuits, please join:

CONCERNING FLAKING

http://www.hagens-berman.com/trex

http://www.trex.com/legal/Claim_Form.pdf

CONCERNING MOLD

jsanford@lchb.com

http://www.lieffcabraser.com/contact/contact-trex-deck.htm

Everyone needs to start sending letters to:

Board of Directors

Trex Company, Inc.

160 Exeter Drive

Winchester, VA 22603-8605

demerspk01569

08:44AM | 08/26/10
Member Since: 08/25/10
1 lifetime posts
Same problem after 6 months. I stopped working on the deck because I will need to replace this expensive crap with something else.

I contacted Trex and they told me there is no warranty for mold. So this deck will be in the landfill soon. Don't buy Trex.
1953 trex black mold spot

williams588

11:35AM | 07/25/11
Member Since: 06/22/11
27 lifetime posts
My neighbor had the same problem. He will NEVER use Trex ever again. The spots on his deck are horrible.

bobsabourin

03:25PM | 12/21/11
Member Since: 12/21/11
1 lifetime posts
I also was duped by Trex's false advertising and failure to back up their product. I have black spots seeping out from the boards (installed summer 2010) even on dry areas of the deck with many hours of direct sunlight each day so this is clearly a product defect - not mold (mold likes damp, dark places - not direct sunlight). I'm filing a MA lawsuit for reimbursement so I can replace the decking with a different product - wish me luck. Notice in the attached photo that black spots are only on the Trex decking. None on the white Fiberone railing, or the house siding.
Deckspots 1

GPG

09:27AM | 06/27/13
Member Since: 06/27/13
1 lifetime posts
Trex - never again and that's what I will advise anyone considering decking material.

Unfortunately, the name Trex has become to decking what Xerox has become to copying machines, except Xerox doesn't disappoint.

BV002042

01:41PM | 09/08/13
I have the same problem as many others. Extremely disappointed with the Trex product. I have filed several complaints and I am told to clean the deck. It takes several applications of an expensive cleaner to keep the mold spots from reappearing. I would have been further ahead using cedar. The deck looks awful. I find it hard to believe that a company is ok with their product looking like the picture below.
Img 1192

BV003804

02:31PM | 04/05/14
BUYER BEWARE!!! DO NOT BUY THIS PRODUCT!!! TREX WILL NOT HELP WITH YOU WITH AN OBVISOULY DEFECTIVE PRODUCT!!! THIS STUFF SITS IN THE SUN ALL DAY LONG WITH NO TREES OVER HANGING, THERE IS NO REASON I SHOULD HAVE MOLD OR BLACK SPOTS ON THIS CRAP!!! CLEAN IT LIKE THEY TELL YOU AND IT RETURNS WITHIN SEVERAL WEEKS. MUST NOW REPLACE ALL MY HARD WORK ON MY DECK PROJECT. DONT MAKE SAME MISTAKE I DID, DO NOT BUY, DO NOT BUY, DO NOT BUY!!!!!!
Trex crap

BV004866

06:13PM | 07/02/14
Same issue, a year old and horrible black spots on deck --- cleaned and in less than 4 weeks they were back. I paid an enormous amount of money for this deck, and it looks terrible. I'm a realist, nothing will ever happen to fix this, the same old stuff, no one or anybody accountable for anything anymore!
I had 30 people for a family reunion last week, it rained and that made the deck look worse, I was real sad they saw that.

BV008495

01:18PM | 07/29/15
I know that the black staining is a pain, but for me, after buying cheap, big box "pressure treated" lumber which rotted within 4 years AND I could NEVER get ANY stain, even Deck Over, to stick to, the black staining is easily taken care of with a 3-1 water / bleach mixture.

My 10' X 20' deck takes me an hour, doing a 5' X 10' section at a time. Use a garden sprayer, soak the area with the bleach mixture, let it set for 10 - 15 mins keeping wet the entire time, I then lightly scrub with a push broom and a bucket of hot water and Dawn dish detergent then rinse with your garden hose. Done and good for another year. Everything requires SOME maintenance.

Just cleaned this one still some wet spots, but came up nicely.
Img 1662

BV011342

09:31PM | 04/20/16
I am just one more victim. Trex sucks


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