Hello... I am looking into replacing my electric heat pump system that is about 18 years old. I am replacing this unit for many reasons - because it is about at the end of its life, because the new ones are a lot more effecient, and most importantly because in the winter it is always hot upstairs and cold downstairs (and in the summer, visa versa). The most important thing for me is to correct that problem.
My home is a two story townhouse with a vaulted ceiling. The only return is at the top of the stairs. The thermostat is on the first level. There is no basement, so we are built on a slab. The current heat pump system is one zone.
I have done some research and have received answers such as there needs to be a return on the first floor to pull out the cold air, there should be two zones, and there is no solution. I tend to think that adding a return sound like the best solution, but I have no knowledge about these things other than the little that I've been told.
I would appreciate any suggestions because it always helps to get information from people whom are not the ones selling the equipment.
Thanks in advance...
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